Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Red Heaven Hostel is a beachfront hostel on Koh Phangan. We guarantee to offer you with an unforgettable islander experience. We also provide you with the coolest outdoor swimming pool which allows you to enjoy the best view of the island. Red Heaven Hostel is also located in the heart of the island which will enable you to get to your party destinations much more easy such as Half moon party , Full moon party, Black moon party ,etc.

We also can arrange transfer service for Half moon Party , Full moon party and Black moon party.

Book and call us now we promise to provide you with the best service the moment you step out from the boat/ferry. Come and stay with us we'll make you feel like your home. View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 6.0

  • Location 7.5

  • Staff 8.0

  • Atmosphere 6.2

  • Cleanliness 6.0

  • Facilities 5.3

Latest Reviews

  • 8.9


    17 May 2019
    The best part of our stay at Red Heaven Hostel was the wonderful host Mickey. From the first moment she made it clear she was there if we needed anything & went as far as to drive my friend to the hospital AND go pick her up when she was very sick. We offered money and she refused, just that kind! We were upgraded to a private room which was clean and nice. The beach isn’t super accessible and the sand on that side of the island is very coarse. Nice pool & view though. Great stay!
    Canada, All Female Group, 18-24
  • 8.3


    17 Jun 2019
    Staff were so friendly, really made our stay very pleasant! You know what you're getting from the photos, they didn't sugar coat anything. 10 minutes journey by taxi to full moon party or thong Sala, overall everything was on point 🙂 rooms face to the outside so if someone who is last to leave doesn't lock the room anyone could walk in which is a little worrying but I think the lovely woman on the desk would make sure it's locked. I'm not 100% sure about that
    Ireland, Female, 25-30
  • 7.1

    Very Good

    19 May 2019
    We enjoyed our stay here and was value for money and staff were very helpful! The pool was open 24/7 but was only cleaned once throughout the 4 days. Although we didn’t feel unsafe, more security would of been preferred.
    Scotland, All Female Group, 18-24
  • 6.6


    18 Apr 2019
    Mickey was very nice &accommodated our needs well, especially as the hostel was overbooked so had an upgrade to private room. We were there for full moon - on reflection would probably have stayed closer if we were to go again as 15/20 min roller coaster taxi ride there and back (not ideal after lots of Chang beers) Slightly put off the pool as didn't smell chlorinated and looked a bit murky but beautiful ocean view. Not on the beach - 5 min walk away. Shame no food available!
    England, Female, 25-30
  • 6.3


    12 Sep 2019
    Unfortunately the hostel did not match our prospectives, as it was really dilapidated. It was not possible to go directly on the beach, because the stairs were rusty, the bar was not in use and the way to the room was quite dangerous because of holes in the wooden floor. Nevertheless the rooms and the bathroom were really tidy and the pool was quite okay. Moreover the hostel lady was super helpful and very friendly.
    Austria, All Female Group, 18-24
  • 5.4


    19 Feb 2019
    The bedroom window was 10 feet from the main road so the noise was pretty intense and as far as the bed went, I might as well have slept on a blanket on the floor. Apart from that, it was fine.
    USA, Male, 31-40
  • 5.1


    15 Apr 2019
    Only the manager speaks English, was kind of hard to check in without her help. The pool was really nice, you can use it 24/7, which is cool, but i wonder when they clean it. Stayed there for five nights and never saw someone cleaning the area. Bathrooms were dirty, a lot of hair and the trash bins could be emptied more often. Over all it was ok, but just because of the people hanging around there.
    Germany, Female, 25-30
  • 5.1


    04 Apr 2019
    The price says it all, can’t moan for £3 a night. But wouldn’t stay again. Showers didn’t smell nice, which made the rooms smell awful. Beds we’re like concrete, my boyfriends bed actually broke in the night. Along with my locker which was annoying. No bag lockers just valuables locker. Dorm never locked, so open to who ever. Pool was ok, nice view of the ocean. Pretty out the way of the main strips
    England, Mixed Group, 18-24
  • 3.7


    10 Nov 2019
    It was the worst hostel I‘ve ever stayed at and I‘ve visited so many places. Pool, rooms and bathroom isn‘t maintained at all and in very bad conditions. Holes are everywhere in the floor and you habe to carefully walk not to fall into one... The stairs to the sea are in bad conditions. The lockers are a joke! You can open with your key any other locker...! The bar was closed and looked abandoned. I would never recommend coming here! It‘s not even cheap for what you get.
    Germany, Male, 25-30
  • 2.0


    11 Nov 2019
    I honestly would avoid this place like the plague. I paid nearly 3000 bhat to stay here 2 nights for the full moon party in Nov. Tplace is honestly unstayable. Im not even being dramatic. I even refused to stay and paid for another place without a refund. The pool was disgusting. The bar/pool area was derelict and unkept. The woman who dealt with it was very apologetic and you could see she knew the place was a state as she was vert embarrased and even paid for the taxi to our next hotel.
    England, Couple, 25-30
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Hair Dryers
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi