Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

Opened in 2015, the hostel offers rooms with two or six beds, free towels, free air conditioning and free clean and fresh sheets, blankets and pillows. Guests can enjoy our fully equipped kitchen, use the washing machine and a lounge area with TV.

We offer free All-day coffee and tea, free lockers and luggage storage, free Wi-Fi & PC access, and even free maps of Bucharest. Hot running water is available 24 hrs a day.

Puzzle Hostel is situated in the center of the historical part of town where everything is happening. The house and the place are absolutely charming. Being situated in the center of the city, you can reach by foot the main attractions of Bucharest.

We offering comfortable private and shared rooms, rooms are decorates in modern style, featuring wardrobes and shared bathroom and bed lined with towels included.

Puzzle Hostel Policies and Conditions.

Check in from 14:00
Check out before 11:00

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Taxes included.
Breakfast not included.

Reception: 09:00-22:00
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.2

  • Location 7.8

  • Staff 6.7

  • Atmosphere 5.8

  • Cleanliness 4.7

  • Facilities 6.4

Latest Reviews

  • 10.0


    31 Jul 2019
    Really friendly staff and an enjoyable experience overall. The girl with the purple hair even ordered me pizza when I was hungover! :D
    Australia, Male, 31-40
  • 9.4


    29 Aug 2019
    It's nice, kind of too many insects but you can't argue with the price
    England, Male, 18-24
  • 8.9


    17 Aug 2019
    Our stay at the puzzle hostel was very nice. We stayed for three nights and had no troubles at all. The staff were very nice, very casual, laid-back atmosphere and everybody was eager to help each other. We got to know the Romanian people a little better. For the price we paid, everything worked out quite well. Thanks for the good experience!
    Germany, Female, 18-24
  • 8.9


    16 May 2019
    I had a great experience with this hostel. The value for money is awesome (cheapest hostel I have seen) and the location very good for those who need to go early in the morning at the train station + the neighbourhood is very good and nice. If you walk 10 min you will find lots of options to eat diner + do some groceries. The beds, bathrooms, toilets are very clean. I stayed in a 6 beds bedroom. The staff is very nice and will help you to organize your stay in Bucharest and in Romania.
    France, Female, 18-24
  • 8.3


    07 Dec 2019
    It is nice, but the ppl takes loud and it was distracting. The guy working there is very kind and helpful.
    Ethiopia, Male, 31-40
  • 7.7

    Very Good

    26 Apr 2019
    Right next to an underground station. Dorm room had a fridge in it, so there's always room for your groceries.
    Canada, Female, 25-30
  • 7.1

    Very Good

    13 Jan 2020
    You get what you paid for. Beds could be more clean and the facilities overall too. Staff are kind when you check in. After that they don't really speak or socialise with you.
    Portugal, Male, 25-30
  • 6.0


    05 Jun 2019
    It provides you with everything the average traveller may need. The cleanness is equivalent to the cleanliness of the rest of the city and the environment is about the same. One morning one of the workers came and slept in our room in an empty bed which said a lot about the facility. Not a cozy atmosphere.
    Canada, Female, 18-24
  • 5.4


    29 Oct 2019
    I got bites all over me from this place after 1 week I had to move to a different place I will not be staying again not for me
    England, Male, 25-30
  • 4.6


    27 Dec 2019
    Probably the worst hostel that I ever been. The staff was an old man that don't even speaks english, and very rude. The atmosphere wasn't nice, and everybody were mad everytime. Not recommended
    Brazil, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Internet Access
  • Laundry Facilities
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Foosball