Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

if there is a reduction in numbers you will still have to pay for how many made the booking. No shows or cancellations are still charged within 2 weeks prior arrival.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, Business Trip, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

NO religious groups please.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

People come from far and wide to experience the authentic hustle and bustle of Fes. There is so much to experience here; from the allure of getting lost and exploring the Old Medina, to sharing travel stories while sipping a cup of traditional mint tea, to discovering the ancient history embedded within the sights of Morocco. It’s no wonder the city attracted over 11 million tourists in 2017. Our Riad is right in the center of it all and we are ready to make your stay in Fes the best one possible.

WELCOME TO RIAD VERUS! We are less than a 5 minute walk from the Batha Fountain and only a 10 minute walk from the famous Bab BouJeloud (Blue Gate). Located within the Medina Walls but a taxi can drop you off 3 mins from our front door.

/// Lonely Planet-recommended and the Winner of a Top Hostel in Africa 2012, 2013 & 2014 award and Winner of TripAdvisor Excellency 2017 and Highly rated on TripAdvisor ///

We speak English, French, Arabic, Spanish and Catalan.
Full complimentary BREAKFAST (healthy and organic) served to you starting from 9:30 AM.
SAFETY is our priority- lockers with padlocks, security cameras and a night watchman are here to help you feel at ease.
There is free OPTIC FIBRE WIFI throughout the whole property (stream netflix, call family or update your followers)
We also serve traditional moroccan tea, hot coffee and freshly squeezed orange juice all day long - FREE OF CHARGE.
We invite you to join us at our table for our occasional FAMILY dinners (free to our guests). Ask in advance when they are planned for.
Hot showers, Heaters/AC in all rooms, on-site laundry facilities.
Awesome rates with TAXES INCLUDED in the price.
We even have a 360-degree panoramic viewing terrace to soak up the atmosphere.
Daily maid service - this means clean sheets, towels, blankets provided on demand.
Need your BOARDING PASSES PRINTED to avoid the 50 Euro charge at the airport? We got you.
We organize birthday parties with cake (if it’s your birthday) but you must tell us in advance!

ACTIVITIES AVAILABLE IN FES:
Henna
Basic Arabic classes
Drum sessions
Cooking lessons with Mama Sadia
Hammam (Hot bath/Sauna/Spa trips )
Daily tours of Old Medina

ACTIVITIES AVAILABLE OUTSIDE OF FES:
Sahara Desert Tour (Fes- Merzouga - Marrakech)
Volubilis (Roman Ruins) /Meknes
Azrou (Monkey Mountain)
Chefchaouen (the Blue City)

THINGS TO NOTE:

Age restriction: we accept guest under 40 years old.
We accept Cash (Dirhams or Euros), Paypal with a 4% fee, Credit cards with a 5% fee (only if Noor is present and a minimum of 1500 DH), Transferwise, Revolut, Lloyds Banking, La Caixa and BBVA banking (to pay online and save on commissions). You must pay the conversion charges though.
You MUST call us or Whatsapp if you are arriving later than 5 PM as beds will not be held and you will still be charged. Please make sure your arrival time written is as close to the correct time as possible.
THE RIAD IS NOT RESPONSIBLE FOR YOUR PERSONAL BELONGINGS (such as money, phones, laptops, jewelry). We have a zero tolerance policy to stealing. You, as the guest, are responsible for keeping your money and valuables safe, there are lockers - so use them. Dorms are not locked as per the norm in Morocco, we operate a family run business and the emphasis is trust and honesty. Please respect this.
Please BRING EARPLUGS if you are a light sleeper as sound travels.
By law, Moroccans, Tunisians, Egyptians, Libyans, Saudis, Iranians, Iraqis and Algerians who are not married CANNOT share a room with the opposite sex (this includes all our dorm rooms) unless they are married and have proof of an original marriage certificate. If you are one of these nationalities, you must present a passport from another country to be allowed to stay, but we reserve the right of admission and you may be asked to leave so as not to be in trouble with the law.


Check us out on Instagram and Snapchat @riadverusfes to see what we are talking about.

Any further questions contact us at info@riadverus.com.

SO HAVE AN AWESOME TIME, MEET FRIENDS FROM AROUND THE WORLD, AND MAKE MEMORIES YOU’LL NEVER FORGET IN ONE OF MOROCCO’S GREATEST CITIES.

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.6

  • Staff 9.5

  • Atmosphere 9.6

  • Cleanliness 9.0

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    16 Jan 2019
    Relaxed staff, got free diner and breakfast. Both really tasty.
    Netherlands, Male, 18-24
  • 10.0

    Superb

    13 Jan 2019
    I spent an incredible stay here which I would definitely recommend. This place is tidy, clean and the staff are the friendliest. So many good local recommendations. They helped ME do everything from organizing tours, food and local advice. Take some of the other reviews with a grain of salt, you can’t please everyone in this world. This place was PERFECT!!!
    Poland, Male, 18-24
  • 6.6

    Good

    13 Jan 2019
    Some of the staff are great but the one who told us he was the manager seemed bored or even annoyed we were asking him questions. Also, most of the recommendations they give you are basic tourist things you could find out anywhere, don't expect local recommendations for food or things to see. Overall it's pretty clean but the showers drain super slowly which means you may go in to find you have to stand in the water of the last person who used it.
    USA, All Female Group, 25-30
  • 6.0

    Good

    13 Jan 2019
    The atmosphere of the hostel was very nice and relaxed and the location was very convenient and out of the chaotic main part of the Médina, making it easy to find on arrival. If you have an early flight in the morning book with a car company in advance as the hostel charged us 600MAD for a 20 minute taxi ride and collected the money from us, given that all other services were asking for 200MAD this made us question how much of that they were keeping themselves which was dissapointing.
    Australia, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Nightclub
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Accepted
  • Lockout
  • No Curfew
  • Taxes Included

Things to Note

YOU MUST CONTACT US BY EMAIL if you plan on arriving after 5pm on your reservation so that your bed is held.

Please note that by law Moroccans and Algerians who are not married cannot share a room with the opposite sex unless they are married and have proof of an original marriage certificate.

Age restriction: we accept guest under 40 years old.

We also cannot accept Moroccan, Tunisian or Algerians guests in dorms due to strict sharia law in Morocco. It is illegal under Sharia Law and punishments are high for breaking the law. we do not accept drugs on the property or bringing in your own alcohol or touting your own business, you will be asked to leave if you are breaking our rules or being disrespectful to our staff.

We do play some music in the Riad, in the foyer so we are not suitable if you want complete peace and quiet as noise carries, so bring ear plugs if you dont like sound.

There is a 5 % surcharge to pay your balance by credit card; the card machine will only be used if Noor is present and a minimum amount of 1500 Dhm.

You will likely be approached by faux guides who will tell you our Riad doesn't exist in order to take you to their uncle's riad where they will get a commission. Do not engage in the services of a FG as you will be taken on a money-grabbing tour of Fes with up to 50% mark-ups on anything you purchase. If you would like an Official Guide, the Riad has three who we work with who speak amazing English, Spanish and French and you will feel relaxed, hassle-free and you will have a fair tour with no hidden costs.


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