Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Real House Hostel

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Real House Hostel is located in Puno, a comfortable establishment, designed to provide a pleasant stay. Guests can relax on the terrace or book excursions and breakfast is served daily. This property is also rated for the best value in Puno!

We are only 100 m from Floral Avenue ,8 minutes walking from the main square, the railway station is 250 m away, Pino Park.Walk and discover!

We have at your disposal 40 beds, singles, bunk , doubles, triples and dorm rooms; all with private bathroom, hot water, towels (toilet paper and hotel soaps), cable TV, WiFi. We also have a kitchen that common equipped, luggage storage, safe, laundry service.

Real House Hostel Policy and Condition:

Cancellation Policy: 72 hours before arrival.
Check in from 12.00 to 23.00
Check out before 10.00

Payment upon arrival by cash and card
Taxes included
Breakfast is included

24 hours reception.
No curfew
Pet are not allowed View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 8.3

  • Location 7.3

  • Staff 8.8

  • Atmosphere 6.2

  • Cleanliness 8.0

  • Facilities 7.3

Latest Reviews

  • 10.0


    16 Oct 2019
    No doubt we loved the attention in the Real House from Roger, we arrived at dawn, we thought to wait in the lobby, towards a little cold, but very kindly they gave us a private room available without additional charge, clean room, with bathroom private, despite the fact that we had only reserved one bedroom. We enjoy a delicious breakfast and we are very grateful for your services and help.
    Andorra, Male, 31-40
  • 10.0


    11 Jul 2019
    Could not believe the value for money! Such a good place to rest your head. Puno the town was a bit of a let down. But not this hostel. Breakfast was lovely , staff more than helpful, no bunk beds woo! And every room was an ensuite. Close to town and more of a hotel feel than hostel feel. Not for travellers looking to party or meet people but def the place to relax and get yaself clean
    Italy, All Female Group, 18-24
  • 10.0


    05 Jul 2019
    Nice hostel
    USA, Male, 31-40
  • 10.0


    26 Jun 2019
    Very good service, the staff is very friendly, they helped us organize our tour to Titikaka Lake no expensive and so nice , I liked the hot water in the shower, the Wifi very good, and the breakfast also very good, with juices, breads, fruits, cheese, ham egg, cereals, yogurt, good coffee, mate and milk, and Roger is very friendly and speaks English very well
    Germany, Male, 31-40
  • 9.7


    05 Jul 2019
    Our stay at Real House hostel was really pleasant! The staff, especially Rojer, we're very welcoming and helpful. The breakfast was very good, the beds confortable and the bathroom really clean. The location is good, it is situated only 10 minutes walk away from the main streets. If you are looking for a cheap, relaxing and confortable place, this is your hostel :)!! We loved our stay!
    Canada, Female, 25-30
  • 9.4


    26 Sep 2019
    Totally awesome honestly. It’s not a party hostel and doesn’t really have an energy around it for backpackers but what you will get is heaps of blankets, big rooms and no bunk beds! How good is that? The people were super nice, let me check in early and were really accommodating the whole time. Super stay! Pretty decent location as well!
    Australia, Male, 25-30
  • 8.3


    06 Sep 2019
    A welcome private room after a month of dorm rooms. Lots of blankets provided, so we were warm. Standard breakfast in the morning. Staff were very friendly and welcoming. Only downside was that our shower was cold and drizzly.
    England, Female, 25-30
  • 8.0


    17 Sep 2019
    We stayed for one night. The only less positive thing was the noise from the street just outside the hostel. Very busy street.
    Portugal, Female, 25-30
  • 7.4

    Very Good

    08 Oct 2019
    Perfect location to catch taxi and not far from ltz with lot of shops. Breakfast and wifi good and we booked the titicaca tour through hostel and everything went well. Negative point the owner locked the entrance around 22 pm and someone opened our door in the middle of the night. No hot water available for the shower, but it seems quite normal in Peru.
    Italy, Female, 31-40
  • 3.4


    11 Sep 2019
    Got locked out of the hostel at midnight and has to find somewhere else to sleep.... Avoid Puno and if not, avoid this dump!
    Ireland, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Cable TV
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Parking
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Concierge
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Room Service (24 hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Tea & Coffee Making Facilities
  • Wi-Fi