Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

With a views of beautiful surf beaches at Snapper Rocks and the Tweed River, Rainbow Bay Backpackers provides great accommodation at an amazing location.

Our newly refurbished, top of the line backpacker rooms include a bathroom in each room, bunk beds, single beds, communal kitchen, free Wi-Fi and much more!

It would be wrong for you not to stay with us!

Settled on the headland between the wonderful Snapper Rocks and Coolangatta beaches, Rainbow Bay Backpackers is positioned in the right spot for the fun surfer or for those who just want to swim and relax at one of Australia’s most well known beaches.

Rainbow Bay Backpackers Policies and Conditions

- Cancellation policy: 48 hrs before arrival. In the case of a late cancellation or No Show, you will be charged the first night of your stay.
- Check in from 15:00 to 18:00 .
- Check out from 08:00 to 11:00 .
- Payment with booking by credit card, debit card or cash.
- Taxes included.
- Breakfast not included - 20 AUD per person per day.


- Reception: 08:30 to 18:00.
- No curfew.
- We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 8.8

  • Staff 8.8

  • Atmosphere 7.6

  • Cleanliness 8.1

  • Facilities 8.3

Latest Reviews

  • 10.0


    25 Jul 2020
    Amazing place! I will definitely be back :)
    Brazil, Female, 25-30
  • 9.7


    14 Mar 2020
    Fantastic hostel, brilliant location, especially for the price, has everything you need and the staff were very attentive and friendly. Only slight downside was because it’s quite small, there’s not a mad atmosphere but as a preference I always prefer the quieter ones. It was also very sociable! Will stay again for sure
    England, Male, 25-30
  • 9.4


    16 Oct 2020
    Amazing hostel in an absolute stunning location!
    Australia, Male, 31-40
  • 9.4


    15 Jan 2020
    Brilliant place close to everything. Lovely atmosphere big nice rooms. Some even with board racks! Confusing to find. The hostel is rainbow bay but to check in u go to the hotel reception. The hotel is called something like green mount hotel. U go in that reception. It's at the bottom of the hill
    England, Male, 18-24
  • 9.1


    11 Jan 2020
    Very clean hostel with amazing surf round the corner. It wasn’t a perticularly social hostel but really nice if you want somewhere chilled. The air con was also on point and the guys behind reception were awesomez.
    England, Male, 18-24
  • 9.1


    24 Dec 2019
    Really close to the beach and Twin Towns. The rooms are spacious and have an en-suite bathroom. I loved the view from the balcony. The hostel is located inside a hotel and doesn’t have much of a social vibe. I would stay again but not for $89 a night :(
    Australia, Female, 31-40
  • 7.7

    Very Good

    18 Feb 2020
    Beautiful Backpackers! A staff is friendly and the facilities are way better than other backpackers. Especially the bed is not a bunker bed.I loved it! Swimming pool has a water slide. it was cool. Kitchen is a bit hot. I think there is no Aircon but it was clean.
    South Korea, Female, 25-30
  • 7.7

    Very Good

    20 Jan 2020
    Nice hostel, nice place. It is a hotel. They do not organise any activities but a lot of people are staying in this hostel for a longer time so atmosphere is great. Had s nice stay. Only problem was that we had giant water leak in the room. Twice!
    Netherlands, Female, 18-24
  • 6.3


    21 Nov 2020
    At first the backpackers was very hard to find as it is actually part of the Greenmount hotel (use the same reception) but there was only a small sign at the entrance that is easily missed. Check in was simple and the staff were nice, got sheets and a towel. The room itself clearly had people living in it and was quite dirty as I imagine with permanent guests the room doesn’t get cleaned as often. We also felt as if we were intruding on someone’s room instead of mixing with other travellers
    Australia, All Female Group, 18-24
  • 2.0


    10 Jul 2020
    Booked weeks in advance for a stay I had planned , Profile stated check in is available 3-10pm however upon arrival that was wrong.I arrived and called the hostel at 9 to be directed through to an offsite worker who checked my booking but informed me reception actually closed at 6pm and theres nothing that can be done , forcing me to book an expensive hotel nearby as there was no other options. I emailed the hostel explaining what happened and it’s been a week with no explanation or apology
    Australia, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Utensils
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi