Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


QueenStreet Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Our experienced team have over 30yrs combined in the hospitality travel industry and pride themselves ensuring guests enjoy their stay.

Free Unlimited WiFi throughout hostel and rooms
Free Breakfast, selection of cereals, toast, condiments, tea, coffee and orange juice.
Bed sheets and linen are provided free of charge.
Free luggage day storage
Large communal lounge, TV with Netflix, book exchange, pool tables and in house bar.
Large opening windows in every room.
24/7 Hot Showers
Two fully equipped kitchens.
2 Powder Rooms with basins, mirrors and plugs for hair dryers.
Guest Laundry.

Reception Hours:
Monday - Sunday: 24 hours.

Unless otherwise advised by management, all guests checking into shared dorms must present their passport at check in.

No persons who have been deported from any country. You will be asked to leave without refund.

Age restriction, minimum age requirement of 18 unless accompanied by their legal guardian or parents.

All guests have access to Free Unlimited Wifi.

Free Breakfast is from 6:30am – 9:30am(selection of cereals, toast, tea, coffee and orange juice.

A $20 key deposit is required upon check in, which is refunded upon check once the key is returned.
Alternatively we can keep a copy of your credit card which is taken upon check in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 7.5

  • Location 9.2

  • Staff 7.3

  • Atmosphere 6.8

  • Cleanliness 6.5

  • Facilities 6.8

Latest Reviews

  • 9.1


    22 Oct 2019
    Plusses: Location! Right in the heart of Auckland across the street from an airport bus stop. Free breakfast, strong WiFi, comfy common area. Clean; good toilet, washroom, showers; sizeable kitchen. Minuses: only minor nitpicks: lack of a desk or table in the private room I stayed in. And the lock on the window was a bit hard to latch shut, but still doable. Some noisy guests thought that outside my room was a great place to make phonecalls. Overall: highly recommended
    USA, Male, 41+
  • 8.6


    08 Oct 2019
    QSBackpacker is in a fantastic location in the centre of Auckland. Staff was friendly and a quiet atmosphere rather than a party hostel. The fitting out was aged and low key which matched the low price. The cosmopolitan atmosphere of the guests was very friendly.
    Australia, Male, 41+
  • 8.0


    17 Oct 2019
    Downtown Auckland is meh but QSB had a great and super helpful staff, made my trip easier as I got settled in from a WHV. It's above a few clubs so it gets loud at night, but once I put my ear plugs in I was snoozin like a baby. Wish there was more fridge space, other than that good stuff!
    USA, Female, 25-30
  • 6.9


    06 Nov 2019
    The bathrooms were ok till you went to wash your hands, they only have hand sanitizer. The showers were moldy. But they did have lots of hot water. The sheets were clean, but they don’t seem to change the big blanket they give you. And no lockers in the room. They did have free breakfast which was nice. It was loud being on Queens street with a bar right below, so if you need quite to sleep do not come here. But the beds were comfy and not squeaky so that was nice. Staff was friendly
    USA, Female, 18-24
  • 6.3


    13 Oct 2019
    The hostel is in a good location in the centre of Auckland however it is right above a bar which was very noisy. The hostel needs a bit of updating and it would be great if the toilets had sinks to wash your hands rather than hand sanitiser. The laundry facilities were great and I loved how I was able to use them when I arrived at 8pm. The main toilets in the common weren’t great and when I went to the toilet in the morning there was a sink full of sick - not pleasant.
    England, Female, 25-30
  • 5.7


    27 Oct 2019
    Room was smelly, there were hair clips in my bedding that weren’t mine so the sheets can’t have been clean. Also I was on the top bunk which was over 30cm away from the wall so I was worried about falling down all night. Toilet floor and seat were covered in wee. Not the best.
    England, Female, 18-24
  • 5.4


    29 Oct 2019
    Hostel was v cheap but you can see why and frankly I would rather pay more to be somewhere else. smell of sweat/ vomit throughout the hostel. Small rooms with only 2 plugs for 8 beds. V loud and got little sleep due to bar being right outside our room. Needs a total update, old tatty blankets and sheets is not ideal. Free breakfast was a bonus though!
    England, Female, 18-24
  • 4.9


    22 Oct 2019
    Out dated and quite grubby. Noisy at night and not brilliant facilities. However, it is very cheap and in the central business district. Probably worth paying a bit more and enjoy your stay in Auckland.
    England, Male, 25-30
  • 4.6


    12 Oct 2019
    Right in the Heart of Auckland but overall a Terrible hostel to stay at. No Lockers! They offer a free breakfast but they refused to give us more then 2 pieces of paper thin toast each and only the smallest splash of milk for our cereal. I legit felt like the kid from Oliver Twist when I asked for more toast and the lady behind the counter went "Hahahaha only 2 pieces each!" So I guess they get bonus for helping me feel like I was in a 1830's English workhouse.
    Canada, Couple, 25-30
  • 2.0


    14 Oct 2019
    Dislike the property. Not happy at all - what so ever!
    New Zealand, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Self-Catering Facilities
  • Steam Room
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Board Games
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi