Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellation fee. Please let us know as soon as you know, this would be very nice!

Additional Terms and Conditions

Creditcards are not accepted on ground, only cash! Thank you.

Additional Info:

be aware and respectfull of other posible guests in the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
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Property Description

A true backpacker hostel. Run by local guides and climbers makes for an active an environment where everybody gets to join. Mixing locals and foreigners, base camp for tours and expeditions, our in house boulder room, the fire pit and friendly staff there is always something going on.

We are located in one of the best spots of the city, near to some of the best tourist attractions and landmarks of the city such as Museo Histórico Municipal, Muelle Viejo, Monumento de la Mano and Parque Eusebio Lillo, amongst other interesting elements that you can visit across our city.

Our double is located in the main house together with the two 4 dorm rooms. The refugio, a 6 person dorm is located in a separated building. All rooms have access to shared showers and bathrooms. In addition, we have several common areas where the guests and travellers will be able to get together and exchange past experiences and future plans.

Red Point Patagonia Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 12:00.
Check out from 06:00 to 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 06.00 to 24.00
No curfew.
Child friendly.
Non smoking.
The maximum period of stay is 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 4.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 10.0


    11 Mar 2020
    Friendliest bunch of people I’ve ever shared a hostel with
    England, Male, 18-24
  • 9.7


    16 Mar 2020
    super chill place full of super chill people!!
    France, Female, 18-24
  • 9.7


    07 Mar 2020
    Great location, easy walking distance to and from the bus station. The place itself looks like a proper climbers den, we didn’t get to go bouldering unfortunately. Staff were friendly and welcoming
    England, Male, 31-40
  • 9.1


    07 Mar 2020
    Ambiente increíble en este hostal! Los chiquillos son geniales!! Te hacen tus huevos en la mañana, están interesados en lo que haces y te ayudan con tus planes y además te llevan a excursiones de rock climbing si lo deseas (para un buen precio)!!!! Hay un locker en este hostal donde puedes dejar tus cosas si haces un trekking en el parque Nacional Torres del Paine y puedes también arrendar equipo de camping.
    Switzerland, Female, 18-24
  • 9.1


    06 Mar 2020
    Very decent hostel. The rooms and the bathrooms are really small, but it is a transit place from Ushuaia to Torres de Paine (or vice versa) so it doesn't matter a lot. The staff is very friendly (they even start to serve breakfast at 6:15 AM so that the guests can have their brekfast before the early buses), location is perfect (near the bus terminal and a few blocks from downtown). Definitely a great place to stay for a few days in Puerto Natales if you have little money to spend.
    France, Male, 31-40
  • 9.1


    20 Feb 2020
    Great hostel! Great vibes and very communal atmosphere. You can leave your bag here when you hike in Torres and the hostel even rents camping equipment. Will stay again next time I’m in Puerto Natales
    USA, Male, 25-30
  • 8.9


    22 Feb 2020
    Friendly and cozy. Bed was comfortable and I was presented with a plate of eggs in the morning.
    Canada, Couple, 25-30
  • 8.6


    26 Feb 2020
    What this hostel lacks in some western standards like perfectly functioning showers and similar amenities, it more than makes up for in atmosphere and personality. This is a climbing hostel replete with a smattering of rooms you have to literally climb ladders to get to and tents pitched in the backyard. The owners personally cooked us all breakfast and sat around chatting with us all. If you like quirkiness and good company, this is a good hostel.
    USA, All Female Group, 31-40
  • 7.7

    Very Good

    10 Mar 2020
    Very friendly staff. Close to the bus terminal (5 minutes walk) which was really convenient. Small rooms but nice backyard and common space.
    Canada, Female, 25-30
  • 7.7

    Very Good

    27 Feb 2020
    It was a little further of a walk from city center. The atmosphere was very laid back and the environment was welcoming as there was constant conversation and activity in the lounging space/kitchen area. The vibes were relaxing, and we were happy with the breakfast as the staff made it for us. They offered it early to cater to the constant early excursions. I would recommend it to backpackers, overall it was a good experience.
    USA, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games