Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Roof Top Guest House and Hostel Melaka

Book more than 2 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

This guest house and backpacker's hostel (not hotel) offers accommodation in comfortable triple, twin, double or dorm rooms with air condition and common shower rooms. Towels, Coffee/tea and drinking water are provided. There are common sitting and dining areas.

The Roof Top is a relaxing spot after a long day of exploring the city.

- Do not accommodate group booking of more than 2 rooms/ 4 persons. We would reject/ auto-cancel the 'entire' group booking if reservation of above 4 persons is made individually (to make a larger group) or under one person's name without any compensation whatsoever.
- This is a Malaysian home and we do not wear any footwear in the house - even if it is for indoors or 'clean'. Please do not make a reservation if there is a need to wear footwear in the house (Shower room slippers are provided)
- Not recommended for guests not used to hostels.
- Do not accommodate children below 6 years
- Check-in time : 2.00pm; check-out time :11.00pm. Guest house opens at 9 am onwards for early arrivals to leave their bags.
- Rooms held till 6.00pm unless otherwise advised. After 6 pm, rooms held for 1 hour after advised arrival time until closing at 10 pm.
- Showers and toilet are not combined in the same room. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 8.0

  • Location 6.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    04 Jun 2019
    Our stay at the Roof Top Guest House was excellent. We checked in a bit late due to delays with our bus, but the staff did not have any problems. They gave us a map to use to explore the sites and it made our planning and everything easy. The guest house is located in the middle of all the places of interest. Shahin was an amazing host, giving us tips and even sharing his festival food with us. We’re sure to return to Roof Top if we travel back to Malacca.
    India, Mixed Group, 31-40
  • 9.4


    28 Nov 2018
    This hostel is amazing! The location is perfect. Literally close to everything. The rooftop is a great place to just hangout and relax. Rooms are nice and clean. And the staff is the best! One of us got sick while staying there and they were so helpful and understanding! Would recommend this place to everyone :)
    Germany, All Female Group, 18-24
  • 8.9


    09 Aug 2019
    Good hostel, only stayed 1 night as my first hostel was full. Only complaint is that new mattresses would be nice. Could tell my one was old!
    England, Female, 18-24
  • 8.0


    19 May 2019
    The room is clean. Just 5 mins walking distance to Jonker Street Night Market. The towels provided has an odor. The property have to improve the maintenance especially the floor tiles in the kitchen area & the faucet of the second floor basin at the common area need to repair. The cleanliness of the common bathroom have to improve as well. Overall is okay.
    Malaysia, Couple, 25-30
  • 7.7

    Very Good

    19 Oct 2019
    The hostel was in a great location, the owner had a pet bird in a small cage while I thought was cruel- beds needed fixing though
    England, Male, 31-40
  • 7.7

    Very Good

    16 Mar 2019
    Pretty good hostel in a decent area, but nothing remarkable. Sometimes the staff were not around to help me. Also the bathrooms were really small and cramped so hard to take a shower. Overall not a bad experience, worth the money for sure. There were very few guests so it was really quiet and not so exciting at the time I was there.
    Canada, Male, 25-30
  • 7.7

    Very Good

    16 Mar 2019
    Stayed for two nights. Location is perfect- 2 min away from the night market and the cafes by the river. Staff was friendly and helpful. Facilities were basic but value for money.
    Greece, Female, 25-30
  • 7.1

    Very Good

    12 Jul 2019
    The fellow who checked us in was lovely. I wasn't ready for the shower lizard, but he was harmless and ate a fly. Location is fabulous, kitchen was not amazing.
    England, Male, 18-24
  • 7.1

    Very Good

    28 Dec 2018
    Clean hostel but the beds are terrible(loud which each movement, „blankets“ are super small and I had to use my scarf, the mattress is hard. Therefore, I had a bad sleep. Staff is super nice, location is great but the hostel is not social.
    Germany, Female, 25-30
  • 4.3


    19 Jul 2019
    WE DO NOT RECOMMEND THIS HOSTEL AT ALL! We arrived at midnight to find the front door locked with no front desk workers. We knocked on the door until someone answered and rudely shut the door in front of our faces after we tried to show the booking confirmation. We were shocked. The hostel description never mentioned anything about turning away customers at midnight. Thankfully there was one hotel down the street where we were able to book a night. WE DO NOT RECOMMEND THIS HOSTEL AT ALL!
    USA, Female, 18-24
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Bicycle Hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2014

    1st, Country Winners Malaysia

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