Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellation fee. Please let us know as soon as you know, this would be very nice!

Additional Terms and Conditions

Creditcards are not accepted on ground, only cash! Thank you.

Additional Info:

be aware and respectfull of other posible guests in the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Red Point Patagonia

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

A true backpacker hostel. Run by local guides and climbers makes for an active an environment where everybody gets to join. Mixing locals and foreigners, base camp for tours and expeditions, our in house boulder room, the fire pit and friendly staff there is always something going on.

We are located in one of the best spots of the city, near to some of the best tourist attractions and landmarks of the city such as Museo Histórico Municipal, Muelle Viejo, Monumento de la Mano and Parque Eusebio Lillo, amongst other interesting elements that you can visit across our city.

Our double is located in the main house together with the two 4 dorm rooms. The refugio, a 6 person dorm is located in a separated building. All rooms have access to shared showers and bathrooms. In addition, we have several common areas where the guests and travellers will be able to get together and exchange past experiences and future plans.

Red Point Patagonia Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 12:00.
Check out from 06:00 to 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 06.00 to 24.00
No curfew.
Child friendly.
Non smoking.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    24 Oct 2019
    This was our favorite hostel from our entire month in Patagonia. Ruth and Eduardo have cultivated a very friendly, comfortable atmosphere. They were incredibly helpful with any questions we had about our trip to Torres del Paine and had free storage for our extra things while we were trekking. They were flexible with our breakfast needs and made sure we were fed, even when we had to catch a bus at 7 a.m. Would highly recommend starting here, it's an incredibly charming and wonderful place.
    USA, Couple, 25-30
  • 9.7


    05 Apr 2019
    I can’t stress enough how much I loved this place. It has a super relaxed, mellow atmosphere that really helps make traveling a lot easier when faced with uncontrollable situations. Very close to the bus station & the town center. The staff was so cool- glad we got to hangout with them. And of course the BOULDER WALL. Need I say more? All in all- would recommend and would definitely come back to this hostel in the future. Thank you!!!
    USA, Female, 18-24
  • 9.4


    06 Apr 2019
    Nicest staff ever, best hostel breakfast ever!
    USA, Couple, 25-30
  • 8.6


    01 Apr 2019
    Awesome people, very friendly atmosphere. Definitely a younger crowd, but we’re 27 and 31 and totally enjoyed it.
    USA, Couple, 25-30
  • 8.6


    31 Mar 2019
    The best thing about Red Point is the location, because it’s less than a 10 minute walk to the bus station. The vibe was super chill and the staff was so kind— they made us eggs and toast every morning and even made sure to get up early before we hiked to Torres del Paine to make sure we got breakfast. The kitchen is big, the showers had hot water and the WiFi is fast, it probably could have been a little cleaner but overall I really enjoyed our stay!
    USA, Female, 18-24
  • 8.3


    01 Apr 2019
    Very cool climber oriented hostel! Very rustic and super basic but the staff was incredibly helpful and generous!
    USA, Female, 25-30
  • 6.6


    29 Apr 2019
    Staff and people that live there are really lovely and will chat and help you out. There was no heating in our room, so we had to sleep in our sleeping bags under the covers. Location is close to the bus station so if you’re catching an early morning bus then it’s ideal, but probably wouldn’t stay more than one night.
    England, Female, 25-30
  • 6.6


    03 Apr 2019
    I booked for 5 nights but left after the first one. The room they put me in was right next to the climbing wall and didn't have a lock on it so people kept opening my door thinking it was a bathroom, which made me feel very uncomfortable. I wanted to pay extra for the privacy of a private room, not to have people walk in on me changing or sleeping. I expressed this to the staff, who were very nice and receptive. I hope they put a lock on the door! Besides that, cool atmosphere and nice staff.
    USA, Female, 25-30
  • 5.7


    09 Apr 2019
    Building is very run down and some areas under construction. Dorms in main building not heated. Saw sheets not get changed, just shaken. Staff nice but when I came back from my trek at 4:30pm I had to search the entire building, walking into every room, to hunt down whoever was on duty. This was annoying and concerning for security reasons. They seem unorganized and moved 2 people's stuff from 1 dorm into mine while they were out, causing confusion and disruption at 10:45pm. Not a quiet hostel.
    USA, Female, 25-30
  • 4.6


    15 Apr 2019
    I thought this place was totally run down and uncomfortable. I ordered a private room as it was close to the bus station, I paid 28,000 cp - ended up leaving after an hour and checking into hotel. I’m sure the place is fine if you are on a very tight budget but I stayed in much nicer places in Puerto Natales for a lower price. I will note the staff were friendly.
    Ireland, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games