Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or No-show, there will a 1night charges

Additional Terms and Conditions

A 50% Security Deposit is required upon booking confirmation. Payment can be made by Bank-In to our company bank account as below:

Bank : May Bank
Account Name : Rope Walker Sdn Bhd
Account No : 557054616204

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When your group is more than 10 person. Our company entitle you an extra of 5% discount from the rates shown. Do not hesitate to contact us for more information.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rope Walk Guest House

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Rope Walk Guest House is a heritage pre-war mansion located in the middle of Georgetown. 5~10mins walking distance to all UNESCO sites, street arts, cafes, food courts, night market, main bus terminal to/from airport as well as the Ferry terminal to/from Langkawi and Butterworth.

The building was re-renovated in May '17 to enhance the facilities such as additional common toilet and bathrooms, laundry place, common seating area and moon lit air-wells. Much effort has been made to green the property with plants.

With the extension of our dormitorio and cafe, we truly hope that the concept will add value to the services our travelers are paying for. A small selected crew will assist and make your stay with us as homely and lengthy as possible. Our doors are open to any adventurous and hip traveler seeking a pleasant stay in Georgetown, Penang. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.4

  • Location 9.5

  • Staff 9.2

  • Atmosphere 8.6

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    08 Mar 2020
    Great hostel, super clean and central to sites such as the temples and street art hidden around George town. Really helpful staff who could tell me how and where to go to see what I wanted to throughout my stay. Would 100% stay again!
    England, Female, 25-30
  • 10.0


    05 Mar 2020
    Really nice hostel. Excellent atmosphere, met lots of other travelers. Nice decor, good food in the cafe, helpful friendly staff, free filtered water and lockers. Location was great, right in between 2 of the main streets in George Town and near loads of nightlife. Can walk to most of the main areas of George Town including love street (the main nightlife area).
    England, Female, 18-24
  • 9.7


    06 Mar 2020
    Really nice hostel, staff were great, location was good and met some nice people. Would stay again!
    England, Male, 25-30
  • 9.4


    14 Feb 2020
    The location is perfect, right in the middle of the town, can walk everywhere. The staff were very friendly and helpful, made me feel welcome everytime I enter the hostel, nice vibe in the female dorm and big clean private bathroom for female dorm. Would absolutely recommend it!
    Switzerland, Female, 18-24
  • 9.1


    29 Feb 2020
    The dorms were a good size and clean. A mirror would be helpful and some hooks. Staff were excellent; friendly and the receptionist was super helpful for transport around the island and moving onto next destination. Also gave me the great dinner recommendation of Kimberley Street Market. Bathrooms are clean but a bit of a rough and ready set up. Place was very busy when I was there so very easy to meet ppl. Free water is a massive plus.
    Ireland, Female, 25-30
  • 8.9


    05 Mar 2020
    Nice cozy hostel in a very convenient location. Loved the common area.
    Spain, Male, 31-40
  • 8.9


    18 Feb 2020
    Staff were friendly and helpful. Vibe was nice and cozy. Garden outside is nice to see when in the city. Good location.
    Canada, All Female Group, 31-40
  • 8.6


    25 Feb 2020
    Booked 1 night, but kept extending because of the owner going out of her way to make sure I had a great stay. Without additional charge and without me asking for it first, she offered to move me to a private room because of a big group in my dorm keeping me up at night. Helped me with recommendations and booked my bus to my next destination. Thanks!! Atmosphere was not good, but probably because most of the visitors was from the same big group. Probably much better any other day!! Security great
    Norway, Female, 25-30
  • 6.9


    11 Mar 2020
    The location is good. Positives: nice cafe across the road that is part of the hostel. Free water. The showers are hot. Staff are helpful. I don’t think the pictures are an accurate representation of the hostel, though. The bathrooms were really dirty (dust on top of the toilets and nothing was cleaned regularly) and some of the dorms literally have no natural light coming in. It made it feel prison-like and is a bit of a shame because the common areas are decent. I wouldn’t stay again.
    British Virgin Islands, Female, 25-30
  • 6.6


    10 Mar 2020
    The receptionist was really, really unfriendly and unpolite!
    Germany, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Hair Dryers
  • Hot Showers
  • Parking
  • Reading Light
  • Security Lockers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Cafe
  • Board Games