Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Call us with anticipation to know the able dates and the payment method.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Respect the Hostel Rules, and not make noise After 10 pm cause we have other guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Come and meet Monteverde and stay with us, for more satisfaction we will take care of making your reservations for the different tours you want to enjoy. We have a great knowledge about the area and a vast experience in the hospitality sector, elements that we capitalize to bring to our guests and travellers the best possible experience.

Our hostel is located very close to the center of the city where you will find ATM, bank, pharmacy, supermarket, bar and much more. In this sense, we are near to some of the most relevant landmarks and spots of our city such as Monteverde Butterfly Gardens, Santuario Ecológico Monteverde, Monteverder Orchid Graden and many more attractions that you can visit and discover.

Our rooms are very well equipped with private bathroom very nice views from the communal areas. In addition, we have both dorms and private accommodation options to suit and satisfy the needs of our guests and travellers. A beautiful view of the mountains will accompany you during your typical breakfast in Costa Rica. It is a non-smoking hostel.

Que Tuanis Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 11:00 to 21:00.
Check out before 10:00.
This property will also charge you a $5 key deposit upon check in and it will be reimbursed when you check out.

Payment upon arrival by cash.
Taxes included.
Breakfast included.


The reception is open from 07.00 to 21.00
No curfew.
Non smoking.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.4

  • Location 9.0

  • Staff 8.6

  • Atmosphere 8.1

  • Cleanliness 8.6

  • Facilities 8.3

Latest Reviews

  • 10.0


    20 Mar 2020
    Mary was an amazing manager/host here!!!! So helpful and wonderful. Amazing views and the private rooms are in a small house with shared kitchen, so nice and homely
    England, Couple, 18-24
  • 10.0


    11 Feb 2020
    Loved this hostel! So well priced - a private room costs the same as a dorm if there are 2 of you. The breakfast was really good and the reception can organise all tours for you!
    Australia, Female, 18-24
  • 10.0


    07 Feb 2020
    Beautiful views great location staff was a great help with setting up shuttles, information about good places to eat and what parks to visit. Ended up staying an extra day!!
    USA, Female, 18-24
  • 9.7


    01 Mar 2020
    She was very welcoming and spent personal time with everyone to answer there queries. Which sometime creates delay for others to checkin. It would be great if the staff could let folks check in first and then answer question so that people can settle in. Location is perfect and breakfast was good . She has good recommendations for tours near by. Completely worth the money. Please note this is cash only place.
    India, Male, 31-40
  • 9.7


    20 Feb 2020
    Great breakfast, super clean, and the staff was great!
    USA, Female, 25-30
  • 9.4


    11 Feb 2020
    Front desk staff is amazing shout out to Natalie very hard worker and so patient. Thank you for providing such an amazing experience and great job booking last minute day tours. Had a wonderful time so close to restaurants, and shuttle pick up right at the front door. Highly recommend!!!!
    USA, Female, 31-40
  • 9.1


    05 Mar 2020
    Reception is very kind and helpful; location is 3 minute walk to everything; breakfast was excellent as they bring in cooks to make it for you! Bang for the buck kind of place. We were very pleased with the whole experience! I’d definitely go back.
    Canada, Male, 41+
  • 8.9


    08 Feb 2020
    Loved it! Room was spacious and very clean and bathroom as well. Price was amazing and breakfast was very good. The owner of this hostel is absolutely wonderful and will help you with everything you need.
    USA, Couple, 25-30
  • 8.3


    05 Mar 2020
    The cleanliness of the hostel was incredible. Their were open couches, chairs, and space to chill when in a big group and all of it out looked the beautiful forest area. Que Tuanis offers free breakfast: gallo pinto, toast and eggs, pancakes, and always fresh fruit (which was a delicious). The staff was unorganized with deposits of the keys/towels that were lent during the stay and they seemed to leave often in the day, leaving it hard to communicate. However the staff helped us find some off th
    USA, Female, 18-24
  • 7.7

    Very Good

    10 Feb 2020
    Stayed in private room in the lower cabin. Facilities were fine and breakfast was good, but in general not a ton to do. Staff was very nice but quite disorganized (didn't have change for 2 days (colones or USD), forgot to book tours, didn't have all the keys, etc.) Breakfast was good, views were nice from the deck, and it's beside a decent pizza place.
    Canada, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games