Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel in Puerto de la Cruz, recently opened, is ideal for everyone: young people, families and couples. Situated in a strategic place, just a few metros from the beach and inside of authentic district called “Punta Brava” The structure, with its garden and terrace, is designed to enjoy a lovely and comfortable environment. Full of natural light and with amazing view.

The Hostel is located in Puerto de la Cruz city, in Punta Brava district, in front of the famous Loro Parque and r few meters away from the beautiful playa Jardin, well know for its volcanic black sand. In addition, other interesting spots and places of the area are near to our facilities as well.

We have several types of accommodation, both private and shared, with several capacities and all of them fully equipped with all the necessary services and amenities to bring a great experience to our guests and travellers. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Puerto Nest Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 13:00 to 22:00 .
Check out before 10:30.
Reception from 10.30 to 22.00
¡¡¡The Hostel is not responsible for items lost by customers.!!!

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open from 08.00 to 22.00
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 8.5

  • Location 9.2

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 8.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    10 Jun 2021
    Great hostel, enjoyed my stay there. Fantastic breakfast and the views from terrace. If you are renting a car, it is quite easy to find the parking around.
    Lithuania, Female, 25-30
  • 10.0


    24 Mar 2021
    Hostel is nice, big rooms, big kitchen, clean and the terrace is super nice in the evening to chill after a day at the beach (that is only 3 minutes walking from the hostel). Staff is great.
    Italy, Male, 31-40
  • 9.7


    22 Apr 2021
    unique location just next to the beach. large rooftop with oceanview and view to Teide. large breakfast, good vibes, great staff.
    Germany, Male, 31-40
  • 9.4


    20 Mar 2021
    Very friendly and social staff. Everyone was very kind. They create an atmosphere of trust and relax. Nice amenities as well. Recommended if you want a place to meet people with an approachable and laid back attitude!
    Spain, Male, 25-30
  • 9.1


    10 Feb 2020
    Had a great stay with an amazing staff and great people. Awesome breakfast with the most amazing view everyday. I can recommend 100%.
    Germany, Male, 25-30
  • 9.1


    28 Jan 2020
    very friendly staff, great rooftop with wonderfull breakfast, lovely area to feel comfortable straight away
    Austria, Female, 25-30
  • 8.3


    21 Nov 2019
    i stayed a week or so. Owner v.nice, though can push a bit into paid activities :)) , which are options up to you ( climbing, barbecue etc.). Volunteers are ok, bored and sleepy, but cool in general, though a bit hesitant to clean hostel regularly. Superb location 10-13mins walk from 'pensioners' city centre'. Local taverns with good Canarian food have cheap menu of a day, beach 3mins walk. Superb terrace. They take your fingerprints (!),but door open ALL THE TIME anyway, often without guard!
    Poland, Male, 31-40
  • 8.0


    20 May 2021
    Pros: atmosphere, staff and terrace Cons: Facilities kinda lacking, our shower was clogged for my entire stay; and the location is kinda far away from the centre.
    Iran, Male, 25-30
  • 7.7

    Very Good

    03 Jan 2021
    Liked it more than Drago Nest- cool rooftop, better breakfast and nicer people.
    USA, Female, 31-40
  • 6.6


    22 Oct 2019
    Weird smells in various parts of the hostel. My sheets were sandy, the floor of my dorm room was dirty. Only 2 bathrooms and 3 showers... one bathroom had no ventilation. Breakfast was subpar (there were non-dairy milks & cereal but the bread was weirdly crunchy and cold). Pretty close to a few black sand beaches, tough uphill walk to get to the Lidl supermarket. Staff were pretty friendly. Fingerprint scanner to get in but mine didn’t work and the door was never locked during the day anyway.
    USA, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Wi-Fi