Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free of charge cancellation is possible with at least 14 days before the arrival time.
After that, the whole amount will be charged.
Changes of the rooms and guests numbers are accepted without any costs or limit of time, but no more than 30% of the total initial number.

Additional Terms and Conditions

Please mention the approximate time of arrival.
Advance payment of 25% of the total value required.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9
Book more than 7 days in advance for Free Cancellation.
8.0
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Promenade is located in the heart of the historical center of Florence, just 40 meters far from Ponte Vecchio and close to most important tourist destinations and places of historical and cultural interest.

Promenade offers single, double bed or twin, triple and quadruple rooms, with private bathroom, air conditioning ( optional ), heating, LCD TV, Internet WiFi 24/24 hours, room service . Fees for cleaning at the end of stay (20 Euro ) .

Most of the rooms have a splendid view to the river Arno and the Uffizi Art Gallery. Reservations for rooms with view within the limits available.

Among the main tourist attractions nearby, all at 1 - 20 minutes by step from us, we mention the Uffizi Art Gallery, Palazzo Pitti, the Boboli Gardens, the beautiful Piazza della Signoria, Florence Cathedral ( Duomo ) and Santa Croce.


Please note:
Cancellation policy: 7 days advance notice - no charge
Late cancellation or No Show: full amount charge

Payment upon arrival by: cash, credit card ( Visa, Mastercard, Eurocard, Bankomat, etc ). No American Express.

Check in from : 15:00 - 20:00.
Check out before : 10:00
For early or late arrivals, please call us or send us a message.
For the late arrivals, after 20:00, there is a fee of 25 Euro/room. After 22:00 the fee is 50 Euro/room. Of course, we are flexible and 10-15 minutes of delay does not count.

Breakfast is optional. It is not included in the price of the room and can be ordered at arrival. At request, cost minimum 3 Euro/person/day.

Taxes not included, Touristic City Tax : 3 Euro/person/day.

For luggage storage there is a fee of 10 Euro/day/room.
Air conditioned is optional: cost 10 Euro/day/room.
Small pets allowed upon request and for an extra cost.

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 8.7

  • Location 9.2

  • Staff 7.5

  • Atmosphere 7.5

  • Cleanliness 8.5

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    20 Jul 2018
    Perfect location! The room had an amazing view. The staff was very welcoming and friendly. They offer air conditioning for an extra fee which was worth it! She gave us tips about the city and restaurants. Safe building and good location. The street in general is loud because of the restaurants and activity if you are a light sleeper. Would highly recommend and stay again!!
    USA, Female, 25-30
  • 8.3

    Fabulous

    29 Jul 2018
    The check in and check out times were not convenient. Also did not like the fact you had to pay for Air-conditioning. The reception lady was very lovely and quick to respond to emails.
    Australia, Female, 18-24
  • 8.0

    Fabulous

    16 Jun 2018
    We had trouble getting into the hostel. I’d recommend emailing ahead of time and letting the owners know the exact time you are getting there. Small elevator for bags, which was good. Some downsides to our stay: had to pay in cash, paid extra for AC, noisy. Make sure to read details closely so you avoid paying extra fees! Checkout is 9 AM to 9:30 AM and you can’t store your bags there after checkout. So, if you’ve got late travel arrangements you should figure out what to do with your luggage.
    USA, Female, 18-24
  • 7.4

    Very Good

    28 Jul 2018
    It was a perfect location to get about florence, the room was light and airy. However, there were extra costs - having to get cash out as the four card readers don’t work, so I had to pay transaction cost and an awful exchange rate; paying for air con per day in 38 degree heat and almost having to pay 25€ each for arriving 45 minutes early (we took the money and went for food!). The hostess was very friendly and gave good recommendations, but the experience was soured somewhat from the beginning
    England, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Hair Dryers
  • Parking
Services
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Mini-Supermarket
  • Minibar
  • Restaurant

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Included

Things to Note

Please note:
Cancellation policy: 7 days advance notice - no charge
Late cancellation or No Show: full amount charge

Payment upon arrival by: cash, credit card ( Visa, Mastercard, Eurocard, Bankomat, etc ). No American Express.

Check in from : 14:30 - 20:00.
Check out before : 09:30
For early or late arrivals, please call us.
For the late arrivals, after 20:00, there is a fee of 25 Euro/room. After 22:00 the fee is 50 Euro/room. This needs to be requested in advance, by email.

Breakfast is optional. At request, cost 3 Euro/person/day.

Taxes not included, Touristic City Tax : 2,50 Euro/person/day.

For luggage storage there is a fee of 10 Euro/day/room.
Air conditioned is optional: cost 10 Euro/day/room.
Small pets allowed upon request and for an extra cost.


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