Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellation fee. Please let us know as soon as you know, this would be very nice!

Additional Terms and Conditions

Creditcards are not accepted on ground, only cash! Thank you.

Additional Info:

be aware and respectfull of other posible guests in the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Red Point Patagonia

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

A true backpacker hostel. Run by local guides and climbers makes for an active an environment where everybody gets to join. Mixing locals and foreigners, base camp for tours and expeditions, our in house boulder room, the fire pit and friendly staff there is always something going on.

We are located in one of the best spots of the city, near to some of the best tourist attractions and landmarks of the city such as Museo Histórico Municipal, Muelle Viejo, Monumento de la Mano and Parque Eusebio Lillo, amongst other interesting elements that you can visit across our city.

Our double is located in the main house together with the two 4 dorm rooms. The refugio, a 6 person dorm is located in a separated building. All rooms have access to shared showers and bathrooms. In addition, we have several common areas where the guests and travellers will be able to get together and exchange past experiences and future plans.

Red Point Patagonia Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 12:00.
Check out from 06:00 to 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 06.00 to 24.00
No curfew.
Child friendly.
Non smoking.
The maximum period of stay is 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.0

  • Location 9.1

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 8.2

  • Facilities 8.7

Latest Reviews

  • 10.0


    14 Feb 2020
    Awesome spot to stay if swinging through Natales for a night or two. Small enough to give the feeling of a community, breakfast is great, not huge, but free coffee, bread, and eggs I'll never fight with. Warm and comfy beds have you feeling fine for your early morning wakeups.
    USA, Male, 25-30
  • 10.0


    04 Feb 2020
    I have to say this hostel is my favourite so far in Puerto Natales . The hostel experience here was great, and the staff are helpful.
    Poland, Male, 31-40
  • 10.0


    28 Jan 2020
    Really friendly staff with a great atmosphere. Very social as the kitchen and living area is combined. My favourite hostel so far after 2 months of travelling
    Ireland, Male, 18-24
  • 10.0


    23 Jan 2020
    What a great hostel! We absolutely loved staying at RedPoint. Ruth, Eduardo and the staff were super helpful and it is the perfect jumping off point for backpacking TDP or heading out for a climb. They even have a bouldering cave in the hostel so it is a must stay for climbers. The hostel itself is a work of art/ingenuity/resourcefulness. Fascinating construction with a geo dome outback built from wood pallets. The travellers we met here were world class as well. Hands down one of the best
    USA, Male, 31-40
  • 9.7


    29 Jan 2020
    Very cool hostel. The hostel has a bouldering area and very helpful staff. Also, they make their breakfast accommodate the bus schedule and they make you eggs fro breakfast which is a win. If you are booking a private room, I highly recommend to see if the dome is available!
    USA, Couple, 25-30
  • 9.4


    30 Jan 2020
    Great place to sleep from/starting a big hike. Climbing wall during the day, breakfast was warm egg sandwich. Great price and location to bus station. Directions from bus stations could be a bit more clear and there was a leak in the roof.
    USA, Male, 18-24
  • 8.9


    31 Jan 2020
    There’s a lovely homely vibe here, the kitchen is great for cooking and socialising and the beds are so comfy - perfect post trek along with the powerful, hot showers. The staff are the highlight - Ruth and another girl on reception (I didn’t catch her name!) literally saved us helping us plan our W trek last minute (literally the night before) by providing so much valuable advice. All members of staff were so friendly! A little rough round the edges but very cosy and warm with a family feel
    England, Couple, 31-40
  • 8.9


    25 Jan 2020
    The breakfast is good in this hostel, they make you eggs and coffee/tea. The staff were helpful in renting out gear and helping you plan your trip.
    Portugal, Couple, 18-24
  • 8.6


    04 Feb 2020
    We loved it here! Cute little hostel with friendly staff. Rooms were abit cold though!
    England, All Female Group, 18-24
  • 8.6


    21 Jan 2020
    This hostel has an amazing 'handbuilt' character which really works. Everyone seems to a climber or hardcore hiker passing through here (there's a climbing gym on site!), and the vibe is accordingly chill. The six bed dorm at the back was cramped, but the Dome is amazing. Would stay again without hesitation.
    Switzerland, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games