Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Call us with anticipation to know the able dates and the payment method.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Respect the Hostel Rules, and not make noise After 10 pm cause we have other guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Come and meet Monteverde and stay with us, for more satisfaction we will take care of making your reservations for the different tours you want to enjoy. We have a great knowledge about the area and a vast experience in the hospitality sector, elements that we capitalize to bring to our guests and travellers the best possible experience.

Our hostel is located very close to the center of the city where you will find ATM, bank, pharmacy, supermarket, bar and much more. In this sense, we are near to some of the most relevant landmarks and spots of our city such as Monteverde Butterfly Gardens, Santuario Ecológico Monteverde, Monteverder Orchid Graden and many more attractions that you can visit and discover.

Our rooms are very well equipped with private bathroom very nice views from the communal areas. In addition, we have both dorms and private accommodation options to suit and satisfy the needs of our guests and travellers. A beautiful view of the mountains will accompany you during your typical breakfast in Costa Rica. It is a non-smoking hostel.

Que Tuanis Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 11:00 to 21:00.
Check out before 10:00.
This property will also charge you a $5 key deposit upon check in and it will be reimbursed when you check out.

Payment upon arrival by cash.
Taxes included.
Breakfast included.


The reception is open from 07.00 to 21.00
No curfew.
Non smoking.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.3

  • Location 9.0

  • Staff 7.4

  • Atmosphere 6.8

  • Cleanliness 7.6

  • Facilities 6.9

Latest Reviews

  • 10.0


    16 Nov 2020
    Great stay. Very clean and the family who runs it was super nice and sweet. Breakfast was always great ! Thank you guys
    Canada, Male, 25-30
  • 9.7


    01 May 2021
    This is the best values hostel I’ve stayed at along my 3 month journey through Central America. Very clean, quiet, comfy, and chill. Good kitchen with seating and a nice patio overlooking the forest. Hot water showers. I wish I could stay here longer but i need to get going. Top notch place
    USA, Male, 18-24
  • 9.1


    02 Apr 2021
    Lovely hostel in a great location. I wouldn’t recommend booking the cheapest private room as this is on the road, it’s cold and noisy, and the door is really difficult to lock. But the private rooms in the main part of the hostel are really comfortable and great value. Lovely staff too!
    England, Couple, 25-30
  • 8.9


    17 Apr 2021
    No noise past 9 and until the shower was fixed it was freeeeeeezing some SAS mission
    England, Male, 18-24
  • 8.9


    30 Jan 2021
    The staff was incredibly helpful and friendly. Mia is the best greeter (puppy).
    USA, All Female Group, 41+
  • 7.7

    Very Good

    08 May 2021
    The girl at the front desk was super friendly and helped me with the activities around! The Garden view is so beautiful 🌳 I think that dough to Covid was no atmosphere sense there were almost no travelers in the hostel (came when I was leaving), the rooms, toilet and shower were very clean - the kitchen had two small bugs on the floor that had not been swept away. No lockers in the room, most of the day there is a worker at the front desk.
    Israel, Female, 18-24
  • 7.7

    Very Good

    23 Dec 2020
    Cute homestay with wonderful views. There was absolutely no atmosphere, we (my boyfriend and I) were the only guests. The hosts family had a Christmas Eve party in the main room of the hostel and was a bit awkward and excluding. They have a cute dog. But I believe the dog pees around the hostel and our room especially smelt very strong of pee. Although breakfast is advertised we didn’t get breakfast any morning that we stayed here. It had what we needed for the price.
    USA, Couple, 18-24
  • 6.3


    19 May 2021
    There was banging construction noise before 8am every morning and this carried on all day making hanging out at the hostel unbearable. Beds were comfy and clean.There was no sponge to wash up with and no atmosphere, and you’re not allowed to hang out in common areas after 9pm making socialising impossible. The receptionist was nice,good at booking us onto things however kept forgetting to actually book it so we had two last minute stresses as she hasn’t confirmed our excursions with the company.
    England, Female, 18-24
  • 5.7


    20 Aug 2021
    GET READY FOR COLD SHOWERS. There is a boiler for hot watter, but since they don't like to leave it on, you'll have to turn it on and wait for the watter to heat for more than an hour before you can get a shower. Hope you're travelling with a friend, because we had to have one person keeping guard at the switch so they wouldn't turn it off mid shower. Lady at the reception also wasn't very helpfull, couldn't answer anything we asked her, even things related to the hostel. Nice place, bad admin.
    Brazil, Male, 31-40
  • 3.7


    02 Jul 2021
    The owner scammed us on a tour. Completely misleading and not what we thought we were purchasing. Will not be staying here again.
    USA, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi