Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In our communication when dealing with a potential cancellation of reservations we try to solve each reservation with hospitability, good business relations and in accordance with flexibility allowed by our operational costs and receipts. This is why each cancellation is treated separately. In the case of a cancellation of the reservation up to 14 days before arrival the payment will not be returned; the guest is, however, encouraged to use this amount for a similar or the same services in the following 2 months from the day of the cancellation. As long as the reservation is not cancelled by the guest, the full advance will be charged without the possibility of transferring it to another reservation.

Additional Terms and Conditions

The reservation is confirmed immediately after the 50% advance is paid, the entire price is to be paid 15 days before arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rooms Queens of Hearts

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description


You can stop searching now! Brand new building! Run by friendly local experts with an international team. Queen of hearts Is our third hostel in a Row. 90+ beds between them. Large combined common area. Welcoming & fun! Restaurant Discounts, outdoor activities, Pub Crawls, Local Secrets!

Our hostel is located in old city center and it is 150m from Bled main bus station. Nearby you will also find supermarket (10m), pub, restaurants (20m), pastry shop (70m), lake(250m) and castle (5min walk).

We completely renovated Queen of Hearts in July 2015. We designed it not only to be a great hostel in its own right, but also to complete our trilogy. Sandwiched between our two sister Hostels “Castle Hostel” and “Ace of Spades”, QOH is designed to create linking shared common area with Ace of spades. That means there is heaps of people to meet! Inside, You will find all you need. Kitchen, Shared Bathrooms, Lockers, all Brand New! View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    19 Sep 2021
    Great hostel, perfect for solo travellers, amazing location just a couple minutes walk from the bus stop. The staff and owner are very friendly and helpful, can give you loads of advice about the area, activities, where to go and foods to try. The common area is great for meeting people, there were lots of people around during my stay and there’s a good kitchen to cook your dinner or make some lunch. Highly recommended, will of course stay again next time I’m in Lake Bled :)
    England, Male, 25-30
  • 10.0


    24 Sep 2019
    This is a great little hostel - but make sure you check your emails. You actually need to go to castle hostel, not queen of hearts as it’s empty. I didn’t realise for a while as I didn’t have access to my emails! You will be given a code to get in. Really friendly staff and a good atmosphere.
    England, Female, 18-24
  • 9.7


    21 Sep 2019
    Awesome little place in Bled with a great location!
    USA, Male, 18-24
  • 9.1


    12 Sep 2019
    Good location and very clean hostel. Great place to stay and to do sport around lake bled.
    Belgium, Male, 18-24
  • 8.9


    29 Aug 2019
    Good: location, staff, atmosphere, shower size, room size for 4 ppl, late check out. Bad: very noisy at night, super hot in the rooms (no A/C), squeaky beds, front door always open because of heat issue and rooms rarely locked by other guests.
    Canada, Couple, 18-24
  • 8.6


    26 Sep 2019
    Staff were friendly. Rooms were very good. Great facilities and brilliant location. Would definitely stay here again
    England, Couple, 18-24
  • 8.6


    21 Aug 2019
    Nice rooms, though would prefer a bit more privacy with curtains as I was staring at the person at the opposite end of the bed. Lockers provided. Bathrooms are really clean. Excellent location. It is also part of the ace of spades and the castle hostel so you can use all their facilities too. The lady who checked me in was very helpful and very friendly, I felt like some of the volunteers could have been a bit more friendly. Kitchen was well equipped bit not much of a common area if it rains
    England, Female, 31-40
  • 8.3


    05 Oct 2019
    Good hostel. A bit hard to find because there's no name on the property.
    Australia, Female, 41+
  • 7.7

    Very Good

    16 Sep 2019
    Great location 2 min walk from lake Bled. chalet style accommodation, nothing fancy just basic but clean. Rooms were small and beds were creaky. Only 1 shower for everyone so not big enough however there were 3 toilets. Hot water ran out often. kitchen was clean but too small there was only one hob and no oven. Room was warm even in September so I can imagine it would be boiling in summer. Friendly staff. No laundry facilities but there was a laundrette 1 min away for €4 wash and €1 dry
    England, Couple, 18-24
  • 7.4

    Very Good

    21 Aug 2019
    The location was really close to the lake which was we appreciated. The staff were friendly and helpful. However the beds are too small for anyone over mid 5ft so my 6ft 2 partner didn’t sleep well at all. Atmosphere just wasn’t what we’d been used to in previous hostels - something lacking.
    England, Mixed Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi