Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• 0-7 days prior arrival 100% of the reservation is charged
• 8-28 days prior arrival 50% of the reservation is charged
• +29 days prior arrival cancellation is free of charge

Additional Terms and Conditions

• A 10% deposit is payable on confirmation of booking and the balance must be settled a month prior to arrival – deposits are non-refundable.
• Payment accepted: Visa, MasterCard or Bank Transfer.
• Everyone must have a photo ID

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


PubLove @ The Steam Engine, Waterloo

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The place to stay in London! The Steam Engine is a hop, skip and jump away from London’s main attractions. Head towards the river to see London in all its glory. Walk between Big Ben, the London Eye, museums and more – and don't forget to get that perfect selfie! #PubLove 😉

After you experience the London life, come back and relax in the pub with a drink and a burger from our friends at BurgerCraft.

With an award-winning burger kitchen onsite, 24hour reception and bar, free Wi-Fi, security bed screens, individual power sockets and guest food and drink discounts, we offer a classic night in London where you get to experience the fun and lively atmosphere of our pub.

We’re not just your normal pub, we pride ourselves on working closely with our awesome suppliers to serve up the very best in beer and gin, with a focus on London products. And as PubLover’s ourselves, we pride ourselves on pub culture and want to make your experience a memorable one. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 7.8

Latest Reviews

  • 9.7


    06 Aug 2019
    Overall a good place to stay if you're trying to hit the main tourist attractions in London. I ended up just walking most of the city from here, but it's really close to the metro station if you want to go somewhere farther. Staff was great. They were real nice and helpful the whole stay. Restaurant/Bar downstairs isn't bad, beer is good but the food is average, but its something if you need something in a hurry.
    USA, Male, 25-30
  • 9.7


    06 Aug 2019
    Great place to stay, super friendly staff, couldn’t be happier!
    Australia, All Female Group, 25-30
  • 9.7


    05 Aug 2019
    I stayed here three nights with my friend and it was perfect for us. Since there isn’t really a place to hangout besides the bar it can be hard to meet people. However, this facilities were very clean and the staff was extremely friendly.
    USA, Female, 18-24
  • 9.4


    08 Aug 2019
    Great hostel. Location was amazing (close to the London Eye and good restaurants), staff was so friendly and engaging, facilities were clean and top notch. Only negative is 17 person bunk room can be frustrating with people coming in and out all day and morning. Highly would recommend!
    USA, Female, 18-24
  • 9.4


    01 Aug 2019
    Good hostel! Friendly staff and good atmosphere as well as clean.
    USA, Female, 25-30
  • 8.6


    14 Aug 2019
    I was only there for a few hours overnight so I can’t say much about the atmosphere. I can say that the bathroom is DIRTY and one of the doors doesn’t even lock. The staff was helpful upon arrival as my bank flagged my card for foreign transactions but they thought of a way to make it happen. Also, the staff helped me navigate the train system. Walking distance to lots of attractions. Discount on food and drink downstairs at the bar. No common area though so people are in hallways to phone home
    USA, Female, 18-24
  • 8.0


    08 Aug 2019
    The location and the friendly staff make this place somewhere I would return to. The streets around the pub are quiet (which is perfect) however it's only a 5 minute walk from the london eye and Westminster.
    England, Male, 25-30
  • 8.0


    29 Jul 2019
    Great place close to Waterloo station. The dorms were a packed tight with bunks which made the rooms quite hot at night. The staff were friendly and very helpful. The washroom always felt clean which was nice. My only thing is a wish there were more activities to meet the other travellers. The pub below seemed to always have more locals than travellers. Anyhow, I was able to meet people. Be prepared to transit or walk a fair distance to all the major spots in London. I did not mind the walk.
    Canada, Male, 18-24
  • 6.9


    25 Jul 2019
    my favorite part was the woman working Jane xoxoxo so cute so kind so helpful! thank you for ur suggestions
    USA, Female, 18-24
  • 3.7


    31 Jul 2019
    - we only stayed there 2 nights but it says 6 nights. - they made the bill double and charged us double. - bad behave and no manner - being on duty manager was also avoiding us while we wanted to talk which was the worst part - they don’t have any good relations with the hostel world - overall the service was Zero and their mentally was kind of robbing people - we highly recommend not the deal with this facility anymore
    Bangladesh, Female, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Hot Showers
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Board Games
  • Wi-Fi