Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Central America’s very own slice of heaven, a true palace right here in Nicaragua! From chilled vibes to the the wildest of times! Boasting the best sunset in town as we’re perched up on the hilltops over viewing the beautiful town of San Juan Del Sur. Journey a little further for exciting activities such as zip-lining.

Taxi service from the center of town will be roughly (100-150 Cordobas) but we offer our very own shuttle service from 9am 11am 1pm 3pm 5pm & 7 pm every day but Sunday.

With tasty meals and drinks right on site, no need to go anywhere! But when it's time to explore the city below, you're a simple shuttle ride away from the beach, boutiques, and restaurants.

With an amazing infinity pool looking down over town it’s hard to beat! We have three bars on the premises that will never leave you short of drink! From our daily cocktails to a cold cerveza we will always have you sorted! A party resort for the budget travelers if you will!

We offer quality beds to rest the head and secure lockers to keep your stuff extra safe! With seven stylish 6 bed mixed dormitories, two female dormitories, one with four beds and the other with 6 beds, also two amazing private rooms. There’s one hell of a party to be held with a full house!
Nearby Attractions
* Zip Lining
* Fishing
* Surfing
* Turtle Viewing
* Horseback Riding
* ATV Rentals
* Spanish Lessons

Puk's Palace terms and conditions:

Cancellation policy: 24hrs before arrival.

Check in from 12:00 to 23:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 15%
Breakfast not included - 4 USD per person per day.

Reception hour from 08:00 to 22:00.
No pets allowed
No curfew.
We do not accept customers younger than 18 years of age.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.9

  • Location 8.4

  • Staff 9.1

  • Atmosphere 9.1

  • Cleanliness 8.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    05 Dec 2019
    Great spot, awesome staff, number one stop so far, cheers to Tim and the crew! Highly recommend this place especially considering the drinks are cheap as chips! Cheers guys
    New Zealand, Male, 31-40
  • 10.0


    05 Dec 2019
    Best hostel I’ve stayed in along my travels, Tim was a outstanding host! Already booking my return.
    New Zealand, Male, 25-30
  • 10.0


    03 Dec 2019
    Really enjoyed my stay at Puks palace. Everything was amazing and you just cannot pass on the beautiful sunsets every evening! I definitely recommend this hostel and will stay here again in the future. The staff is amazing and helpful as well. 10/10
    Canada, Female, 18-24
  • 10.0


    03 Dec 2019
    Overall a beautiful experience staying at the, beautiful sunsets, good vibes, great food, love the rooms and really affordable, will have to come stay here again and also great staff; 100/100
    Nicaragua, Female, 18-24
  • 10.0


    29 Nov 2019
    Clean rooms, great staff, food was good too. Overall an awesome hostel with a fun vibe. Right beside naked tiger which was super convenient for Sunday Funday. 10/10
    Canada, Mixed Group, 18-24
  • 10.0


    26 Nov 2019
    Epic time at Puks Hostel and definitely recommend it for anyone travelling to San Juan Del Sur. Staff were welcoming, fun, entertaining and helpful. There is a beautiful pool in the centre of the bedrooms and communal spaces which made it a social place to hang out, with an awesome view, especially at sunset. The option for a cooked breakfast/dinner, a bar tab and transport every second hour to the town were assets. We loved being located on a hill and enjoyed the family like vibes of the hostel
    New Zealand, Mixed Group, 18-24
  • 10.0


    22 Nov 2019
    This place is something special. Owner and staff are super friendly and accomodating. Felt like home for the short time we stayed there. Came back the next weekend! Location is epic, no better place to party. Met some good sorts. Will be back fo sure 🙏🏼
    New Zealand, Male, 18-24
  • 10.0


    16 Nov 2019
    Fantastic hostel! Great music, great staff and a brilliant place to meet like minded people. It's really worth sticking around on the Monday night for the roast dinner. That woman who cooks all alone is world class, good is incredible.
    England, Female, 31-40
  • 10.0


    13 Nov 2019
    This place is like the eiffel tower of Paris, if your coming to Nicaragua and not heading to puks palace you ain't living barry. The palace is one of the best hostels i have ever stayed in, the legends that work there are one of a kind and if the man himself (puk) is around i assure you that you are going to be wanting to stay a little longer than expected. All round 10's never the less... if you know you know #upthepuk
    Australia, Male, 18-24
  • 2.9


    02 Dec 2019
    Worst stay ever. If you're looking to party then stay there. They don't have quite and the party is right next to the dorms, you do your math. Staff wasn't friendly. Bed was uncomfortable. Bathroom unclean. Food was way overpriced for what they serve. The place is too far from downtown. They have a good pool, period.
    Chile, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Nightclub
  • Pool Table
  • Wi-Fi