Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


QueenStreet Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Our experienced team have over 30yrs combined in the hospitality travel industry and pride themselves ensuring guests enjoy their stay.

Free Unlimited WiFi throughout hostel and rooms
Bed sheets and linen are provided free of charge.
Free luggage day storage
Large communal lounge, TV with Netflix, book exchange, pool tables and in house bar.
Large opening windows in every room.
24/7 Hot Showers
Two fully equipped kitchens.
2 Powder Rooms with basins, mirrors and plugs for hair dryers.
Guest Laundry.

Reception Hours:
Monday - Sunday: 24 hours.

Unless otherwise advised by management, all guests checking into shared dorms must present their passport at check in.

No persons who have been deported from any country. You will be asked to leave without refund.

Age restriction, minimum age requirement of 18 unless accompanied by their legal guardian or parents.

All guests have access to Free Unlimited Wifi.

Alternatively we can keep a copy of your credit card which is taken upon check in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 5.3

  • Location 8.0

  • Staff 6.0

  • Atmosphere 4.7

  • Cleanliness 2.0

  • Facilities 3.3

Latest Reviews

  • 10.0


    15 Dec 2021
    I had one night stay at QSB and I can say honestly was the best experience the staff where all so lovely and helpful would highly recommend
    Australia, Female, 18-24
  • 9.1


    26 May 2021
    The guy that’s running the place was really nice and made me feel welcome straight away. Good location!
    New Zealand, Female, 25-30
  • 9.1


    26 Jan 2021
    Cheap, clean and in the centre of the CBD. Covid put a stop to their free breakfast, but I never had any issues gaining access to cooking facilities in the kitchen. Despite the low number of residence, the fridges where full to the max and there was little space to store food. People's usage just expands to fill available space. The open, common space includes reception, some small tables, pool, and the tv. This can mean that when reception is playing music, you can't really watch tv.
    England, Male, 41+
  • 8.0


    07 Jun 2021
    Great price, I was in Auckland for a visa medical exam and the proximity to CityMed was perfect. Downside of the proximity is it's quite noisey in the street and city lights are bright at night. Will be happily coming back in a couple weeks for another night.
    New Zealand, Male, 25-30
  • 7.1

    Very Good

    23 Apr 2021
    Location is great and hostel is fine. The common facilities could be a bit cleaner. Value for money though
    Australia, Male, 31-40
  • 6.0


    04 Jul 2020
    The power sockets barely charged devices.
    Canada, Male, 25-30
  • 5.7


    18 Mar 2020
    I only gave them bad rating because it was like a week before lockdown 3 so it was pretty hecktic already so I understand why everything was kinda slack, but on a normal day this place would be pretty good
    New Zealand, Male, 18-24
  • 5.1


    10 Jun 2021
    I had a look at their hostel via the app, said it had 24-hour check-in, which it didn't, so had to find a nearby alternate place
    Australia, Male, 25-30
  • 4.9


    18 Jul 2022
    The whole place is very dirty and run down. The toilets don’t even have sinks in them. The kitchen is not well equipped and the rooms are freezing cold with not enough plug sockets for the amount of beds
    England, Female, 18-24
  • 4.9


    03 Jan 2022
    Filthiest hostel I've been to unfortunately. Rubbish bins overflowing, no lockers, sink in the room is filthy, no soaps in all toilets(empty), bed bugs at my room as I had numerous bites during my stay, kitchen is dirty and just a mess, discouraged me to cook. Dropped by a day before booking to check the place, wasn't allowed to see the room for privacy reasons(fair), told to just check 'online photos' which was quite deceiving, if I saw the room wouldn't have stayed. Staff are okay tho.
    Philippines, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Self-Catering Facilities
  • Steam Room
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Board Games
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi