Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

# CANCELLATION POLICY (groups over 10 people)

It will be charged (per person) from the balance remained after the payment of the deposit to Hostelworld and it's partners an amount corresponding to the rate of the first night of the cancelled booking.

The cancellation fee will be automatically charged on the guest's credit card used to do the reservation.

Additional Terms and Conditions

Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Queen Hostel! We're a new hostel located in the heart of Milan. You can reach the famous Duomo on a 15 minutes walk or 5 minutes bike ride. Around the hostel you are going to experience the local's life in a strategic position to visit all the interesting points of the city. You'll stay at a historical Milanese building next to various shops, supermarkets, bakeries, coffee shops, banks, bars and restaurants. We're also super well connected with public transport, with tram and bus stops as well as metro stations very close to the hostel.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening!

We have a very friendly staff, available 24 hours at the reception, ready to help you with anything you need and willing on to make you have your coziest hostel experience! =)

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 8.4

  • Staff 8.9

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    23 Nov 2018
    Amazing.... best hostel I’ve ever stayed at!!
    USA, Female, 18-24
  • 9.7

    Superb

    23 Nov 2018
    Great place. The staff is super nice. I would definitely stay here again.
    USA, Female, 18-24
  • 8.9

    Fabulous

    21 Nov 2018
    nice hostel to stay in milan ,very close to duomo ,tram and metro which is very helpful .Also there is a supermarket near if u want to buy things and cook. friendly and helpful staff ,the bathrooms were clear ,hot water all the time. However if u want to discover the night life of Milano u should better discover it by own :-),personal opinion cause i dont really like to be treated like a tourist.
    Greece, All Male Group, 18-24
  • 2.0

    Rating

    24 Nov 2018
    Rude emplyoees, when a friend needed assistance they refused, I had to call the ambulance myself. Never again.
    Portugal, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

Queen Hostel's Policies & Conditions:

Check in from 14:00 to 00:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards. (This property may pre-authorise your card before arrival).
Taxes not included - occupancy tax 2.00 EUR per person per night (For people that are more than 30 years old).

Cancellation policy: 48 hours before arrival.

Breakfast included.

General:

No curfew.
Child friendly.
Non smoking.
Reception available 24 hours.


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