Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Reina Madre Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The house is refurbished to make guests feel at home in a warm and friendly environment.

We have ten rooms equipped with air conditioning / heating, large lockers for each guest, desks and comfortable beds.

Managed by the owners, it is our pleasure to host people from all over the world and do everything possible so you are comfortable during your stay and keep a good memory of our beautiful city.

The hostel has three large common areas: the living room, the dining room, and the kitchen.
The living room is equipped with cable TV and a DVD player, as well as sofas and tables.
There are also seven individual bathrooms, a roof garden, and a fully-equipped kitchen to make you feel at home.

Please Note:
Check-in: 12:00
Check-out: 10:30
Payment upon arrival View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.6

  • Location 8.8

  • Staff 9.0

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    06 Jan 2020
    I had a very nice stay at ReinaMadre Hostel. The stuff was very friendly and helpful. The room was ok, the kitchen well equipped and I felt very save since there are lockers and you have to ring in order to get inside. The room was cleaned every day and the terrace was very nice. I would definitely recommend this place. My only suggestion for improvement is to make the Hostel a little bit more visible from the street, there is only one faded sign.
    Germany, Female, 25-30
  • 10.0


    05 Nov 2019
    Clean, roomy and good people.
    USA, Male, 41+
  • 9.4


    06 Dec 2019
    Very good atmosphere, friendly hosts, bathrooms/bedrooms were kept very clean
    USA, Male, 18-24
  • 9.4


    07 Sep 2019
    Lovely hostel, rooftop bar is great for watching the sunset. Very clean and very secure.
    England, Couple, 18-24
  • 9.1


    29 Apr 2019
    Nice and cosy place, well located. Staff is super helpful.
    Canada, Female, 31-40
  • 8.9


    13 Sep 2019
    Tthe owner, was warm and helpful. However the large fluffy cat is the star if the hostel- he even slept on my bed a couple of nights... Clean, simple, quiet and good value for money. A 5 min walk to the subte, so well connected.
    England, Female, 25-30
  • 8.0


    13 Jan 2020
    Helpful and friendly staff.
    England, Male, 18-24
  • 8.0


    30 Aug 2019
    Not a bad spot, though the building is kind of loud - not much sound proofing around the rooms, so noises like the doorbell or conversations in the social areas can be heard from the rooms.
    New Zealand, Male, 31-40
  • 6.6


    24 Aug 2019
    The 24hour reception was not open when we went to checkout at 8am which isn’t even an obscure hour of the morning. Additionally we acquired some sort of bug bite from the beds. Otherwise great hostel.
    Canada, All Female Group, 18-24
  • 6.6


    07 May 2019
    Old trick that pissed me off in a few countries in south America during my trip: "Our card machine system is out of service we are only accepting payment in cash"
    Brazil, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Internet Access
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation