Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
Book more than 7 days in advance for Free Cancellation.
5.4
  • Wonderful Location
  • Helpful Staff
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Property Description

Conveniently placed amidst the Potteries in the heart of Stoke-On-Trent, this iconic 3 star Victorian hotel is renowned for its commitment to customer satisfaction. Less than 15 minutes from Junction 15 off the M6, with free Wi-Fi and an abundance of on-site amenities.

Guest accommodation at the Quality Inn Stoke-on-Trent is stylishly appointed with the emphasis on comfort. Our 135 guestrooms including double single, twin, triple and family room, are all ensuite. Facilities at the hotel include a restaurant, health club and spa, business facilities, Wi-Fi and much more.
This Hotel is Eco Friendly, using both Biomass and Solar energy.

Please note:
Cancellation policy is by 16:00 on the day of arrival. If cancelled later or in case of no-show, the full amount of the first night's stay will be charged.

Check-in from 14:00.
Check-out by 11:00.
Early check-in is available from 11.00am, and is charged at £10.00 per hour until 3.00pm.
Late check-out is available from 11.00am until 3.00pm, and is charged at £10.00 per hour.


Payment accepted by debit or credit card: American Express, Visa, Maestro, Euro/MasterCard and Switch.

Breakfast is not included.
Taxes included.
This is a no-smoking hotel. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 8.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 4.0

  • Facilities 2.0


Latest Reviews

  • 5.4

    Rating

    02 Aug 2019
    The room was dirty, the wall was full of cracked paint and falling apart from the wall, we have to wait literally more than 10 minutes, running the water in the shower to get hot water and never get hot enough to have a proper nice shower, the front of the bed was Broken Spider's net all over the celling, is a shame, because the hotel is well located, another thing that we found not nice, is that the guests of the hotel have to pay an extra charge for use the carpark of the hotel👎
    Spain, Male, 41+
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Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Breakfast Not Included
  • Cots Available
  • Fitness Centre
  • Hair Dryers
  • Hot Tub
  • Indoor Swimming Pool
  • Meeting Rooms
  • Parking
  • Reading Light
  • Swimming Pool
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
Food & Drink
  • Bar
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Pool Table
  • Wi-Fi


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