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  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
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  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note that we have a cancellation policy of 72 hours for groups reservations.

Additional Terms and Conditions

All reservations must be paid in advance as soon as you get the Hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Puerta Vieja Hostel

Calle Diego de Mazariegos 23, Barrio de La Merced , San Cristobal de las Casas, Mexico
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Puerta Vieja Hostel is your best choice to experience San Cristobal from the very heart of the city centre. We are only one block away from the main square and a five minute walk to the main pedestrian areas where the best bars, restaurants and clubs in the city are. We will be happy to provide you with information on what to do during the day or when going out at night.

The building is a big neo-classic house, though modernly refurbished to meet every traveller’s needs. The fun and friendly atmosphere will make you feel comfortable immediately, along with our accommodation options, which are suitable for all - families, individual travellers, couples or groups of different sizes.

We guarantee spacious and comfortable accommodations in the private rooms with ensuite bathrooms or in the private rooms and dorms with shared facilities, within a range of competitive prices and breakfast included.

The hostel has three common areas for travellers to meet and share experiences, chat and have a good time. Chill out on the hammocks in the garden, join us for a drink and good music in the bar, show off your ping-pong skills in the main patio or relax with a good movie in the cinema room.

We offer various events throughout the week including dinner nights and dance lessons, so you´ll surely never be bored at Puerta Vieja!

Please Note:

CANCELLATION POLICY: 72h Advance Notice (after this Period we will proceed to charge, previous notification via email to the customer, the remaining Balance for the First Night in case we can't set the rooms for some other people).

CHANGE POLICY: 48h Advance Notice (is subject to Availability).

Balance Payment upon arrival by Cash, Debit and Credit Cards. All Payments are in Advance.

In case of NO-SHOW and NO NOTIFICATION with at least 72h in Advance, we will proceed to charge the remaining Balance for the First Night.

CHECK-IN from 14:00 to 23:00.
CHECK-OUT before 10:30.

Taxes and Breakfast Included (Choose between Sweet, Savoury or Vegan options that change every day).
Lockers, Keys, Towels and Extra Blankets included with Deposit (refundable on CheckOut).

Check Availability

Wed 22 Aug 2018 - Sat 25 Aug 2018 Change
Selling out fast!

Room Summary

Wed 22nd August 2018 - Sat 25th August 2018

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 9.6

  • Staff 8.8

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    07 Aug 2018
    Great hostel! Everything was clean, great places to hang out inside and outside, and great range of tours and activities. The free mojitos were also a blast!
    Australia, Female, 25-30
  • 10.0

    Superb

    07 Aug 2018
    Great stay here! Bed numbers in dorms are high but the hostel itself is so big and spacious that there are plenty of areas to sit and socialise outside of the rooms. Breakfast was delicious everyday!
    Australia, Female, 25-30
  • 10.0

    Superb

    07 Aug 2018
    I couldn't recommend this hostel more. It's a great location, the atmosphere is really chill, the breakfast is outstanding, and the staff are friendly and helpful. Seriously, everything about this place is amazing. If you're traveling through San Cristobal you've gotta stay here.
    USA, Male, 25-30
  • 9.7

    Superb

    06 Aug 2018
    Amazing hostel, with even better staff! Superb breakfast with 3 different choices ever morning. Great indoor and outdoor social areas and onsite bar which makes for a chilled but very social hostel great for solo travellers. They have great deals at the bar most nights, and can organise good value tours for you. Really good central location for chilling in San Cristobal, when I return will definitely stay here!
    England, Male, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
Services
  • Airport Transfers
  • Housekeeping
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
Entertainment
  • Board Games
  • DVD's
  • Foosball

Policies

  • Credit Cards Accepted
  • Taxes Included

Things to Note

Please Note:

CANCELLATION POLICY: 72h Advance Notice (after this Period we will proceed to charge, previous notification via email to the customer, the remaining Balance for the First Night in case we can't set the rooms for some other people).

CHANGE POLICY: 48h Advance Notice (is subject to Availability).

Balance Payment upon arrival by Cash, Debit and Credit Cards. All Payments are in Advance.

In case of NO-SHOW and NO NOTIFICATION with at least 72h in Advance, we will proceed to charge the remaining Balance for the First Night.

CHECK-IN from 14:00 to 23:00.
CHECK-OUT before 10:30.

Taxes and Breakfast Included (Choose between Sweet, Savoury or Vegan options that change every day).
Lockers, Keys, Towels and Extra Blankets included with Deposit (refundable on CheckOut).


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