Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Refugio Hoshken

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Refugio Hoshken is located in Chilean Patagonia. This is a cold places, made for brave people who are valiant enough to come to this place and enjoy what it has to offer to them. We have a vast experience in the hospitality sector and a great knowledge of the city, elements that we capitalize to offer to our guests and travellers the best possible experience.

From our facilities you can reach some of the best attractions and landmarks of the area such as Muelle Viejo, Municipal Historical Museum, Locomotora Mc Lleland- Plaza Puerto Natales and Parque Eusebio Lillo, amongst other interesting spots of our city.

We’ve been working in our lodging for a year. It’s comfortable and has a lot of big spaces to share. We have 4 rooms and a dome, they’re shared between 4 or 6 people. The dome is for two people. We are an eco-friendly structure and we try to create a special and different atmosphere in our hostel to offer you a diverse experience on daily basis. We want to invite you to our facilities and we want you to help us to grow and keep going.

Refugio Hoshken Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open from 09.00 to 01.00
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.3

  • Location 8.5

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 7.7

  • Facilities 8.7

Latest Reviews

  • 9.7


    10 Oct 2019
    Very cozy place! The beds were comfortable, wifi was good, kitchen was well-stocked and lively, and it was close to the bus station!
    USA, Couple, 25-30
  • 9.1


    16 Oct 2019
    Excellent place to stop for a night: friendly staff, communal and well equipped kitchen, plenty of showers, relaxed vibe.
    Australia, Female, 31-40
  • 9.1


    25 Feb 2019
    Quiero agradecer especialmente a todo el staff, Betsa, Elmer, fueron muy amables y hospitalarios conmigo. Me encantó la energia del lugar y sin dudas lo volvería a elegir
    Argentina, Female, 18-24
  • 9.1


    04 Feb 2019
    Very Cosy place where the end of the world seems like home.
    Ireland, Male, 31-40
  • 8.9


    04 Sep 2019
    Stuff was very nice. Rooms are clean, warm and bed confortable. Shower is hot and breakfast was also very good. Especially bread. That was outstanding! 😊
    Slovakia, Male, 25-30
  • 7.7

    Very Good

    31 Jan 2019
    Very cute hut to stay in outside. We only stayed one night. Staff were friendly and breakfast was good. There was a fire pit outside in the centre of the huts which was nice and not noisy. Hut was not huge so ideal for one night but too small for a longer stay,
    England, Couple, 25-30
  • 7.1

    Very Good

    24 Apr 2019
    The hostel had a great kitchen (with one outside too if the other got busy) s great breakfast and lots of warm bathrooms. We got bitten in the big dorm and found a very large bug (full of blood when squashed) on one of the dorm beds. Staff were quick to move us but didn't do anything with the old beds or offer to wash our clothes. Cool guys for sure but didn't handle it well.
    England, Female, 25-30
  • 7.1

    Very Good

    26 Feb 2019
    Stay was fine. People were nice One lady complained because of bed bugs. They moved her out of our room. They didnt offer fo move us. And put someonelse straight into her bed! My back was absolutely covered in bites and they still havent gone! Otherwise fine!
    England, Male, 18-24
  • 7.1

    Very Good

    20 Feb 2019
    The hostel is clearly a budget hostel. The advantages would be the size of kitchen and Firepit. The downside is there is nowhere comfortable to sit. Outside boardwalks are made from wood pallets so watch your toes. Inside there are some wood boxes for chairs which aren’t that comfortable. The only common room has a TV so it’s not a great place to read.
    Canada, Male, 25-30
  • 5.4


    02 Nov 2019
    This place has a rat / mouse! We stayed in the 4 bed room upstairs. First night we heard loud scratching and running, and saw a pretty big mouse or rat. Worst thing was it managed to climb on the bed of one of the girls sleeping in the room. We told staff next day and they moved the girl to a different room, but we had to stay. And next day the let someone else move in to the same bed....we didn't hear the rat for the next two nights, but on our last night it was out again....
    Latvia, Mixed Group, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi