Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% cancellation fee if cancelled less than 30 days prior to arrival.

No show full charge.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

RestUp London is set in a large building steeped in history and tradition but combined with all the state-of-the-art convenience perfect for today's travellers.

Our hostel provides excellent value-for-money accommodation together with cutting edge technology to ensure you have a home-from-home experience at the hostel.

We're located in central London (Zone 1), in close proximity to the key London landmark sites, including the London Eye, the Tower of London, Madam Tussaud's, Buckingham Palace, London Bridge, Big Ben, Oxford Street, Piccadilly Circus, Hyde Park, the Tate Gallery, Imperial War Museum and West End theatres.

Please note that bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (over 18 years old).
Guests under the age of 18 years old, must be in a private room (with an adult) and cannot stay in dorms, sharing with other visitors.

Please note:

All the guests, no matter the nationality including UK citizens, have to provide a valid pictured ID to be able to check-in.

Please note that bookings cannot be accepted from any person under the age of 15 unless they are accompanied by an adult (over 18 years old).
Guests under the age of 15 years old, must be in a private room (with an adult) and cannot stay in dorms, sharing with other visitors

Cancellation Policy: 2 days before the arrival

Check In: 3 pm
Check Out: 10:00 am

Method of Payment upon the arrival: Cash, Credit Cards, Debit Cards

Taxes are included.

Reception is open 24 hours and dinner is available. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 7.4

  • Location 7.5

  • Staff 7.6

  • Atmosphere 6.7

  • Cleanliness 6.8

  • Facilities 6.2

Latest Reviews

  • 9.4


    10 Oct 2019
    Although my room was quite compact it was clean. Bathroom was also clean with quite a good shower. The building is quiet and very secure. You need a 4-digit code for the gate. Staff are friendly and helpful. Continental breakfast is quite nice, and the Full English is even better. Both breakfasts are at a small cost. Vending machines are available for snacks. The hostel is a 10-minute walk to Elephant & Castle tube station and the area surrounding it has many restaurants and a large shop
    Australia, Female, 41+
  • 9.1


    03 Oct 2019
    I have enjoyed my stay very much although somebody keeps snoring during the night, which sometimes got really on my nerves. My recommendation would be to grab a pack of earplugs especially because of the noise produced by the police sirens whilst the night. But i also must mention the positive sides of my stay. The Staff was very friendly and always available. The bed was clean and it was curiously made daily by a staff-member. The bathroom were also ok.
    Switzerland, Male, 18-24
  • 8.6


    12 Oct 2019
    Rest Up was good. Nothing special in my opinion but at the same time nothing bad either. I can’t speak for other rooms but mine had a few “broken” fixtures. I was there just to sleep so it wasn’t really an issue for me but still needs to be fixed. The nicest part of my stay was the friendly staff. There was no hesitation to help when I didn’t understand something or needed assistance. Would recommend to people who are using the jostle just at night to sleep.
    USA, Female, 18-24
  • 8.0


    30 Sep 2019
    Not a bad hostel in a good location.
    Australia, Male, 25-30
  • 8.0


    27 Sep 2019
    Very good location, affordable. Showers on the 3rd floor should be repaired (makes you feel you’re in a spa shower, water coming from above AND from the push button) . Also the hostel should invest in an i dustrial dishwasher and use cups and plates and no plastic forks and knives. The plastic forks break easily so you get another one so it’s twice the waste in plastic. For young people the message should be “no more plastic”.
    Belgium, Female, 41+
  • 7.1

    Very Good

    11 Oct 2019
    Comfortable/clean. Good to rest your head if not bothered about nice surroundings. Stayed Friday night, rowdy in dorm & social spaces, ear plugs good if needing sleep. Half mile walk to tube. Nearish Poundland type shops/wetherspoons. No bed lights in my dorm so main light keeps getting turned on. Shared socket on bunks which was awkward to reach over sleeper, needed a long cable to charge & use phone at same time. Note floors have minus numbers so -2 is ground & not told that at reception.
    England, Female, 41+
  • 6.6


    07 Oct 2019
    It was in a location I was looking for and the price was great. Security could be better but overall it was ok.
    England, Female, 25-30
  • 5.7


    04 Oct 2019
    The service at reception is impeccable and the hostel is acceptable for travelers who will stay there for one day or two only. The room is incredibly small and the bathroom is always dirty and smells awful. There is no sockets for second and third level bunk beds. I would only stay at the place again if I really couldn't find another place.
    Brazil, Female, 25-30
  • 4.3


    04 Oct 2019
    Except of location I ma not sure if I can say anything positive about the place. The facility is minimum or close to not existing. This is not a place suitable for children. Kitchen facility not available. Rooms very small and will do with some painting. We were unlucky to have the window facing the street. Contact noise of the passing by ambulances day or night. Would not recommend at all.
    Ireland, Female, 31-40
  • 4.0


    12 Oct 2019
    The bed I had had no wall port, either there was no WiFi, or there was no WiFi available from within the room. The bed wasn’t ready kinda just had everything tossed on top. Anyone had access to the hall that led to the rooms. Couldn’t get into the locker room from the hallway that my room was on. In comparison to other hostels I’ve stayed in I just didn’t feel safe. Staff was fine.
    USA, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Foosball


  • 2016

    1st, Hostel for Groups

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