Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

# CANCELLATION POLICY (groups over 10 people)

It will be charged (per person) from the balance remained after the payment of the deposit to Hostelworld and it's partners an amount corresponding to the rate of the first night of the cancelled booking.

The cancellation fee will be automatically charged on the guest's credit card used to do the reservation.

Additional Terms and Conditions

Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Secret recipe to enjoy Milan: combine awesome people, a great location right in the heart of the city, comfy affordable beds and a huge fancy common area.
Add a little excitement, share your stories, fun, best vibes with new friends from all over the world. Mix well and...Welcome to Queen Hostel!
Between our wonderful staff, plenty amenities and beautiful common spaces, we promise that your stay will be the most at home you've felt on the road.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening! View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 8.6

  • Staff 9.2

  • Atmosphere 9.2

  • Cleanliness 8.6

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    18 May 2019
    Absolutely amazing hostel! Met a lot of amazing people at this place. Drinks at the bar are extremely cheap and not watered down. Always things happening in the main lobby area so never boring. The beds are located behind the lobby and was soundproofed so when sleeping you can't even tell there's a bar at the front. Excellent and helpful staff highly recommend place to stay.
    Australia, Male, 31-40
  • 10.0

    Superb

    16 May 2019
    The staff is very nice and helpful. Pedro took time to help me plan my touristic day. The room was clean so were the facilities. The hotel is 20 min walk for the Duomo. They recommended a walking tour with followmiaround that was fantastic. They also organise parties (karaoke). I highly recommend it.
    France, Female, 25-30
  • 10.0

    Superb

    15 May 2019
    Queen Hostel was awesome. Fast and cheerful check in. Open large common spaces - table tennis, pool, a bar with good deals + activities every evening. One night I did the pasta cooking class. WiFi strong and consistent (no need to chase down a WiFi cafe) Staff always there to help with local tips - food, going out, things to do, underground stuff. I really liked Lacerba a quirky local cocktail and aperitivo place a 5 mins walk away. It is an easy 10 minute stroll to the famous Duomo cathedral!
    Ireland, Female, 25-30
  • 9.7

    Superb

    16 May 2019
    Absolutely loved the place and staff. Everyone was welcoming, courteous, and knowledgeable about the city. The rooms were clean and generally felt safe. I can't recommend the place enough. I'll be staying here if I ever make way back to the city.
    USA, Male, 18-24
  • 9.7

    Superb

    16 May 2019
    We received very good food options. The location is perfect and the atmosphere was also excellent. The staff is awesome , too!
    USA, All Female Group, 18-24
  • 9.4

    Superb

    15 May 2019
    Hostel is great, 10 minutes walk to the Duomo. The neighborhood is quite safe, no fear to walk around at the evening. Stuff is friendly, but it takes a while to be registered (around 20 minutes or more, plan your time). Common areas are great: they have party zones as well as quite-books-reading one. Totally recommend.
    Russia, Female, 18-24
  • 9.4

    Superb

    13 May 2019
    An extraordinary place. Super clean beds, great people, great bar and wonderful atmosphere. They also renovated recently. I would only recommend to clean the bathrooms and toilettes more regularly - once a day for a shower + toilettes that is shared with over 30 people is probably not enough :) Would come again!
    Israel, Female, 25-30
  • 9.1

    Superb

    13 May 2019
    Overall a nice hostel with friendly staff! It has a very family-like atmosphere and is a good location to get to know other young people. Not too expensive and therefore a very good quality!
    Germany, Female, 18-24
  • 8.6

    Fabulous

    12 May 2019
    The showers are a bit strange in that each shower is separate but the dry part (for towels, clothes etc) is a shared space, not even curtains for privacy. Also odd to have 2 flat sheets, no fitted sheet and no duvet cover. Not big problems though, still managed absolutely fine
    New Zealand, Female, 18-24
  • 7.4

    Very Good

    18 May 2019
    Staff were nice and friendly but unorganized. The toilet in our room did not flush properly so it was annoying. When we complained about it, they attempted to fix it but the problem still persisted. Hostel itself is pricey but everything is pricey in Milan. Shower had hot water at night but not in the morning.
    USA, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi

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