Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

With a views of beautiful surf beaches at Snapper Rocks and the Tweed River, Rainbow Bay Backpackers provides great accommodation at an amazing location.

Our newly refurbished, top of the line backpacker rooms include a bathroom in each room, bunk beds, single beds, communal kitchen, free Wi-Fi and much more!

It would be wrong for you not to stay with us!

Settled on the headland between the wonderful Snapper Rocks and Coolangatta beaches, Rainbow Bay Backpackers is positioned in the right spot for the fun surfer or for those who just want to swim and relax at one of Australia’s most well known beaches.

Rainbow Bay Backpackers Policies and Conditions

- Cancellation policy: 48 hrs before arrival. In the case of a late cancellation or No Show, you will be charged the first night of your stay.
- Check in from 15:00 to 18:00 .
- Check out from 08:00 to 11:00 .
- Payment with booking by credit card, debit card or cash.
- Taxes included.
- Breakfast not included - 20 AUD per person per day.


- Reception: 08:30 to 18:00.
- No curfew.
- We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.3

  • Location 9.7

  • Staff 9.3

  • Atmosphere 7.3

  • Cleanliness 7.7

  • Facilities 9.0

Latest Reviews

  • 10.0


    19 Jul 2021
    I was very impressed by everything in this hostel!! Special mention to the staff who were so lovely and accommodating :) I will be back ASAP!!
    New Zealand, Female, 25-30
  • 9.7


    18 Nov 2021
    A gem of a location. Friendly, professional staff. A no nonsense stay. I particularly noticed how crisp and fresh the linen was. They do say there’s parking, but that was only for hotel guests. This was a bit of a concern because I had borrowed a car and would have liked to get it off the road. All good though as I parked under a light.
    Australia, Female, 41+
  • 9.4


    13 May 2021
    Really loved my stay here! The location is perfect, right across the road from Greenmount SLC and the strip is only a short walk away. The rooms are cleaned every day with new floor towels provided each clean, the kitchen is only cleaned once each day and can get a bit messy towards dinner time but overall quite clean. There’s also a big lovely outdoor area as well as balcony’s off each room. Would definetly stay again and recommend
    Australia, Female, 18-24
  • 9.4


    16 Oct 2020
    Amazing hostel in an absolute stunning location!
    Australia, Male, 31-40
  • 8.6


    11 Apr 2021
    Room was clean and the en-suite was nice. The layout of the hostel is kind of weird. But having a pool was a plus! A lot of the people staying there were unfriendly but I stayed out of their way.
    England, Female, 25-30
  • 8.6


    30 Dec 2020
    I recommend this hostel for anyone seeking accommodation in an excellent location and within a relaxing atmosphere. It is situated inside Greenmount Hotel - which may cause confusion for future travellers checking in. In our group of four, the rooms were spacious and the bathroom was perfect. The ambience is very quiet with a few long-term residents, this is NOT a party hostel. All in all, it was perfect for our getaway and the facilities exceeded our expectations.
    Australia, Male, 25-30
  • 8.3


    16 Jan 2021
    I quite enjoyed staying here. Had a little trouble with the key which was the only issue. I think I was at the end of high season so the prices should improve. I liked that it was a little more low key, not a party hostel fortunately.
    Australia, Female, 31-40
  • 6.6


    29 Dec 2020
    Great location, poor atmosphere due to the hotel layout, room could do with a clean
    Australia, All Male Group, 18-24
  • 6.3


    21 Nov 2020
    At first the backpackers was very hard to find as it is actually part of the Greenmount hotel (use the same reception) but there was only a small sign at the entrance that is easily missed. Check in was simple and the staff were nice, got sheets and a towel. The room itself clearly had people living in it and was quite dirty as I imagine with permanent guests the room doesn’t get cleaned as often. We also felt as if we were intruding on someone’s room instead of mixing with other travellers
    Australia, All Female Group, 18-24
  • 6.0


    02 Apr 2021
    This hostel is in an awesome location right next to the beach and staff are nice. It’s located inside a hotel so that is a little confusing. The rooms are big with a large bathroom but I was in a room with three guys who live there so the room was really bad. So dirty and messy and the bathroom was really rough. I’ve stayed in a lot of hostels including longer term...but for nearly $50 a night this was bad. Unfortunately it’s one of the only in the area atm other than Surfers.
    Australia, Female, 18-24
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Utensils
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi