Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

# CANCELLATION POLICY (groups over 10 people)

It will be charged (per person) from the balance remained after the payment of the deposit to Hostelworld and it's partners an amount corresponding to the rate of the first night of the cancelled booking.

The cancellation fee will be automatically charged on the guest's credit card used to do the reservation.

Additional Terms and Conditions

Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to Queen Hostel! We're a new hostel located in the heart of Milan. You can reach the famous Duomo on a 15 minutes walk or 5 minutes bike ride. Around the hostel you are going to experience the local's life in a strategic position to visit all the interesting points of the city. You'll stay at a historical Milanese building next to various shops, supermarkets, bakeries, coffee shops, banks, bars and restaurants. We're also super well connected with public transport, with tram and bus stops as well as metro stations very close to the hostel.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening!

We have a very friendly staff, available 24 hours at the reception, ready to help you with anything you need and willing on to make you have your coziest hostel experience! =) View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 8.6

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    19 Apr 2019
    Really cool and welcoming atmosphere for young people to hang out and meet others, loved spending time inside the hostel after naps and the bar area is very affordable and fun :)
    USA, Male, 18-24
  • 10.0


    18 Apr 2019
    The staff here is amazing!!!! Especially Paride!! He made me feel welcome right away and was the best part of trip to Milan!! The hostel is clean and has a great location and a really cool vibe. It’s super easy to meet other people at the bar which has cheap drinks! Would definitely recommend this for your stay in Milan!!!
    USA, Female, 18-24
  • 10.0


    17 Apr 2019
    Really great hostel all around! The staff was so nice and welcoming, I got a beer upon arrival and vegan recommendations too! All around great vibes, people hanging out by the bar, games set up, plus a free breakfast which was really a bonus in a more expensive city like Milan!
    USA, Female, 18-24
  • 9.4


    23 Apr 2019
    Perfect location 30 min walking from city center. Friendly staff, they were so helpful, they didn’t charge me for holding my bag after I checked out, they also checked me in without extra fees after midnight. Everything was great, and also breakfast was included!
    Iran, Female, 18-24
  • 9.4


    17 Apr 2019
    Most welcoming staff ever, really nicee people and place
    Germany, Female, 18-24
  • 8.6


    22 Apr 2019
    Good place but staff could be more helpful and proactive.
    India, Female, 25-30
  • 8.6


    17 Apr 2019
    Very typical hostel. My room smelled like sweaty people but that’s pretty much my only complaint. I enjoyed the free breakfast.
    USA, Female, 18-24
  • 8.3


    23 Apr 2019
    Helpful, friendly staff in a very sociable and welcoming hostel. Plenty of events were advertised within the hostel and the staff were more than willing to assist with anything. The dorms were nothing out of the ordinary for a hostel, but the key card entry & lockers in-dorm were a nice security feature.
    England, Male, 18-24
  • 8.0


    21 Apr 2019
    I stayed for 1 night and the girl at reception in the morning was giving me a hard time about paying with card because its a 50€ minimum for cash payments. The minimum is not listed when booking and i had previously emailed the hostel to make sure credit cards were accepted and they said yes without mentioning the minimum requirement. The receptionist was being rude after I repeatedly told her i was going to miss my train. Everything else was fine, please update 50€ cash requirement on website.
    USA, Female, 18-24
  • 7.7

    Very Good

    16 Apr 2019
    The vibe in the common area was nice, but the air was quite stale. The bathrooms also had a hint of sewer gas at times. The place felt clean overall though.
    USA, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi