Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

at least 1 week before arrival no penalty.Whole ammount after time limit.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
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Property Description

Not a party hostel, but ideal location and rooms equipped with all comforts such as private bathroom, air-condition (Florence is 40c/100f ), flat screen TV, inwall safe and free wifi, bed linen and towels.

- Central location (right next to the Santa maria novella station 5 minutes walking distance to all the sites.

- Private bathroom in every room

- No lock out during the day and no curfew during the night! Check out 10:00.
check in till 19:00. Please advice about your arrival time.

- Aircon (florence is normaly 105F/40c during the summer)

- Free wifi

- lcd sat tv (in every room)

- Inwall safety box (in every room)

-Digital code locks to main entrances so no keys with strange locks.

- No bunk beds.

- We organize trips to tuscany and to the gucci & prada outlets.

- We book visits for the museums and cooking classes

According to the City Council resolution n. 230/33 of 06/20/2011, from July 1st the City of Florence will introduce the tourism tax of 3 euro, applied to non-residents overnight staying, for a maximum of 10 consecutive nights.

Check in from 10am to 19.00pm!!
Please advice about your arrival time in advance.

Any cancellation must be made directly to us at least 3 days in advance to avoid penalty.
Our staff are ready to help you, so come visit us! View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 9.7


    17 Jul 2018
    Location is ideal, close to the train station and an easy walk to he city center. Building was secure. Rooms were clean and comfortable. Sound travels throughout the hall so it’s possible to be disturbed by other guests coming and going.
    USA, Female, 31-40
  • 9.4


    26 May 2018
    the cutest hostel if you can even call it that! it was a unique experience, the only complaint was the noise from outside with the train station and main road so close
    Canada, Female, 18-24
  • 8.9


    08 Jul 2018
    The owner is very specific about how things should be. Do not move things or let him see food in the room. He got very mad at me for taking the key to the closet when I was using it as a locker.
    USA, Female, 18-24
  • 8.9


    18 Jul 2017
    Perfect location- 2 mins walk from main station. Really clean - nice clean towels, shower gel and linen provided. Bathroom really nice with hot shower. I stayed in a room with two single beds. Strict house rules. No common room or kitchen as stated in information. Perfect for someone who does not want a party-party hostel. I would definitely stay here again.
    Ireland, Female, 25-30
  • 8.6


    09 Jul 2017
    This place is really well located. The rooms are very nice. I would recommend going to the busy restaurant right down the street. However, the host got into a argument with a person in the room next to us. They were smoking in their room but they were arguing right outside our room, just seemed odd to me. Also we booked a single private room. I'm married so we only needed the 1 bed. But we were told that the room doubles in price since there is two of us. Seems like a good deal on here with the
    USA, Couple, 25-30
  • 8.0


    03 Jul 2018
    This is a great location seconds from the train station. It is not a social atmosphere and does not have a common area or kitchen if that’s what you’re looking for. They will let you keep your bags there after check out and it is very clean. The staff is not very friendly or inviting. He is very particular about how things are done and does not remind you softly.
    USA, Female, 18-24
  • 7.1

    Very Good

    28 Jul 2018
    When you get there, you need to call a number so someone opens the door for you. Obviously when you’re traveling you don’t have a SIM card for every country.. so not really convenient. The guy who attended us was horribly nasty! The guy charges me 3 euros per person per night city tax, but because the app says 2.5, so I asked him why and he over reacts and answer me very unpolitely. Before paying I ask if I can see the room and he, looking very angry, threatens me to cancel my reservation.
    Chile, Female, 31-40
  • 6.9


    06 Jun 2018
    It is very close to the train station which was very helpful. It was really an "okay" experience. And if you're on a budget, I think it was fine. I never really saw the staff again after I saw them once before I checked in. The reception desk never had anyone and probably we needed to call him to ask questions. And be careful because in the stairs as they turn off the lights and you might fall with your luggage, as I did. Bottom line: It was an "okay" experience. Exceptionally located.
    India, Male, 18-24
  • 2.0


    15 Jul 2018
    Hi hostel world I was about to send an email this is the worst place I had ever been to I was kicked out insulted I had to reserve another place cuz the guy incharged of the place kicked me out refused to give me an invoice of the money I paid ! I was kicked out on the 2nd day !!! My mobile as stolen in the trian station and I didn't know how to contact hostel world cuz I was insulted I had to go to the police station to report that guy I had a copy of the report to the police i will send email
    Egypt, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Hair Dryers
  • Safe Deposit Box
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage