Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Confirmation for group bookings will only be confirmed when we have received a 50% non-refundable deposit. On payment of cash or confirmation of the monies being in our bank account, will confirmation of the booking be sent to you in writing?
Final payment to be done a week before arrival, Group/Term Discounts are only valid if Full payment is made before arrival. Unless organized otherwise in writing.
All monies paid on or before arrival are non-refundable. (Credit Cards have an extra 5% surcharge) International payments have a R100 Currency Charge and a confirmation delay. NB! We do not accept Cheques.

Additional Terms and Conditions

We have a strict policy with regards groups that they pay before arrival
If you choose to pay on arrival, we can’t guarantee your booking
If another group books and pays before you they will get preference
We will (try) in-form you before that there is another Group Enquiry, to give you the opportunity to pay before them but we don’t guarantee this.
We in-force this because groups take up a large space in our establishment, due to this we have to turn away other potential bookings.
If the group does not arrive we loose the other booking

The choice is up to you if you want to take the chance of doing payment on arrival
This is Due to the size of the Group and/or the amount of time you are coming to stay for, we have to be very specific about payment. On acceptance of your booking we remove your places from our allocations on all booking sites across the world, resulting in us turning away other potential customers. This is why we insist on a Deposit and full payment asap and the full amount 7 days before arrival, if for any reason we allow you to make final payment on arrival you would be liable for the Room, Dates and numbers of the booking you Confirmed for in the original booking.

Additional Info:

We are able to take Groups up to 200 plus people, Group Discounts are available, these are only valid if Full payment is made before arrival. The payment time can only be changed if this has been agreed to in writing with management.
Discounts offered are dependent on the time of year, the size of the Group and/or the Duration of the Stay, if any of these changes then the Discount will need to be adjusted accordingly and re-calculated. Due to the complexity of large group bookings, Discounts needs to be negotiated with us directly.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
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Property Description

Rosebank Backpackers is situated within walking distance of the Rosebank Gautrain train Station that links to Sandton City and OR Tambo Airport.
This is the ultimate area to stay in for all people coming to Johannesburg, this is if you want to have an experience that reflects the cosmopolitan, multicultural ethos of Johannesburg.
It offers you the opportunity of visiting normal and alternative shopping complexes that host a myriad of different kinds of entertainment this includes the famous Rosebank Craft market open on weekends and open daily the Tourist Center, African Curio Market, the art Nevoux Theatre, Cinemas, Art & Culture Galleries.

Rosebank Backpacker is our latest creation to become Part of The Lodge & Backpacker Johannesburg Group.

We have had the pleasure of servicing our travelers for more than 9 yrs.

Our super friendly staff will support you and make sure you are secure and safe 24 hours a day.

Rosebank is a very old suburb the ancient flora makes you feel welcome and chilled, spend time on our Patio looking over our Garden with it's 100 + year old trees, enjoying late afternoons there, where you can join other travelers for a drink by the pool or maybe you can braai(BBQ) something to eat, you will find a Tour and Travel desk to an Outdoor Terrace to soak up the rays. Novels can be exchanged, a communal kitchen is open to all, Telephone, fax, WIFI and internet access will allow guests to hook up on line.
Our laundry facilities are on hand - for all those folk who have just come off of safari.

Rooms/dorms are clean, fresh linen is provided, all beds have plush duvets for added warmth.

We have a Boarding house next to the property:
It specializes in Short Term Accommodation
Offer the Cheapest Group Accommodation in Johannesburg if you find cheaper in the Rosebank area we will beat it?

Due to this being a new Lodging we are still working on finding it's own unique attitude, atmosphere and feel, the same way our customers helped create our other Lodges, your support in this transformation would be greatly appreciated. View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 6.0

  • Location 4.0

  • Staff 4.0

  • Atmosphere 6.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 7.1

    Very Good

    02 Nov 2018
    The place offers exactly what you pay for. Very basic hostel, with very basic amenities and cleanliness.
    Hungary, Male, 31-40
  • 6.9


    22 Jan 2020
    Good location for Gautrain and restauarants in Rosebank
    England, Male, 41+
  • 6.3


    03 Sep 2019
    The hostel is located a km from the station.... easy to arrive walking. Neighborhood looks safe. The dorms was small and the bunk is terrible.... shakes too much and noisy. There is a safer (Bring the locker).
    Brazil, Male, 41+
  • 6.0


    22 Feb 2019
    The hostel was large and looked nice. The first disappointment was that they don’t accept cards when paying for staying there so we all had to pay in cash. The beds in the room were so squeaky it was close to impossible to get any sleep. There was no soap in any of the bathrooms - you have to bring it yourself. All basic necessities like cutlery, glasses and so forth you had to pay a deposit to use. There was not much parking and the staff was not of much help. The location was great though.
    Norway, Female, 25-30
  • 4.0


    10 Oct 2020
    There was lot of noise at night from the other rooms.The lady in the laundry seems not welcoming.I recommend a thorough renovation of the place.Make sure that the showers can balance nicely in terms of providing warm water. Kindly buy new furniture, especially the beds, those beds are too old. Fix all the plugs in the rooms and make sure that the heaters are installed nicely on the wall,buy or install new wardrobes.The reception area is not clean and welcoming, needs renovation as well.A uniform
    South Africa, Female, 31-40
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi