Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Roommates Penang

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Housed in a pre-war 2-storey “Straits Settlement” style shop house. It is strategically located inside the Inner Core of UNESCO Heritage Site and is within walking distance to all the touristic attractions and Penang famous Street Food .

It has a carved timber solid door, gable end, air vents and a air-well(Chinese influence) . A five foot-way for pedestrians to walk, away from the hot tropical climate and to shelter if it rains. A typical Chinese house will have an altar at the entrance on the right hand corner for the burning of incense and offerings during festive season.

For more information go to or
The place has been renovated and converted into a hostel with 8-bed mixed dorm, 4-bed male or female dorm to cater to budget travelers and back packers at affordable price. The high ceiling, wooden floors , air-well are being retained in compliance with the Georgetown Heritage guidelines. But some of the old system like bucket and squatting toilets have been replaced with modern toilets and the place always kept clean and tidy . It is now equipped with air-conditioners in all the rooms, comfortable beds with curtains for privacy, hot/cold showers. Towels and blankets are included at no extra charge, steel security lockers are available. Free, fast and reliable wifi and internet services. Breakfast with free flow of coffee/tea. NO other Hidden cost . No curfew.

Opposite is “PIT STOP” café serving all day continental and western breakfast , pasta, sandwiches, etc. Two doors away is Penang famous “teh tarik” or “pull tea” stall. 100 meters( 2 minutes walk) to the right along the main Chulia Street you can savor Penang Street Food “Food Paradise of Asia” – curry laksa, wonton mee, satay, char koay teow, sar hor fun, lok lok, lorbak and many more. Check them out .

Come, stay, experience and feel the rich diverse culture of Georgetown, Penang at Roommates where the Malays, Chinese and Indian live harmoniously together. Make this a life time unforgettable experience.


There is a no refund policy for rooms that are paid and booked for.

We will reserve the beds for you and keep it until 6pm (the latest), if you book without any payments.

Our guesthouse is not suitable for young children and elderly guests.

Drug trafficking is a very serious offence in Malaysia.'

When travelling by public buses make sure you have some loose change.

Tax on arrival: MYR 2.00 Per bed Per Night View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    05 Feb 2018
    cosy place to stay, staff were great.
    England, Male, 25-30
  • 9.7


    10 Apr 2018
    2nd time here we love staying here - it's s good location, lockers, hot shower, curtains on beds and friendly staff
    England, Mixed Group, 18-24
  • 9.4


    12 Feb 2018
    Quiet but has a nice atmosphere. Perfect location as all of George Town is basically walking distance. Great facilities and really helpful staff
    Wales, Female, 18-24
  • 8.9


    13 Feb 2018
    Really cool place to stay ended up extending my time as I liked it and in such a beautiful Georgen property too. Was a lil annoying they increased the price during our stay and called it a 'special promotion' which was quite amusing.
    England, Male, 25-30
  • 8.6


    15 Jun 2018
    Good hostel, the room had a slightly funky smell and the shower is downstairs past reception, but apart from that can’t fault it. Quiet comfortable and a good location
    England, Female, 18-24
  • 8.0


    15 Mar 2018
    Location was great, lots of hawker stalls at night so there are many choices for dinner. Staff are very nice. Free simple breakfast provided. Showers are on the bottom floor and there are only two. There is a toilet upstairs. My only complaint would be the smell in one of the rooms. The fan that is turned on also makes a lot of noise so it was kind of hard to sleep since I'm a bit of a light sleeper. There is a 7-Eleven close by.
    Canada, Female, 18-24
  • 6.9


    17 May 2018
    Great location. There were bloodstains on the sheets. Also, they don't appear to wash the blankets so there was some mystery "stuff" crusted on the blanket. Truly disgusting.
    USA, Male, 25-30
  • 6.0


    02 Mar 2018
    The room was so hot, the air con didn't work well. Only 2 people in an 8 bed dorm and I couldn't sleep it was too. Excellent location, but no lock on the door and no atmosphere.
    England, Male, 25-30
  • 5.4


    26 Apr 2018
    nice staff and good central location to everything but unfortunately they insisted we take our shoes off on entrance and they all got stolen ! the dorm smelt very bad, which made us not want to spend time in there at all, and we even found ourselves trying to kill time elsewhere just so we didn’t have to go back 😂
    England, Female, 18-24
  • 5.1


    15 Jun 2018
    Good priced and the location is great but we had a torrid time at this hostel. The dorm smelt terrible, like durian and the air conditioning broke and leaked all over my bed, it was like a Sauna. We complained at reception and ended up sleeping in the entranceway as the night guard wouldn't let either of us use 'his' lounger. I asked for a discount on the bed but the manager was v.rude and told us to pay full price or leave, even though we asked to wait to hear back from senior mgmt. BEWARE.
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games