Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
-We prefer all payment due to arrival. We only need 1 days cancellation notice and in the event of no- show the credit card used for this reservation will be charged 100% of the total amount.
-Any Modify to a confirmed reservation will be subject to new conditions.
-Please do contact us by phone or email if you due to arrive late (after Midnight)
Additional Terms and Conditions
We requires Euros 25% as security deposits for every booking made for a grope of up to 10 people.
-Our aims are guests to come enjoy this authentic home (riad) with its beautiful simple facilities and taste. Recharge, get a balance away from daily working life and treat it as home way from home.
-There are areas that designed for smocking and drinking.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The rooms surround our beautiful courtyard which features a bright running fountain and a family of Orange, Grapefruit, Lime and Pomegranate trees nestled in the middle. These attract a family of our neighbouring birds so that you can feel close to nature despite being in the city centre.
Directly above our courtyard is a lounge area where you are welcome to relax after a day of exploring the city or even engaging in one of the many out-of-city trips that we can help you plan.
Our roof terrace overlooks both the courtyard and offers a breath-taking panoramic view of the city as well as sunbeds for you to relax, read and soak up the sun.
As the sun rises you can take in the picturesque view of the Atlas Mountains and our nearest Koutoubia Mosque which calls the city to prayer five times a day.
The riad is located in narrow street with no direct access by car. However, a 24/7 secure car park can be found around 400metres down the road from the riad on Avenue Hommane Al Fatouaki (Arrest Lamash). From there you walk down a street called Riad Zitoune el Kadim and take the first right into the alley until you get to the final door on the right: No. 5.
From the Marrakesh Manera Airport or train station you can get a taxi to Avenue Hommane Al Fatouaki (Arrest Lamash). From there you walk down a street called Riad Zitoune el Kadim and take the first right into the alley until you get to the final door on the right: No. 5.
The rate details on our website are for the room with breakfast and exclude the €2.50 per person, per night city tax which is to be paid directly to the riad on
Guests will have access to share every communal space within the riad except for the kitchen, which is a restricted area to meet with our various health and safety regulations.
Upon arrival, guests will be offered a warm welcome from the reception to make settling into your room a more comfortable experience.
Our housekeepers, Sanna and Khadija, speak Arabic and English and live in-house to ensure that help is available at any time during your stay.
The riad is a pet-free zone with the exception of guide dogs.
Guests are only permitted to enter the riad if they are accompanying you in your stay.
If you wish to smoke, we have designated a smoking area on our terrace to avoid any disruption to our non-smoking guests.
If you are a married couple who are Arab or Muslim and have booked to stay in our riad, we require you to present us with your marriage certificate in alliance with the city’s laws.
The riad is located in a very welcoming neighbourhood in the medina (city centre) of Marrakesh. This allows you quick and easy access to famous landmarks like the Koutoubia Mosque, Saadian Tombs, Palais Bahia, Palais el Badia, Museums Dar Si Said.
With a short 5-10 minute walk to Jemaa el Fnaa, you can find a variety of the city’s best restaurants and cafes which overlook 24/7 performances from locals to give you a true taste of Morocco.
Within the riad, we expect that our guests do not make excessive noise when gathering in groups, but you are more than welcome to enjoy a drink on our terrace.
Taxis and other public transport can be found at the 24/7 secure car park which is located 400 metres down the road from the riad on Avenue Hommane Al Fatouaki. View House Rules
- Free Breakfast
- Free Internet Access
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- Book Exchange
- Ceiling Fan
- Hair Dryers
- Hot Showers
- Iron / Ironing Board
- Outdoor Terrace
- Safe Deposit Box
- Security Lockers
- 24 Hour Reception
- 24 Hour Security
- Airport Transfers
- Bicycle Hire
- Currency Exchange
- Fax Service
- Internet Access
- Late check-out
- Laundry Facilities
- Luggage Storage
- Postal Service
- Tours/Travel Desk
- Meals Available
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