Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
• All payment paid are non-refundable and non-transferrable.
• In case of cancellation to the cancelled date or no-shows, the payment is not refundable.
• Roof Talk Theme Hostel will not make exceptions to the cancellation policy due to guests’ personal circumstances or force majeure. Personal circumstances include illness, changes in travel plans, travel delays, and any other reasons related to the guests’ personal circumstances which results in them not being able to fulfill the booking with Roof Talk Theme Hostel, with the exception of serious illness, serious injury or the death of the guest. Force majeure includes war, strikes, natural catastrophes and any other events considered ‘acts of God.’
Additional Terms and Conditions
There is a RM50 & security deposit per person payable in cash upon check-in. It is refundable upon an incident-free check-out.
Our receptions are from 8.30 am to 9.30 pm. However, if you are arriving after 6 pm, please inform us during your booking. We will email you late check-in instructions for you to enter the hostel. It is important that you call ahead to ensure that there is someone to check you in when you arrive. Please give us a call before you make your way to our hostels. Please keep us updated on any changes to your schedule or arrival timings.
• Guest failure to arrive on the stated arrival time without notifying your booking will be cancelled after 3 hours. We will keep the room/bed for you for 3 hours from the stated time of arrival. After which, it will be released to other guests. All deposit or booking fees is not refundable
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Our hostel features 4 types of cabin design: Navigator Room, Sailor Room, Fisherman Room and Captain Room.
We provide Single Room, Twin Room, Queen Room, quad Room, Dorm with share bathroom facilities.
Free Coffee / Tea, Free WiFi, Hair Dryer, Water dispenser, Comfy Private rooms and Dorm with personal locker, 8 inch Spring Mattresses with comforters, Air-Conditioning in every room, Personal Socket, Super Clean Facilities, Rain-Head Showers, Cotton Linen, Towels, Quality Toiletries (shampoo, shower gel), interactive Common Areas and the Friendliest Staff.
Our price inclusive of linen, the use of lockers and towers. Best value guarantee hostel on Town.
We believe in ''human connection creating warmth'', a cool common area provides opportunity for all our guests to interact with each other. This lounge area is fully equipped with WiFi, TV, beanbag, reading corner for in-house guests only.
*Check In time from 2pm-5pm daily, if you wish to check in after 5pm, please inform us by email ahead to get code access for you to enter our hostel when crew is not around.
*All transactions in hostel are in CASH term only as we do not have facilities to handle payments in credit cards. View House Rules
- Free Internet Access
- Free Parking
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- Breakfast Not Included
- Common Room
- Hair Dryers
- Hot Showers
- Key Card Access
- Security Lockers
- 24 Hour Security
- Internet Access
- Luggage Storage
- Tea & Coffee Making Facilities
- Board Games
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