Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Residencia do Norte

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Guest House 'Residencia do Norte' is located in the heart of the historical city centre, in the very best and well-known night life spot of Lisbon, Bairro Alto.

We are close to restaurants, bars and nightclubs. We are also near Chiado (only 3 minutes walking) and we provide comfortable accommodations.

On the 3rd floor, there is a small common room where you have an ironing board, a TV and coffee and tea making facilities.
We do not have breakfast, although we have an electric kettle, a fridge, a microwaves and a toaster, in the same floor, for customers use.

About 250 metres from us, there are some pastry shops where you can have a tasty breakfast for just 2.5€/person.

We provide during your staying, the room key (then you have to return it) so that you can feel free to go out, right here in Bairro Alto to listen to 'fado' or to go to any place in Lisbon, with no worries.

Late arrivals, please, contact us by phone or email.

3 bed private = One double bed and one single bed
4 bed private = Two double beds View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.4

  • Location 8.8

  • Staff 8.0

  • Atmosphere 7.6

  • Cleanliness 7.6

  • Facilities 7.6

Latest Reviews

  • 10.0


    18 Apr 2019
    Very nice property, next to the city center and in the nightlife area of Lisbon. The room I had was nice, the service very good and the staff was kind and helpful!
    Greece, Female, 18-24
  • 10.0


    07 Apr 2019
    My stay at the Residencia do Norte was nearly perfect. Very kind staff, clean rooms, beautiful old traditional house. The district Bairro Alto is one of the best places to be in Lisbon and the hostel is so central to that, you can always just take a little break without travelling much to you residence. Thank you so much to being part of that, I will definitely come back.
    Germany, Male, 25-30
  • 9.4


    15 Nov 2018
    Tranquilo, bem localizado, muito educados.
    Brazil, Male, 31-40
  • 8.3


    15 Oct 2019
    Generally is fine, expect the hostel owner should work with the city council to have limited hours for the pubs at ground level. Friday and Sat can be all night long.
    Malaysia, Male, 41+
  • 8.3


    03 Jan 2019
    It's located in one of the Bairro Alto streets full of pubs, clubs, live music venues... of course it can be noisy at night, but very good value for money (I had the single room with ensuite bathroom), in a traditional guest house, where you can use the fridge and some kitchen utilities. No big expectations but in general good service received. Remember: They don´t take credit cards!
    Spain, Male, 31-40
  • 6.9


    26 Feb 2019
    Very noisy location, I was moved to a room at the rear of the property after only 3 hours sleep the first night but if you want to party til 4am although workmen were banging at 8:30am! Showers had to be held as the wall fittings were broken and the mat in the shared bathroom looked rather suspect. Other than that it was clean. There was coffee and teabags in the dining area but no access to a sink and no milk or creamer (a buddy in another hostel said he had milk provided). Disappointing.
    England, Female, 41+
  • 5.7


    31 Mar 2019
    Not really a hostel - more of a 1-2 star budget hotel. Don't expect contact with other travelers. Extremely well-located and cheap, but you get what you pay for. WiFi did not work on my floor. Fixtures/interior dilapidated. Very loud outside - don't plan to sleep early. If you want a cheap place to crash after 4 am and don't mind shabby accommodations, it'll do.
    USA, Male, 31-40
  • 4.9


    04 May 2019
    If you only like to party, this is your place to stay. Very noisy at nights. Hole hostel smelled like cigarette. Location was great. Stuff was ok.
    Finland, Female, 31-40
  • 2.6


    05 Nov 2019
    We found a bed bug a few minutes after arriving and of course decided to leave right away. The director of the place, who did not even get out of his office refused to reimburse us the first night and our deposit. He used his poor employee, who seemed to be about to cry to xarry the message. We do expect a youth hostel not to be a 3-star hotel, but bed bugs are a public health problem, we did not feel that we were canceling our stay as much as we did not have the choice to look for another place
    Canada, Couple, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers
  • Safe Deposit Box
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities