Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
Read all reviews

Property Description

Relax Hotel is beautifully designed for comfort and attraction to serve the stay of guests around the world. It is certified as 3-star Hotel recognized by Ministry of Tourism of Cambodia.

Relax Hotel is about 5 Km (approximately 20 minutes) from the airport. It is the best choice for both business and tourist guests. Our location is near main tourist destinations and shopping centers in Phnom Penh such as Tuol Sleng Genocide Museum, Olympic Stadium, City Mall, Olympic Market and Russian Market, etc.

Relax Hotel has 13 floors with 72 rooms and 18 apartment units. Located in the heart of the Kingdom of Cambodia, all of its hotel rooms and apartment units are designed with windows and balconies. It enables all guests to see the beauty of the whole Phnom Penh Capital City landscape, the Pearl City, from the hotel both day and night.

Start your day with complimentary coffee shop and a newspaper in our lobby with free Wi-Fi and join us at full breakfast buffet. Whether for business or pleassure, our friendly staffs and proficient staffs take pride in anticipating and satifying your needs.



***Property Policies & Conditions:
1. Check-in Time: from 02:00pm.
2. Check-out Time: before 02:00pm.
3. Payment: Cash or credit cad is welcomed upon arrival.
4. Cancellation Policy:
(1) At least 3 days advance notice before the arrival date is required.
(2) If cancelled in 3 days prior to the arrival, the one night fee will be charged.
(3) In case of No-Show, the full amount will be charged.
5. The guests can request for pick up service and any request through the email View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0


Latest Reviews

  • 9.4

    Superb

    20 Feb 2017
    Great location super friendly staff great value. Would book again
    England, Male, 41+
  • 9.4

    Superb

    12 Jan 2017
    All round high standard. Thank you.
    England, Couple, 25-30
  • 9.1

    Superb

    10 Mar 2017
    Very helpful staff made our visit to Phnom Penh enjoyable. Also helped with obtaining bus tickets for our next journey. Excellent rooms and a good breakfast as well.
    Canada, Male, 41+
  • 6.9

    Good

    15 May 2017
    Clean hotel. If your looking for a clean place to sleep, this will work, but it was rather bland with no atmosphere. Staff didn't know about anything around other than the killing fields and S21. AC barley worked and provided more of a breeze than cold air. S21 is walking distance, but you have to Tuk Tuk to everthing else. Staff had 0 recommendations for nearby food. Next time, I'll take my chances going somewhere else.
    USA, Male, 18-24
  • 2.0

    Rating

    10 Aug 2019
    Hotel don’t give room to me , they rejected booking but they didn’t return money to me
    Cambodia, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Elevator
  • Hair Dryers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Business Centre
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities


×