Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or No-show, there will a 1night charges

Additional Terms and Conditions

A 50% Security Deposit is required upon booking confirmation. Payment can be made by Bank-In to our company bank account as below:

Bank : May Bank
Account Name : Rope Walker Sdn Bhd
Account No : 557054616204

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When your group is more than 10 person. Our company entitle you an extra of 5% discount from the rates shown. Do not hesitate to contact us for more information.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rope Walk Guest House

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Rope Walk Guest House is a heritage pre-war mansion located in the middle of Georgetown. 5~10mins walking distance to all UNESCO sites, street arts, cafes, food courts, night market, main bus terminal to/from airport as well as the Ferry terminal to/from Langkawi and Butterworth.

The building was re-renovated in May '17 to enhance the facilities such as additional common toilet and bathrooms, laundry place, common seating area and moon lit air-wells. Much effort has been made to green the property with plants.

With the extension of our dormitorio and cafe, we truly hope that the concept will add value to the services our travelers are paying for. A small selected crew will assist and make your stay with us as homely and lengthy as possible. Our doors are open to any adventurous and hip traveler seeking a pleasant stay in Georgetown, Penang. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.0

  • Location 9.6

  • Staff 9.5

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.6

Latest Reviews

  • 10.0


    09 Jul 2019
    This hostel is amazing, it definitely deserves a higher rating than it has. Everything was very clean, the staff were very friendly and the beds are super comfortable. The best hostel I've stayed in, in Malaysia and the best nights sleep too!
    England, Female, 18-24
  • 9.7


    03 Jul 2019
    Great location, right near main bus station to get around (to the national park) lovely staff and free ice cold water refills. Beds were comfy even though I felt very high up in top bunk it was a good stay. Defo get the muesli from the cafe for breakfast!!!
    England, Couple, 18-24
  • 9.7


    28 Jun 2019
    Beautiful hostel with really good facilities. Such a convenient location, right between the bus station and the bar street. The staff here are honestly amazing and will go out of their way constantly like giving you suggestions of where to go and making sure you always have a glass of cold water. Ac was perfect and towels, shower gel included a very well organised hostel!
    England, Female, 18-24
  • 9.4


    04 Jul 2019
    Situated a bit further from Lebuh Chulia but still walking distance, the hostel is very comfy, provides a small locker to keep your valuables, staffs were attentive (the minute you plop yourself down at the lobby, they bring you water immediately). Atmosphere is more laidback and chill; definitely not a party hostel but you can still talk to others. Decorations - nice, ambience - great, staff - friendly. All in all, highly recommended
    Malaysia, Female, 31-40
  • 9.4


    01 Jul 2019
    Amazing hostel. Staff, atmosphere, location, security, everything was near perfect. Don't have anything to complain about, very strongly recommend staying here.
    Sweden, Male, 18-24
  • 9.4


    25 Jun 2019
    Would recommend this place to anyone! Amazing staff and brilliant location. Very very clean!
    England, All Female Group, 18-24
  • 8.6


    10 Jul 2019
    This place packed a lot into a small space. Very narrow hostel means the common area was just a walk through, but still easy to meet and talk with others. I loved the art work on the walls which is very fitting for the George Town vibe. Some improvements would make this place great: quieter beds, privacy curtains in dorm rooms, lockers inside dorm rooms, and free coffee and tea (on offer at most other hostels). The staff were new but still had good information and were very willing to help!
    USA, Male, 31-40
  • 8.6


    04 Jul 2019
    The staff were really friendly and helpful. In a perfect location. Overall just had a really good stay here and met lots of lovely people.
    England, Female, 18-24
  • 8.0


    07 Jul 2019
    Very helpful staff and nice rooms, lockers are a bit small but good enough for valuables, big rooms are comfortable and facilities are clean, location is great if your looking to visit the street art hotspots and want to try out some good food
    England, Male, 18-24
  • 2.0


    20 Jun 2019
    They are very Racism they don’t want me because I’m Arabic!!
    Saudi Arabia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Hair Dryers
  • Hot Showers
  • Parking
  • Reading Light
  • Security Lockers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Cafe
  • Board Games