Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

This property has a 2 day cancellation policy. Failure to cancel or update numbers within this time will result in a cancellation charge equal to the first night of your stay, unless stated otherwise.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Queen Victoria Hostel is located directly opposite Queen Victoria Market and within the free tram zone.

Free wi-fi is provided for all guests!

We offer dormitory style rooms as well as twin, double and triple rooms. All our rooms have air-conditioning. Access to the hostel is secured with electronic locks allowing guests to enter and exit the building easily.

Check in between 13:00-22:00
Check out at 12:00

Cancellation Policy: 24 hours notice must be given to cancel a booking. Failure to comply with this will result in the cost of one night's accommodation being debited from the credit card.

All guests must have a VALID DRIVERS LICENCE OR PASSPORT at the time of check-in. If you do not have these your booking will be cancelled and you will not be allowed to check in. We require a key deposit of $50 (cash or card) per person for the stay and a copy of photo ID (which can be a valid drivers licence, key pass or passport). The deposit will stay with us for the duration of your stay and refunded when guests leave the facility in good condition. All guests must also show their valid COVID-19 Vaccination Certificate.

All rooms have been recently renovated with new carpets and new beds. All rooms and facilities are cleaned daily.
Located at ground floor is a pub, come on down for a pot of beer and guests can enjoy discounted drinks.

Please note accommodation is on level 1 and is accessed via stairs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    21 Jun 2022
    Such a great place to stay! The location is amazing! The staff was so nice and so sweet! The beds were comfy and very clean!!
    USA, Female, 18-24
  • 10.0

    Superb

    10 Dec 2021
    As someone with a lot of hostel stays in my experience around the world, this hostel exceeded my expectations! From the start, the staff were incredibly friendly and helpful with a family atmosphere. Having the pub below the hostel means that the reception is open late and you can sleep in with a later checkout at noon! It was quiet at night, facilities clean and my private twin room was spotless. The location couldn't be more convenient, opposite Queen Vic market. Affordable and welcoming!!
    Australia, Female, 31-40
  • 10.0

    Superb

    10 Mar 2020
    Great hostel to pass through or to stay at for a longer stay. Right across the street from a Farmers market making shopping for good, clean food easy and affordable. Right on a tram line, so getting around is easy. If coming in from the bus station or airport, it can be a bit of a walk from the drop off point, but still manageable and worth it. Definitely recommend staying here if going to Melbourne.
    USA, Female, 31-40
  • 10.0

    Superb

    10 Mar 2020
    Exceptional hostel, probably one of the nicest hostels I have ever stayed in. The owner takes immense pride in her establishment and delivers an unparalleled level of personal service. Cannot recommend highly enough! Also exceptionally clean and good security (key fob access and padlocks available to rent for lockers).
    Scotland, Male, 25-30
  • 9.7

    Superb

    29 Jun 2022
    Great location, great staff.
    Singapore, Female, 25-30
  • 9.4

    Superb

    06 Apr 2021
    nice place, clean, good pub down stairs with reasonable drinks at happy hour. friendly and helpful staff.
    Australia, Male, 18-24
  • 9.1

    Superb

    28 Mar 2022
    Overall a nice place to stay, was good being next to Queen Victoria Market. Kitchen is a little small but don't think it was too busy when we were there. Place was generally nice and clean. Can be a bit noisy since it's next to the main road and above a pub, plus they like to hoover in the early hours! Nothing a pair of ear plugs couldn't fix though. Also important to consider this isn't a youth hostel and you won't get the same "atmosphere" that you might get at the main chain hostels. The bed was comfy a
    England, Male, 18-24
  • 8.9

    Fabulous

    30 Jul 2022
    Great location, friendly staff in a budget-friendly price.
    Philippines, Couple, 31-40
  • 8.6

    Fabulous

    10 Mar 2020
    only thing that made this hostel not secure is that the keyless system works to get into the hostel and then after that there’s no locks on individual doors which is really unsettling even if all your belongings are in a locker. facilities turned out good i had to wait for a shower twice as there’s an inequality of showers being there’s 1 female only, 3 male only and then 2 showers for anyone. the staff were all nice but they lurked around a lot, only because they care so much about the hostel.
    Canada, Female, 18-24
  • 5.1

    Rating

    08 Apr 2021
    I emailed them about late arrival and they replied /"confirmed" everything is fine. On the night of arrival someone started calling me to send my ID and give card details for payment (over the phone!) otherwise they won't let me in. I sent ID by email but obviously didn't give any payment details. They threatened to not let me in and cancel my reservation etc. Finally we settled down on time, like they didn't know I will be late. Super weird. Hostel itself is ok, nothing particular.
    Russia, Male, 31-40
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Flexible NRR
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • Express check-in / out
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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