Hostelworld.com

Promenade

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reviews
8.0
Fabulous 53 Total Reviews
  • Value For Money 7.3
  • Security 8.7
  • Location 9.2
  • Staff 7.5
  • Atmosphere 7.5
  • Cleanliness 8.5
  • Facilities 7.2
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8.0
Fabulous 53 Total Reviews
  • Value For Money 7.3
  • Security 8.7
  • Location 9.2
  • Staff 7.5
  • Atmosphere 7.5
  • Cleanliness 8.5
  • Facilities 7.2

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • shellie_19899145
  • Australia, Female, 18-24
  • Novice Nomad
  • 1 review
29th Jul 2018
8.3

The check in and check out times were not convenient. Also did not like the fact you had to pay for Air-conditioning. The reception lady was very lovely and quick to respond to emails.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 6.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • jo_1004689
  • England, Couple, 25-30
  • Novice Nomad
  • 4 reviews
28th Jul 2018
7.4

It was a perfect location to get about florence, the room was light and airy. However, there were extra costs - having to get cash out as the four card readers don’t work, so I had to pay transaction cost and an awful exchange rate; paying for air con per day in 38 degree heat and almost having to pay 25€ each for arriving 45 minutes early (we took the money and went for food!). The hostess was very friendly and gave good recommendations, but the experience was soured somewhat from the beginning

    • 6.0Value For Money
    • 10.0Security
    • 10.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • dkdisteldorf8986
  • USA, Female, 25-30
  • Novice Nomad
  • 2 reviews
20th Jul 2018
10.0

Perfect location! The room had an amazing view. The staff was very welcoming and friendly. They offer air conditioning for an extra fee which was worth it! She gave us tips about the city and restaurants. Safe building and good location. The street in general is loud because of the restaurants and activity if you are a light sleeper. Would highly recommend and stay again!!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • katherinejeckovich2438
  • USA, Female, 18-24
  • Novice Nomad
  • 1 review
16th Jun 2018
8.0

We had trouble getting into the hostel. I’d recommend emailing ahead of time and letting the owners know the exact time you are getting there. Small elevator for bags, which was good. Some downsides to our stay: had to pay in cash, paid extra for AC, noisy. Make sure to read details closely so you avoid paying extra fees! Checkout is 9 AM to 9:30 AM and you can’t store your bags there after checkout. So, if you’ve got late travel arrangements you should figure out what to do with your luggage.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Scotland, Male, 18-24
  • Novice Nomad
  • 3 reviews
1st Jun 2018
9.7

Really enjoyed our stay and would definitely consider it again! Staff friendly, helpful, and available when needed. As a side note - Wanted to pay by card but had to withdraw cash instead as the card reading machines were apparently not working. Overall very good!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
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