Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Central America’s very own slice of heaven, a true palace right here in Nicaragua! From chilled vibes to the the wildest of times! Boasting the best sunset in town as we’re perched up on the hilltops over viewing the beautiful town of San Juan Del Sur. Journey a little further for exciting activities such as zip-lining.

Taxi service from the center of town will be roughly (100-150 Cordobas) but we offer our very own shuttle service from 9am 11am 1pm 3pm 5pm & 7 pm every day but Sunday.

With tasty meals and drinks right on site, no need to go anywhere! But when it's time to explore the city below, you're a simple shuttle ride away from the beach, boutiques, and restaurants.

With an amazing infinity pool looking down over town it’s hard to beat! We have three bars on the premises that will never leave you short of drink! From our daily cocktails to a cold cerveza we will always have you sorted! A party resort for the budget travelers if you will!

We offer quality beds to rest the head and secure lockers to keep your stuff extra safe! With seven stylish 6 bed mixed dormitories, two female dormitories, one with four beds and the other with 6 beds, also two amazing private rooms. There’s one hell of a party to be held with a full house!
Nearby Attractions
* Zip Lining
* Fishing
* Surfing
* Turtle Viewing
* Horseback Riding
* ATV Rentals
* Spanish Lessons

Puk's Palace terms and conditions:

Cancellation policy: 24hrs before arrival.

Check in from 12:00 to 23:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 15%
Breakfast not included - 4 USD per person per day.

Reception hour from 08:00 to 22:00.
No pets allowed
No curfew.
We do not accept customers younger than 18 years of age.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.5

  • Staff 9.5

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    06 Jul 2019
    Bloody good time. Good spot. Good people. Cold beers. Don’t need anything else.
    New Zealand, Couple, 25-30
  • 10.0


    24 Jun 2019
    What a time, such a special hostel. The staff (Mitch, will & Braden) & the owner Tim really make you feel at home, the experience was amazing. Favorite spot in Central America for sure! The food was so good, the family dinners Tim puts on is a win. Puk & Lala the palace puppies are too cute. Definitely the right dose of chilling and partying. Can’t wait to go back!
    Canada, Male, 25-30
  • 10.0


    24 Jun 2019
    This place was awesome. It’s was great as I was keen on a party when I first rolled up and it did not disappoint the staff and the atmosphere they put on was epic. The family dinners also made it super easy for a solo traveler like me to meet every one and make mates. Even after a few big nights it was still just an awesome place to chill and hang by the massive pool (with 2 very friendly puppers) also shout out to puk who made me feel right at home every minute that I was there.
    New Zealand, Male, 25-30
  • 10.0


    21 Jun 2019
    Where dreams come true! Awesome place, better host. Can't wait to come back.
    Samoa, Male, 31-40
  • 10.0


    15 Jun 2019
    Had a great stay at Puk’s, super friendly staff who helped with any problems. The facilities are nice, especially the pool which had an amazing view over San Juan. Stayed for Sunday funday which was class! They have two puppies which are so cute. Place has good vibes and owner is sound
    Scotland, Female, 18-24
  • 10.0


    14 Jun 2019
    Casual carefree resort, perched on the hills of San Juan del sur. Stayed for a few days, soaked up the sun, ate great food, enjoyed the company at night. Convenient shuttle to township close by, pool clean and inviting. Very friendly personnel. Wouldn’t hesitate to stay again
    New Zealand, Male, 18-24
  • 10.0


    14 Jun 2019
    Puk’s was one of our highlights of Nicaragua. The staff and volunteers (Will and Mitch) are all very friendly and make you feel very welcome. The rooms and bathrooms were always kept clean and were very spacious. The pool was a dream! The family dinners were delicious and very accommodating. The shuttle to/from town was really convenient. This hostel is the perfect balance for partying and chilling. 10/10 would recommend.
    Australia, All Female Group, 25-30
  • 9.1


    06 Jul 2019
    Best base for sunday funday. We were all so happy to head back to Puks through the night. Staff (Will & Branden) were great the whole time. Thanks to Geoff for setting up to watch a movie for our monday recovery too! Food is a little pricey but with free shuttles into town there were no dramas. Thanks again!!
    Australia, Mixed Group, 25-30
  • 8.3


    06 Jul 2019
    Place itself was pretty with a great view, staff was pretty rude except for a guy with an ear full of piercings (can’t remember his name) and Kevin, no restauran to eat during the day and not much party vibes to enjoy their bar, they have shuttle services to bring you into the town during the day which make thins easier ! Toilets need a real improve and they should respect more when people are sleeping !! But anyways not bar at all ❤️ Sexiest staff ever tho 🤣
    Guatemala, Male, 18-24
  • 7.7

    Very Good

    28 Jun 2019
    Tough to review this place as in some cases it does the basics pretty badly (double booked rooms, doors that lock people out, a shuttle that is invariably working or not, 4 day laundry service etcetc) but then it is just a lot of fun. None of the staff (all mates of the owner) take themselves or the place particularly seriously, so if you are up for fending by yourself in a beautiful location with an inviting pool then go for it. 4$ scrambled eggs on toast +3$ rum n cokes bit pricey
    England, Couple, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi