Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelling within less than 48 hrs before arrival date will result in the charge that equals the deposit amount, or amount of the first night (which is usually the amount of the deposit).

Additional Terms and Conditions

Food FULL BOARD available, as well as lunch packets for large groups (take out).

Additional Info:

No drunk, loud and rowdy groups.
30% deposit needed, email for more info or visit

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Riva Hostel Pula

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Dear guests:

We kindly ask that you check your e-mail after booking, as we will be reaching out with an inquiry for your arrival time. This is important, as we do not offer a 24-hour reception out of season (1.10 - 1.4) . Our afternoon receptionist is at the hostel until midnight (24:00).

*** Bookings after September 10 *** ALL check-ins are on an Appointment-only basis Please check your e-mail and kindly reply with an approximate time of arrival, or check-in will not be available at the time of your choosing. We cannot check anyone in after midnight, even in the event of transportation delays. Thank you for understanding.

Welcome to Riva Hostel, an extension of one of the top-rated hostels in Croatia!

Featuring 9 x Seaview rooms -- facing the Adriatic Sea and fishing boats, 20m away from your window!

Located in the heart of Pula's center and at the famous Pula waterfront (Riva), we are steps away from the historic Forum and Kandlerova Street, which boasts some of the most impressive Roman architecture in Croatia, as well as a variety of cafes, bars, and shops.

Pula's breathtaking Amphitheatre ('Arena') is a mere five-minute walk from Riva Hostel, and all of Pula's main attractions are within walking distance.

Tucked inside a quiet Austro-Hungarian courtyard building, our comfy space consists of many large and spacious sleeping rooms with sea views, a large rooftop terrace with lounge chairs and a bar - great meeting point for our guests!

In addition, we offer hi-speed WIFI throughout the property.

Each room in our hostel has tall ceilings, which makes sleeping with more people in the room comfortable!

Each room has its own A/C unit.

Some rooms have their own newly renovated bathrooms, with spacious shower stalls inside the room, while the rest of the hostel uses a common shower area.

In all, there are 15 toilets and 11 showers available at any time!

All kitchen appliances and utensils are available for cooking and preparing anything from simple meals to large-scale lunches and dinners for group bookings.

Our staff is energetic and highly dedicated to the needs of each and every guest! It is our firm belief that going this extra mile is what makes a hostel experience above average, and takes at least some of the stress out of traveling and spending time in a foreign country.

We want you to feel at home in our hostel.

We are all more than happy to share our experiences, recommend travel ideas, provide useful information, and help you clarify and plan the remainder of your travels.

English, Spanish, and Croatian/Bosnian/Serbian are spoken here. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.8

  • Location 9.7

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 8.6

  • Facilities 8.1

Latest Reviews

  • 10.0


    06 Aug 2019
    This friendly, sociable hostel is right next to the main touristic streets of Pula and about 20 mins from the bus station. The manager is very welcoming and helpful and she was always easy to approach. As a solo traveller, it was easy meet fellow hostelers. A free locker is provided and check out for me at 4am was a simple matter of leaving the keys on the table. One wonders if that pair of shoes under the bed have been there several weeks, but it certainly wasn't dirty.
    Wales, Male, 18-24
  • 10.0


    02 Aug 2019
    Very accommodating hostel. Our check in was delayed nearly 3 hours because of transportation delays into 01:00 in the morning and they still were able to meet us at the door and show us around, And they did all of this for us with little notice and only an email because I was unable to make international calls. Additionally they allowed us to have a tab for a few beers because we had not exchanged our money yet. They treat you like guests and not customers, great atmosphere for all ages.
    USA, All Male Group, 18-24
  • 9.7


    15 Aug 2019
    I will definitely come back, once is not enough. Special thanks to Romano ;)
    Morocco, Female, 25-30
  • 9.4


    03 Aug 2019
    Great location, friendly staff, amazing common area to meet new people and very clean!
    Netherlands, Couple, 18-24
  • 9.1


    16 Aug 2019
    Good location in Pula and very helpful staff! I had a late flight out the last day and I could leave my things during the day and take a shower before my flight. Other travelers were also very friendly! Highly recommend.
    USA, Male, 31-40
  • 8.0


    06 Aug 2019
    Location is great and staff is very nice. We were in a 6-bed-dorm and there 7 beds in it. The showerdoor was broken, so there was always water floting out when showering. So after 7 people showering, the floor was totally wet. Although we told the staff at the first day, that the showerdoor would need some fixing, nothing was changed. They just gave us towels to put on the floor. The rest of the hostel was very clean and the terrasse is amazing :)
    Austria, Female, 25-30
  • 7.7

    Very Good

    13 Aug 2019
    AC did not really work in rooms. wifi was spotty. beds not comfortable and creaky. but, good location and for the most part clean.
    USA, Female, 18-24
  • 6.6


    06 Aug 2019
    The staff who worked in the evening was wonderful. They could stand to make some improvements. Lots of broken stuff around the hostel. But met many very nice people.
    USA, Male, 31-40
  • 6.3


    12 Aug 2019
    They have stovetops that work with gas. The gas finished. They didnt fix it for 2 whole days, even though staff was informed. They said someone will come and fix it but no one did. There was only 1 electronic stovetop. So imagine all the hostel guests trying to make dinner when there is only 1 to use. I had to wait 2 hours until I was able to make dinner. Shower doors were also broken. Weren't fixed during the whole 4 days I was there. Drain was clogged. Wouldnt go again, problems werent fixed.
    Finland, Female, 18-24
  • 6.0


    16 Aug 2019
    Major issues were with unavailability of reception staff and general clutter, garbage and construction items. Entering the hostel there is large and small clutter, garbage and junk everywhere. We saw 4 or 6 people wait for 3-6 hours for reception to be there (during normal hours) and bar is often not available as it's run by reception staff. Our dorm was booked as a 4 bed dorm but they put a jankey mobile bed in the room to make it a 5 bed despite other dorms not being full. Tips: pub crawl!
    USA, Couple, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • ATM
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi