Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Quartier Bilbao Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Allways leave your phone number so we can get in contact with you to provide the best service. Also with the AUTOCHECKIN done and with your Paid Card given, we can provide indications and codes to get in in case of late arrival. The Autocheckin is available at the confirmation mail from the Hostel (follow the indications). Remember to check your spam box!!!!
Placed in a former fabric factory, Quartier Bilbao Hostel is a modern social hostel located in the heart of Bilbao´s old town (Casco Viejo). We often organize pubcrawls, live concerts on site, or provide yoga sessions to start the day.
The hostel is well connected with public transport; Casco Viejo Metro station is only a 5-minutes walk from the property and tram station, less than 2 minutes. It is located in a pedestrian area, only 50 m from Ribera´s Market, 100m from Santiagos Cathedral and 120 m from Plaza Nueva. It is surrounded by commercial stores and restaurants, very close to areas of atmosphere.
Including bunk beds, all rooms have individual reading lights and lockers. Bed linen is provided, and towels can be rented for an additional charge; self-service continental breakfast is available. And, FORGET about carrying keys or key cards; our doors open with a personal code that we will provide you with!
You'll have no problem unwinding in our laid-back communal areas and our cozy little roop top terrace. Get competitive over board; books and TV also available in the common areas. You can link up to our free Wi-Fi. Hungry? Get busy in the kitchen preparing a snack or ask our multi-lingual staff where's good to eat – we have insider info on all the best spots. We know that you are in s rush to try the “PINTXOS”; do not worry, we will forward you a confirmation email with a link for you to do an Express Check In before your arrival! View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.5

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.0

  • Cleanliness 8.6

  • Facilities 8.5

Latest Reviews

  • 10.0


    10 Sep 2021
    Quartier upgraded our room from 4 beds in a 10 bed suite to a private 4 bed suite at no extra charge, and staff couldn’t have been friendlier. Amazing location, too, in the middle of the historic 7 street district of the city. Facilities were clean and with modern finishes. Really nothing to complain about, except the freaky elevator.
    USA, Mixed Group, 18-24
  • 10.0


    08 Sep 2021
    Good hostel. Nice staff. Good location and atmosphere. Bathrooms are small and aircon didn't work in room on second night, but good beds and pillows.
    Australia, Male, 41+
  • 10.0


    25 Aug 2021
    I spent just one night here but was enough to love this place! Jaz is so nice and friendly and makes you feel very welcome. The location couldn't be better, the Rivera market across the street and you have underground, tranvía and buses all nearby, however you can go pretty much anywhere by walking. The facilities are great, from the bunk bed to the kitchen to the living room, plus the dining area is very good to meet new people. Also they provide a good breakfast. Recommended!
    Mexico, Female, 25-30
  • 10.0


    11 Aug 2021
    The hostel is super well located, very close to the Ribera Market. The bunks are a little low, so for taller people must definitely be kind of annoying bumping their heads all the time. The staff is super nice and there is free breakfast(bread, some fruit, coffee). Overall a great stay
    Brazil, Female, 18-24
  • 9.7


    23 Jul 2021
    I really enjoyed this stay. The hostel has a very social nature. Even the workers are friendly. Excellent location, and the rooms were good to sleep in. My one complaint was that the bathroom felt a bit messy with water everywhere at times. Overall a really good value.
    USA, Male, 25-30
  • 9.4


    19 Aug 2021
    Super friendly atmosphere as soon as we walked in, perfect if your looking for somewhere to stay while backpacking. Facilities are fairly basic but didn’t have any problems. Would definitely recommend!
    England, Female, 18-24
  • 9.4


    19 Aug 2021
    one of my favourite hostels I have stayed in. The atmosphere was amazing, made so many friends and loved the set up of the kitchen and common room. Staff were very helpful when my friends bag got stolen on the street
    England, Female, 18-24
  • 9.4


    19 Aug 2021
    Not the cleanest of hostels, but such a good atmosphere, free breakfast and great kitchen/reception area. Beds a little small but comfy.
    England, Female, 18-24
  • 7.1

    Very Good

    10 Sep 2021
    Ok for one night, but would not prolong my stay. A lot of things need fixing (lightbulbs in the bathroom, lockers without doors...). Staff are friendly though and a good location near the centre.
    England, All Female Group, 25-30
  • 6.6


    04 Aug 2021
    Internet doesn’t work. Rooms look very old and worn out - wholes on the walls, old furniture etc. Breakfast contains a toast bread and some spreads. Plus coffee and tea. Would recommend for someone who is looking for cheapest option only to get some sleep there.
    Poland, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Elevator
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi