Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note that any cancellations must be notified by email to our company according to the following: For any cancellation Over 7 days of your arrival you lose the deposit; For any cancellation below 7 days we charge you for the whole stay In the case of a no-show, the total amount will be charged to your credit card.

Additional Terms and Conditions

For any payment with a plastic card we charge 5% more to cover the fees of electronic payment. The deposit and service charge are required now to confirm and guarantee your reservation; the remainder is due on arrival

The following group types are not accepted by this hostel: Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
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Property Description

Riad Massin is a magnificent 19th-century Riad, it stands alongside the ramparts (historical wall surrounding Medina) of Marrakech.
Located a few minutes away from the famous Jamae lafnae square and the souks, our beautifull Riad stands just ten yards away from the historic Bab Doukala gate, and offers direct access to motor vehicles (attended parking available).

We have FREE WIFI Access

The Riad can accommodate between 2 and 22 guests, and the whole house can be booked by a single group.

With its inventive and delicate cuisine, this magical Riad is the ideal place to degustate the delicious flavours of Morocco.
all our rooms have private bathrooms and 3 of them are airconditioned

You can relax in the patio with the fountain sounds or on the terrace, and enjoy the unbeatable quietness of the Red City and the snow-covered Atlas mountains.

Riad Massin is well located: it offers you very easy access (parking at 50 m) proximity of the Famous Pacha Glaoui Palace, the main bus station, supermarket and new city at 5 minutes walk.
Breakfast is not included in the price View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 4.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 10.0


    08 Jul 2018
    Sooooo nice!!! Clean and comfortable!
    Poland, Male, 18-24
  • 10.0


    14 Mar 2018
    Lovely Riad! Very comfortable and lovely architecture! Massin was an excellent host and provided all the information and advise we needed to enjoy Marrakesh. He helped us plan the rest of our trip! Great hospitality and always available!
    Argentina, Female, 31-40
  • 10.0


    13 Jan 2018
    The best hostel I have ever stayed! Really close to Medina, the location is just perfect and peaceful! The owner was really nice and made our stay even more pleasant! Totally recommended!
    Bulgaria, All Female Group, 25-30
  • 9.7


    08 May 2018
    I had a great stay with Riad Massin. The hostel is calm and quiet and the staff is very helpful and friendly. The hostel is also centrally located next to the main bus and grand taxi station (Bab Doukala) and an easy walk to Gueliz as well as Jmaa El Fna. I would definitely stay here again!
    USA, Female, 25-30
  • 8.6


    25 Mar 2018
    The owner is really polite, the staff always try to help. The only thing is that beds are small and hard.
    Mexico, Female, 18-24
  • 8.6


    16 Feb 2018
    Really nice, quiet hostel. Close enough to the busy market streets but still feels relaxed.
    Canada, Male, 18-24
  • 6.9


    06 Apr 2019
    Place just to sleep, no hanging around
    Poland, Male, 18-24
  • 4.9


    25 Jul 2019
    The location is very close to the centre like 5 mins walk. The staff is helpful. But there is a broken door of our dorm so we cannot knock the door when we sleep. Also, there are many bed bugs itch me like crazy. I cannot sleep all night long. The bathroom is only on the ground floor. If you live in a dorm on the third floor, you have to go down the ground floor to use the toilet or take a shower.
    Hong Kong China, Female, 25-30
  • 4.9


    13 Sep 2018
    we only stayed one night here - arrived at riad massin and were taken to a different location as massin was being renovated. the hostel was practically empty, very quiet, no atmosphere. beds were not very comfortable. it seemed clean enough, and we did not have very much interaction with the staff but they seemed to be friendly. we had booked here because of the location, so because of the unexpected move we ended up finding an airbnb instead for our remaining three nights in Marrakech.
    Australia, Mixed Group, 18-24
  • 2.0


    16 Aug 2018
    When I arrived, I was told that the hostel was closed and I would be taken elsewhere. I was taken to a hostel in the main market which was annoying because I had picked Massin to be closer to the railway station. The hostel that they placed me at didn’t have A/C. When I explained why I was upset, the man didn’t care, he just shrugged and said he was ‘just staff’. The hostel had emailed me prior to my arrival and didn’t say it was closed, which would’ve given me a chance to rebook elsewhere.
    USA, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities