Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or No-show, there will a 1night charges

Additional Terms and Conditions

A 50% Security Deposit is required upon booking confirmation. Payment can be made by Bank-In to our company bank account as below:

Bank : May Bank
Account Name : Rope Walker Sdn Bhd
Account No : 557054616204

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When your group is more than 10 person. Our company entitle you an extra of 5% discount from the rates shown. Do not hesitate to contact us for more information.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rope Walk Guest House

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Rope Walk Guest House is a heritage pre-war mansion located in the middle of Georgetown. 5~10mins walking distance to all UNESCO sites, street arts, cafes, food courts, night market, main bus terminal to/from airport as well as the Ferry terminal to/from Langkawi and Butterworth.

The building was re-renovated in May '17 to enhance the facilities such as additional common toilet and bathrooms, laundry place, common seating area and moon lit air-wells. Much effort has been made to green the property with plants.

With the extension of our dormitorio and cafe, we truly hope that the concept will add value to the services our travelers are paying for. A small selected crew will assist and make your stay with us as homely and lengthy as possible. Our doors are open to any adventurous and hip traveler seeking a pleasant stay in Georgetown, Penang. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.7

  • Location 9.5

  • Staff 9.0

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.4

Latest Reviews

  • 10.0


    07 Nov 2019
    Staff were super nice to wait up for us till 1am for check-in! Beds are comfy, it's super well placed in Georgetown, and the facilities are nice. Pretty stylish space too! Would highly recommend to budget travellers and regular travellers alike.
    France, Mixed Group, 18-24
  • 10.0


    01 Nov 2019
    Great hospitality & great location with a cafe at the ground floor with clean environment & rooms . Highly recommended !
    Malaysia, Male, 31-40
  • 9.7


    05 Oct 2019
    Such a fantastic place to stay in Georgetown, close to pretty much everything. The hostel offer you everything you need and gives out great help for further travel plans and also what to see and do and eat in the area. There was also a great relaxed vibe. Only two criticisms, air con didn’t seem to be that effective and locker size was pretty small, minor grumbles though really on an all round fantastic place.
    England, Male, 18-24
  • 9.4


    10 Nov 2019
    They provide you with towels, the AC is strong and working, the showers are hot - can't complain. Staff is very nice and the hostel is in walking distance to Komtar, a bus terminal from where you can take busses to everywhere. There are also restaurants etc in walking distance. Staff is very nice
    Germany, Female, 18-24
  • 9.4


    08 Oct 2019
    Front desk lady was so lovely and welcoming. She showed us around throughly, gave us advice and sorted out our onward transport. The hostel is nice and clean, superb location. Made great friends in there.
    England, Couple, 18-24
  • 9.1


    21 Oct 2019
    Great hostel, only improvement would have been curtains on the beds.
    Australia, Female, 25-30
  • 8.6


    17 Oct 2019
    Clean comfortable and super friendly staff. Breakfast not included, that is the only bad side.
    Spain, All Female Group, 25-30
  • 8.6


    13 Oct 2019
    Cute little hostel. Walking distance from everything. Free drink refill. Free snack biscuits. Staff were so helpful and friendly. Rooms were ok, out roomed smelt bad. We told the staff and they tried sorting it out the next day (the smell was possibly from a guest). Wifi a bit crap at times but it still worked. Sofa area was nice.
    England, Female, 31-40
  • 8.0


    15 Nov 2019
    Overall this hostel was fine. The staff were very friendly and the rooms had good air conditioning. The location is great...walking distance from a mall, little India, and a ton of cafes, shops, and restaurants. There wasn’t much of an atmosphere though, so if you’re traveling alone, it might not be the best place for you.
    Canada, Female, 18-24
  • 6.9


    11 Nov 2019
    Well informed staff about the town. Nearby points of interest by local transportation. Big downside, I forgot my Oakley sunglasses early morning while leaving for the airport, as soon as i realized i wrote and email to the staff and I never got a feedback about it. I had mentioned that I would pay for the shipping fees related. Really disappointed...
    Canada, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Hair Dryers
  • Hot Showers
  • Parking
  • Reading Light
  • Security Lockers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Cafe
  • Board Games