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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Rotorua Thermal Holiday Park

Book more than 7 days in advance for Free Cancellation.
8.1
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Rotorua Thermal Holiday Park is situated in relaxing park-like grounds, only a few minutes to the city centre. We are the closest holiday park to the internationally-renowned mountain biking tracks in the Whakarewarewa Forest. We are walking distance to the geothermal natural wonders including the famous Pohutu Geyser.

Our 6-bed dorms are perfect for backpackers and those wanting to meet like-minded travellers. Park facilities include free hot thermal pools, outdoor swimming pool (seasonal), bike storage, guest laundry, BBQ facilities, tennis courts and a communal kitchen and dining area.

Park facilities available include free hot thermal pools, outdoor swimming pool (seasonal), bike storage, guest laundry, BBQ facilities, tennis courts, tennis courts and a communal kitchen, dining and TV area.

Reception Hours: Summer 8am - 9pm & Winter 9am - 7pm (Reception hours are subject to change due to demand)

Departure Time: Check out time is 10am for all guests on the day you are leaving. If departing before reception opens, please drop keys in the letter box at the front of reception.

Late Checkout: We will accommodate late check-out requests whenever possible, subject to availability. Please enquire at reception in advance or on arrival. Extra charges may apply.

Accounts: Payments must be paid on arrival at check in.

Storage Safe: Documents and any other valuable items can be stored at reception in a secure safe.

Please note: Our Dorms Beds have a bottom sheet, pillow and pillowcase supplied; additional bedding and towels can be hired from reception. Lockers are provided with each bed. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.0

  • Location 8.0

  • Staff 8.7

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    05 Feb 2019
    Great place Kid friendly and all amenities Close to city and all major attractions
    New Zealand, Male, 41+
  • 10.0

    Superb

    14 Mar 2018
    Lovely little holiday park, great facilities and super clean. The thermal pools were also cool and great that you can park your car right outside the lodge!
    England, All Female Group, 18-24
  • 10.0

    Superb

    09 Feb 2018
    I thoroughly enjoyed my stay.. Relaxing n the hot pools well worth it. Staff were great service with a smile.. Recommend to my family and friends.. Yes I would.. Thankyou :)
    New Zealand, Female, 41+
  • 9.7

    Superb

    27 Jul 2018
    Cheap and the room far better that what I expected for the price
    New Zealand, Male, 41+
  • 9.4

    Superb

    11 Oct 2018
    This was great for what I needed - a basic room with a car parking space, warm, and with decent enough shower facilities (bit chilly sometimes as the toilet/shower block is located outside). It was really handy having a kitchenette in my room for cups of tea, porridge, etc. I wouldn’t say there was much of an atmosphere; having said this I didn’t go to the lounge/social areas and spent my whole time in Rotorua visiting friends so I wasn’t bothered about it being very sociable. I would stay again
    Scotland, Female, 25-30
  • 8.0

    Fabulous

    03 Feb 2019
    This place is in a great location. With the added bonus of hot spa baths, which are amazing. Room clean
    England, Male, 25-30
  • 7.7

    Very Good

    23 Dec 2018
    This is more a camping than a hostel. Dorms are in little rooms, too small for 6 beds, but I never be with more than 2 persons even if in high season. Cooking is not comfortable if you don’t have your necessary items. But I must say is clean and safe, and for bikers it’s a luxury to have a bike storage for the night and a bike wash area. I also appreciate the free thermal pools, not very clean but it’s a plus for a cheap place like this. 90% of the staff was nice.
    Italy, Male, 41+
  • 7.1

    Very Good

    17 Mar 2019
    No free wi fi included in the price, and also they charge you for sheets and towels, 21st century people, don't try to squeeze your clients, they are your best seller!
    Italy, Male, 31-40
  • 7.1

    Very Good

    15 Mar 2019
    Very smelly from the thermal pools. 25 minute walk into town although there were buses. It is less like a hostel and more like a camp site. Quiet at night and a very chill environment
    England, Male, 18-24
  • 5.7

    Rating

    28 Oct 2018
    Beds were comfortable but you have to pay extra for blankets etc. toilets were about 50m walk outside for and it was raining. I wouldn’t rush to go there again
    Ireland, Mixed Group, 25-30
Read all reviews

Facilities

Free
  • Free Parking
General
  • BBQ
  • Cooker
  • Cots Available
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Parking
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
Services
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Games Room


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