Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will be special conditions no noshow & cancellation for a group booking. We will specify all these condition in the group contract, when booking is confirmed.

Additional Terms and Conditions

There will be special conditions no noshow & cancellation for a group booking. We will specify all these condition in the group contract, when booking is confirmed.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Residencia Blas De Otero

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Blas de Otero Residence Hall is located in the historic center of Bilbao, 400 meters from the Cathedral, and accept students from the University of the Basque Country. It offers single, double and family studios with private bathroom, kitchenette and free internet Wi-Fi.

All of the studios have towels and sheets, some rates includes the breakfast service. If the rate includes the breakfast service, this will be served on a tray in the room the night before or in the cafeteria. There are also several vending machines.

The residence has a fitness center, a games room with a pool table, various seating areas and a TV lounge. It also offers private parking, a self-service laundry and 24-hour reception.

The Blas de Otero Residence Hall is a short walk from Abando Train Station and Bilbao's Old Town. The world-famous Guggenheim Museum is around 2 km away.

This is the perfect option for staying in the center of Bilbao, if you are looking to enjoy a quality stay, at a good price and in a young and dynamic university environment.

*Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

*As well, temporally, the breakfast is served in a restaurant located 4 minutes far from the residence. It includes orange juice, a hot drink (coffee, tea or infusion), and the choice between croissant and a salty option. The timetable is from 8h to 11,30h. View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 9.2

  • Location 7.4

  • Staff 8.8

  • Atmosphere 7.4

  • Cleanliness 8.2

  • Facilities 7.5

Latest Reviews

  • 9.7


    19 Apr 2022
    The staff were very helpful
    Wales, Male, 41+
  • 9.7


    12 Mar 2022
    Great staff. The front desk was so helpful and went above and beyond. Housekeeping was also super nice. Wonderful stay.
    USA, Male, 25-30
  • 9.1


    21 Apr 2022
    Good quality accommodation in student hall block, great security and friendly staff, also had pool, table tennis etc., but it was very quiet as students were on holiday and not much of a social atmosphere, but the location and room and facilities were very nice.
    England, Male, 41+
  • 8.6


    19 Jun 2022
    Good location and staff. Room was pretty small and warm. We were that the office lent us a fan. A bit overpriced.
    Israel, Male, 41+
  • 8.6


    05 Nov 2021
    The Residencia was a great place to stay to visit Bilbao for the weekend. The location is walking distance from the casco viejo and the room was nice. Having separate rooms was especially a nice treat. Two downsides to the stay were that we were only given one key to enter the room, so when one person wanted to go to bed early the rest of us had to wake them up to enter the building, and then out of four showers taken, only one person had hot water. The other three showers were freezing cold.
    USA, Female, 18-24
  • 8.3


    09 Nov 2019
    Bathtub was an accident waiting to happen, no flat area to stand in a 4'? tub with built-in seat. Long step down from a slippery surface. Never did figure out how the heating system was controlled. Breakfast is served relatively late; in 4? days there I was always gone, out and about, way before breakfast
    USA, Male, 41+
  • 7.7

    Very Good

    30 Apr 2022
    Clean and functional, but tiny, colorless and a bit depressing, was my single room.
    Finland, Female, 41+
  • 3.7


    26 Apr 2021
    In these student places security and reception treat you like a child. It's not very relaxed.
    Ireland, Male, 25-30
  • 3.4


    15 Sep 2022
    We left after the first night. Bed was bad, room poky and stuffy, noise from the road directly outside and lack of privacy meant we couldn't open the window for air.. we weren't told about any facilities there. We had no problems with it but the area it is in is actually featured in a newspaper article saying students and tourists are being targeted by local gangs and it's a crime hot spot. We asked to cancel after viewing the room and were refused. Lost £200. Don't go. Cheaper better places.
    England, Couple, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cots Available
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Parking
  • Wheelchair Friendly
  • 24 Hour Reception
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
  • Games Room
  • PlayStation
  • Pool Table
  • Wii