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  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% charge if no show.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For Additional information please contact us directly at (quetzalroo@gmail.com)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Quetzalroo

6ta Avenida 7-84, Zona 10 , Guatemala City, Guatemala
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Who are Quetzalroo? The founders of Quetzalroo are two travellers who met in Australia and opened up their own backpackers hostel in Guatemala City.

We wish to share our passion for travelling with others and provide our guests with safety and comfort as they discover Guatemala's capital city and use it as a hub for exploring the rest of this beautiful country.

Quetzalroo offers a boutique hostel environment with personalised service. We are located in the centre of 'Zona Viva' (the 'live zone'). This is the nicest, safest & cleanest part of town where you will find the best hotels, restaurants, nightlife and shopping malls. We are also close to the airport (about a 7 minute drive).

Our hostel has comfortable beds (including linen) in mixed dorm accommodation with shared bathroom facilities. In addition, we have a private rooms for single or double occupancy, with shared bathroom facilities. We also have a kitchen, so if you wish to save some money by cooking your own meals you can, as the closest supermarket is within walking distance. We have a cool area for you to enjoy your meals & chat with friends. We have a computer with free internet use for our guests as well as FREE WiFi. We also have a common room for chilling out in, watching a DVD or reading a book... we call this the Outback Lounge.

We can help you organize the transfer to the airport and we are also more than happy to take you anywhere in zones 10, 9 and 13 (museums, bars and restaurants) in our own private vehicle.

Also included is complimentary continental breakfast, including toast, fresh fruit, tea or a cup of Guatemala's delicious coffee... mmm... smell the beans roasting now...! We can even prepare your breakfast before an early morning departure for your onward journey.

Quetzalroo looks forward to welcoming you to our hostel and of course, Guatemala City!

Check in: 13:00
Check out: 11:00
Continental breakfast included
Credit cards /Debit cards accepted
Cancellation policy 48 hours

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 9.0

  • Staff 9.5

  • Atmosphere 9.0

  • Cleanliness 9.7

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    24 Sep 2018
    This was my first time staying in a Hostel. The owners were so hospitable and nice. Check in was easy. The bike tour is amazing. The other travelers were an eccletic group of travelers and NGO volunteers. Directly across from a hospital. Down street from convenience store. Close to McDonald’s. ATM within walking distance. Shuttled me back to the airport at 330 in the morning. Great experience!!!
    USA, Female, 31-40
  • 9.4

    Superb

    04 Sep 2018
    Great family hostel! Little bit quiet, but that doesn't matter. Nice 'activities' and free airport shuttle in the early morning. Thanks Marcos :)
    Netherlands, Male, 25-30
  • 9.1

    Superb

    17 Aug 2018
    Great hostel in zone 10 not too far from airport. Staff are friendly and helpful - I arrived after a long day travelling and they made me a dinner almost immediately. Bike tour is worth doing to see a huge part of the city. Comfortable beds and hot showers. Decent breakfast.
    England, Male, 25-30
  • 8.3

    Fabulous

    08 Sep 2018
    Loved the bike tour
    New Zealand, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
Entertainment
  • DVD's
  • Games Room

Awards

  • 2012

    1st, Country Winners Guatemala

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly
  • Taxes Included

Things to Note

Check in: 13:00
Check out: 11:00
Continental breakfast included
Credit cards not accepted
Cancellation policy 48 hours

Please note that you need to provide the CVV code of your card to this property to guarantee your booking


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