Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Raizzy's Guesthouse

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Perfect Location
Raizzy’s Guesthouse is along the historical & cultural street in the heart of KL City. We are next to Sri Maha Mariamman Temple and just across the road is Guan Di And Sin Sze Si Ya Chinese Temples. 250m away are some of the best tourist hotspots, Petaling Street and Central Market. 220m away are Pasar Seni Lrt Station and Free Gokl Bus (free city centre tour bus) main departure point. Every convenience is just around the corner: nationwide travel bus terminal, taxis/Grab Cars, banks & ATMs, 7-eleven, Money Changers, food stalls, cafes and shopping malls.
Klia & Klia2 is an hour's bus ride and buses are easily accessible.
Comfort of a home away from home!
Cooking, books, wide selection of movies, computer and music (guitar) are available.
FREE Wi-Fi access anywhere within Raizzy's Guesthouse.
Our private rooms and dorms come with windows,some air-conditioning,some with fans and wooden flooring.
Clean shared bathrooms with hot shower and good water pressure.
24-hour reception service with FREE luggage storage for early or late night flight arrivals.
Printing/Scanning and Quick Laundry Service.
Mini library for book exchange.
Hairdryers and ironing facilities are also available upon request.
Safe and secure with 24-Hour CCTVs, Door Access codes (for guests only). No curfews.

Check In Policy and Conditions
• 3 days advance notice for free cancellation
•Check in time – 1400 hours
•Check out time – 1200 Noon or a full rate will be applied / Late Check is subject to availability and with additional charge
•Early check-in is subject to availability and with extra charge

A tourist tax of RM 10 per room (ONLY FOR PRIVATE ROOMS) per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Late Arrivals
Kindly email time for late arrivals as rooms will be only hold up to 6 pm only. Thank you

** for midnight or early morning arrivals, we advise that you do take note of your exact arrival time as per international guidelines.

**6% Sales Services Tax (SST) is not included in online rates. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 8.0

  • Staff 6.0

  • Atmosphere 4.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 10.0


    22 Feb 2020
    I feel home to stay here. I booked a really cheap fan dorm as I'm in budget. But, the staff was so friendly and considerate by turn on the aircond for like an hour just to cool down the room, so we get a good night sleep. Free simple breakfast and refill filtered cold drinking water is the add plus. Thank you Carmen, Alludin. Hope to see you all soon.
    England, Female, 31-40
  • 9.7


    27 Feb 2020
    Excellent place! Nothing bad to say, it was perfect :) The staff at the hostel are very warm, nice and helpful. They make your stay feel like home. Basic breakfast and Whole day free coffee were great ! The bathrooms could use some updating, but the water was warm and everything you needed was there. If you're traveling on a budget and you want a good place to hang out, you'll find it Raizzy's.
    USA, Female, 18-24
  • 9.7


    24 Feb 2020
    VERY GOOD VALUE FOR THE MONEY,Basic,Clean,friendly hostel with a really good atmosphere. Staff were really helpful in giving advice for getting around /etc. Free simple breakfast, all day Free tea,coffee and Cold drinking water to refill as well. kitchen is there to cook your own food. They have everything what you need- Quick laundry service. Printing, Scanning etc. Even they allow me to hang out there after check out as I had late flight in the midnight. was all really good, Thank you :-)
    Germany, Male, 25-30
  • 9.4


    26 Feb 2020
    For The price it's really good. Better than i expected TV and Books in a nice communal area. Felt very secure.Staff are friendly and very helpful Free breakfast was just toast and jam but free tea, coffee and cold drinking water all day was a nice touch.Kuala Lumpur is too hot. I didn't get a room with air conditioning which was my own fault... Would definitely recommend getting one with AC!!
    USA, Male, 31-40
  • 9.4


    23 Feb 2020
    Amazing !!! For a cheap price, the hostel is worth more! Great location, nice vibe, fantastic staff. They offer a small complimentary breakfast which consists of toast, butter, jam, tea and coffee - where the tea and coffee is free to all the guest all day long. Small kitchen to Cook your own food. Really enjoyed staying here and would definitely stay again!
    England, Female, 18-24
  • 8.9


    14 Feb 2020
    This hostel had a great social atmosphere. The facilities are not fabulous, but also not terrible. Due to the atmosphere, i would stay here again.
    USA, Female, 18-24
  • 6.6


    14 Aug 2020
    Facilities is rundown... Not so fancy like what is advertised. The only good thing is the receptionist is friendly.
    Malaysia, Male, 25-30
  • 5.1


    18 Jun 2022
    Lots of deep cleaning.
    Lebanon, Mixed Group, 25-30
  • 4.6


    07 Mar 2020
    There were ants all over the bed, I complained and they wanted to just change the sheets. I pointed out that the ants were in the room and I asked for my money back. They moved me to another room instead.
    USA, Male, 31-40
  • 2.0


    16 Feb 2020
    This place is absolutely disgusting! I have no idea how it got ratings like that. We booked two nights, but left after the first. The sheet had moved during the night, to reveal a mattress covered in something crusty. I think they might have found it on the street, wouldn’t let my dog sleep in that room. Oh yea and there was an old mouldy lemon in the corner.
    Denmark, All Female Group, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi