Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or No-show, there will a 1night charges

Additional Terms and Conditions

A 50% Security Deposit is required upon booking confirmation. Payment can be made by Bank-In to our company bank account as below:

Bank : May Bank
Account Name : Rope Walker Sdn Bhd
Account No : 557054616204

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When your group is more than 10 person. Our company entitle you an extra of 5% discount from the rates shown. Do not hesitate to contact us for more information.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rope Walk Guest House

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

***check-in Time From 2 Pm To 9 Pm Daily Only***

Rope Walk Guest House is a heritage pre-war mansion located in the middle of Georgetown. 5~10mins walking distance to all UNESCO sites, street arts, cafes, food courts, night market, main bus terminal to/from airport as well as the Ferry terminal to/from Langkawi and Butterworth.

The building was re-renovated in May '17 to enhance the facilities such as additional common toilet and bathrooms, laundry place, common seating area and moon lit air-wells. Much effort has been made to green the property with plants.

With the extension of our dormitorio and cafe, we truly hope that the concept will add value to the services our travelers are paying for. A small selected crew will assist and make your stay with us as homely and lengthy as possible. Our doors are open to any adventurous and hip traveler seeking a pleasant stay in Georgetown, Penang. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.9

  • Location 9.3

  • Staff 9.3

  • Atmosphere 8.4

  • Cleanliness 8.0

  • Facilities 7.9

Latest Reviews

  • 10.0


    13 May 2022
    Absolutely fantastic hostel! Extremely helpful owners that created a really friendly and chilled atmosphere, an overall really enjoyable stay! Will hopefully be back in the future!
    England, Male, 18-24
  • 9.7


    15 May 2022
    Host was really nice and welcoming and full of help, nice place, clean and great location to museums and nightlife would recommend.
    England, Male, 31-40
  • 9.4


    28 May 2022
    Very nice hostel, in a great location- not far from Georgetown street art and love lane (bars). Beds were really comfy. Nice showers and bathrooms. Owner very friendly and funny. Would recommend!
    England, Female, 25-30
  • 9.1


    28 May 2022
    Solid place right downtown, nearby to popular night food markets and a mall. Bedrooms were freezing at night (a plus for me)
    Canada, Male, 18-24
  • 9.1


    18 May 2022
    I stayed here one week. It is close to the buses, shopping, street food, street art, local history and there is a good late night scene. The building is protected by UNESCO, so there are not many windows, and it can get humid and stuffy. If that is an issue for you, book a private room, instead of a dorm. Also, the bathrooms do not have good ventilation, and one of the guests decided to smoke in the bathroom. Besides these things, the hostel was friendly and I met many people!!
    USA, Female, 25-30
  • 8.9


    14 Jun 2022
    Ideal place to stay if looking for a basic bed for the night and to meet people whilst travelling
    England, Female, 25-30
  • 8.6


    02 Jun 2022
    100% would recommend this hostel! The staff were lovely and very helpful. As others have said the bathroom kind of smells but it’s good enough, and the beds are okay. Good location - would stay here again.
    England, Female, 18-24
  • 6.9


    11 Mar 2020
    The location is good. Positives: nice cafe across the road that is part of the hostel. Free water. The showers are hot. Staff are helpful. I don’t think the pictures are an accurate representation of the hostel, though. The bathrooms were really dirty (dust on top of the toilets and nothing was cleaned regularly) and some of the dorms literally have no natural light coming in. It made it feel prison-like and is a bit of a shame because the common areas are decent. I wouldn’t stay again.
    British Virgin Islands, Female, 25-30
  • 6.6


    10 Mar 2020
    The receptionist was really, really unfriendly and unpolite!
    Germany, Female, 18-24
  • 4.0


    06 Jun 2022
    The hostel needs care and love, the walls were filthy and paint was cracked. The toilets also felt unclean. I could hear people talk and walk when trying to sleep. I also struggled to lock my door so when people in the room over mine moved I thought my door was opening. I booked for 2 nights at 108RM per night and I left after one. If they want to charge that money for a place like that then they need to look after the building itself bc there is far nicer hostels in Penang for 3rd of price
    Ireland, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Hair Dryers
  • Hot Showers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
Food & Drink
  • Cafe
  • Board Games