Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Warmly welcome to Real Hanoi Hotel!

Real Hanoi Hotel is located at the heart of Old Quarter Hanoi, within 2 minutes walk to the most beautiful Lake of VietNam ( Hoan Kiem Lake). Thanks to Its Location, tourists are granted a quick access to the majority of service such as food & drink, recreation & beauty and relaxing therapy, medical care, currency exchange..etc.

At the moment, With the ceaseless effort and motivation the owner and staff are to develop Real Hanoi Hotel towards a more friendly hotel attached with a professional service.

Our commitment is to assure a comfortable stay and to organize a memorable tour for all customers. We acknowledge that with your support so far, we have been translating our commitment into action.

With all friendly and enthusiastic, We hope you have the most sweet memories and unforgettable trip in Vietnam! View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 8.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 9.4


    24 Jun 2018
    Great stay! Not the most amazing place to meet people, but staff was very helpful and the location was perfect. Great room too!
    Canada, Male, 18-24
  • 8.0


    17 Aug 2018
    The buidling and the room itself is quite old and there is a slight smell of must. Although the location is right in the heart of it and for a single room for only 15 dollars it certaiinly is value for money. I was looking for a clean, western accomodation and unfortunately this was not it but clue was probably in the name "real hanoi". Enjoyed my stay none the less.
    Ireland, Female, 25-30
  • 7.7

    Very Good

    28 May 2018
    Good location in middle of everything, quite room without windows, archaic furniture and equipment but all work fine. Fridge, ac, tv.
    England, Male, 41+
  • 7.4

    Very Good

    11 Dec 2018
    Great location and adequate rooms. Just pray you don't get put on the top floor like I did if you have a bunch of luggage.
    USA, Male, 25-30
  • 7.4

    Very Good

    12 Apr 2018
    Location was amazing - very close and within walking distance of everything. It was a hotel so not much interaction with other guests if you are looking to meet people. Room was standard - nothing extraordinary but had a fridge and AC and was great for a nights sleep. Breakfast was good and staff was helpful with booking tours.
    Canada, Female, 25-30
  • 6.3


    21 Nov 2018
    We were expecting basic, as seen from photographs, however, we were shocked at just how basic it really was. On arrival - staff didn’t seem to know we were coming, they helped carry bags to the 6th floor room though which was nice. The room felt ‘rustic’, the sink drained onto the floor, the bathroom generally felt a bit unloved (like most of the building) A mouse/rat ran around our bedroom floor all night, it lived behind the wardrobe which had food/dirt under it.So not the best night sleep!
    England, Couple, 25-30
  • 5.7


    13 Aug 2018
    A lot of mold in the room and the ac was not powerful at all.
    Germany, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Tub
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Concierge
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Room Service (24 hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Wi-Fi