Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Quartier Bilbao Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Quartier Bilbao Hostel is 75 meters from the River of Bilbao, which generates a green area on the right bank known as Paseo del Arenal.

Quartier Bilbao Boutique Hostel is located in the heart of Bilbaos old town (Casco Viejo).
The hostel is well connected with public transport; Casco Viejo Metro station is only a 5-minutes walk from the property and tram station, less than 2 minutes.

It is located in a pedestrian area, only 50 m from Ribera´s Market, 100m from Santiagos Cathedral and 120 m from Plaza Nueva. It is surrounded by commercial stores and restaurants, very close to areas of atmosphere. View House Rules


You'll find Quartier Bilbao Hostel in the medieval neighbourhood of Casco Viejo. Our sleek grey-and-white theme has the feel of a boutique hotel but the liveliness of a hostel. Pop up to the roof terrace for a cerveza with new friends, or bring your free breakfast up to eat in the sun. If you're more of a shade seeker, hang out in the common room with a good book.


The hostel is in the Old Town, 75 metres from the river and a 5-minute walk from Casco Viejo metro (Linea 1 will take you to the city centre). If you've come for a taste of Basque life, the Azkuna Zentroa cultural centre is a 20-minute walk. Or you could just order a cortado (milky espresso) like a local in one of the neighbourhood bars. Arrival by public transport is simple: we're a 12-minute walk from Bilbao-Abando Railway Station, and Bilbao Airport (6 kilometres away) is serviced by a regular bus.

Rooms and Dorms

Choose a female-only dorm, mixed dorm or private room; either way you'll have free bed linen and a roomy locker. All our rooms have air con and share bathrooms, except for en-suites in the private rooms and one women's dorm. Private rooms include towels, and if you're in a dorm you can rent one. Skip the stairs and take the elevator if you're carrying heavy bags! Make sure to log on our free Wi-Fi to let your family know you've arrived safely.

Extras and activities

We've added touches like hair dryers and a coffee machine to make your stay super comfortable. You'll find supplies to make tasty meals in the communal kitchen, but if you prefer to go out for pinxtos (small snacks) you can stay out as long as you like – no curfew here! Grab a free city map from reception and we'll point you towards the riverside walkway leading to the Guggenheim Museum and its famous giant flower dog.

View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.7

  • Staff 9.0

  • Atmosphere 8.6

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    16 Feb 2020
    I've stayed here before. Close to metro, stores, laundry. Facilities are clean. Staff friendly and helpful.
    USA, Male, 41+
  • 10.0


    31 Jan 2020
    Cozy hostel and super clean! Very thoughtful staff and the place is decorated with a lot of small detail. The reception isn't open 24 hours, but you will receive an email with all the information you need to check in late
    Germany, Female, 25-30
  • 10.0


    01 Jan 2020
    Great hostel in the old town of Bilbao!
    Sweden, Male, 41+
  • 10.0


    30 Nov 2019
    An overall amazing experience. The hostel is located in Casco Viejo and is very well communicated. The staff was friendly and helpful. The environment was cozy and chill. The rooms and bathrooms were clean. Everything was perfect.
    Greece, Female, 18-24
  • 10.0


    08 Nov 2019
    The hostel is in the middle of the casco viejo. It’s very clean and safe. If you are traveling alone, don’t worry, you will definitely make some friends. The only negative aspect was the rain :(
    Italy, Male, 31-40
  • 9.7


    14 Jan 2020
    Excellent location in the old city in walking distance to main attractions. Friendly helpful staff. I was there early January so very quite which suited me.
    Australia, Female, 41+
  • 9.7


    08 Nov 2019
    Nice place in the heart of Bilbao's Old Town. Helpful staff, clean rooms, locked front door and locked luggage storage. Whilst I was there, the other guests were all low-key, relaxed types who were not there to drink an insane amount and do stupid things. That said, we still had lots of fun and enjoyed the Plaza Nueva pintxo bars and beers.
    England, Male, 25-30
  • 9.4


    31 Dec 2019
    The staff was amazing, specially one of them that is so helpful and always trying to recommend you best place to visit. Thanks to everyone and I highly recommend this place
    Greece, Male, 25-30
  • 8.6


    11 Feb 2020
    Comfortable hostel with friendly staff. Atmosphere was a little lacking, but then again I was staying out of season.
    England, Male, 25-30
  • 7.1

    Very Good

    02 Dec 2019
    Overall a good valeu for money, decent breakfast and facilities. But they should consider investing some money on the improvement of toilet/shower facilities.
    Brazil, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Dishwasher
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire