Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel in Puerto de la Cruz, recently opened, is ideal for everyone: young people, families and couples. Situated in a strategic place, just a few metros from the beach and inside of authentic district called “Punta Brava” The structure, with its garden and terrace, is designed to enjoy a lovely and comfortable environment. Full of natural light and with amazing view.

The Hostel is located in Puerto de la Cruz city, in Punta Brava district, in front of the famous Loro Parque and r few meters away from the beautiful playa Jardin, well know for its volcanic black sand. In addition, other interesting spots and places of the area are near to our facilities as well.

We have several types of accommodation, both private and shared, with several capacities and all of them fully equipped with all the necessary services and amenities to bring a great experience to our guests and travellers. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Puerto Nest Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 12:00 to 23:00 .
Check out from 07:00 to 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open from 07.00 to 23.00
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.6

  • Location 9.4

  • Staff 8.9

  • Atmosphere 8.6

  • Cleanliness 8.0

  • Facilities 8.3

Latest Reviews

  • 10.0


    12 Apr 2019
    The stay was fine. Reception/check-in/check-out hours weren’t convenient for early flights. Wish I had stayed on the other side of the island though (more things to do there).
    USA, Female, 31-40
  • 10.0


    26 Mar 2019
    Highly recommended!! I enjoyed my stay very much. Apart from the “Chocolate Belga” and one breakfast “sin huevos” which was a “poco s****”. Everything is Wunderbar!! Good Vibes & Great Music (?) El Ted
    England, Male, 41+
  • 10.0


    10 Mar 2019
    A Excellent Hostel
    Bangladesh, Male, 25-30
  • 9.4


    08 Feb 2019
    Fantastic hostel — would highly recommend, the atmospheres and people we met were all friendly. Really comfy and clean beds — unserved storage was nice for piece of mind too. Only a 3 min walk to the beach.
    USA, All Male Group, 18-24
  • 9.1


    30 Jun 2019
    Cool place. Perfect location. Need to redo the locker situation bc it's not secure. The staff was incredible. In the off season you're kind of on your own bc they don't do the activities but I enjoyed my time
    USA, Female, 31-40
  • 8.6


    28 Mar 2019
    great place to stay, friendly staff, super close to the ocean and Puerto de la Cruz city. Easily accessible by bus. Everything moves a little slow on "island time"... Check out starting at 7am, but no one was around when I had to leave to catch the bus back to the airport at 7:30, so I did not get my deposit back. Overall, a good place to stay though in Puerto de la Cruz.
    USA, Male, 18-24
  • 8.6


    21 Jan 2019
    The Hostel itself is really great. Great Location, Breakfast and Rooftop. Kitchen & Fridge is really small. In the Hostel are working only volunteers, some of them are really nice and hospitable, some others seems like they are annoyed of customers and just want to have they own fun. Like playing super loud music, even if you tell them to keep it a bit down. Too bad, maybe a manager would help. Bathrooms in the rooms can't get locked. Otherwise I had a great time there and can recommend it.
    Germany, Female, 25-30
  • 7.7

    Very Good

    13 Jul 2019
    The hostel is really well located. 5 minutes walk from the beach, a bit far away from the city center. But if you like walking it doesn’t really matter. The rooms are spacious and clean. Comfy beds. Even if the bathroom was small, there are enough showers and toilets for everyone. The breakfast is absolutely great! Fresh bread made everyday, with other things to pick from too. Nice terrace with lovely view of the ocean!
    France, Female, 18-24
  • 7.1

    Very Good

    02 Feb 2019
    + really nice staff + cool activities for the guests + very nice location close to city center and beach - too tiny rooms: There was not enough room in a 10 bedroom for ten people plus their luggage! - no locker for my luggage - very small showers (less than 1sm!) - not enough showers and toilets for so many guests
    Germany, Male, 25-30
  • 6.6


    22 Oct 2019
    Weird smells in various parts of the hostel. My sheets were sandy, the floor of my dorm room was dirty. Only 2 bathrooms and 3 showers... one bathroom had no ventilation. Breakfast was subpar (there were non-dairy milks & cereal but the bread was weirdly crunchy and cold). Pretty close to a few black sand beaches, tough uphill walk to get to the Lidl supermarket. Staff were pretty friendly. Fingerprint scanner to get in but mine didn’t work and the door was never locked during the day anyway.
    USA, Female, 18-24
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  • Free Breakfast
  • Free WiFi
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe