Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ruka Pucon Hostel

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are a family property, where our objective is to make you feel like you are in your own home, no matter how far away you may actually be. Its wooden structure and warm environment offers a relaxed stay with local people and travelers just like you from all over the world.

check in: until 11 pm
check out: 11:00
breakfast not included
credit cards not accepted
cancellation policy 72 hours
+9 pax group bookings not accepted View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 9.7


    24 Dec 2019
    Beautiful and welcoming place with extremely friendly and helpful staff. Homelike feel and good facilities. Would hugely recommend to anyone considering to stay.
    England, Male, 18-24
  • 9.7


    27 Oct 2017
    it's a very cozy hostel with very nice hosts and very clean rooms and kitchen. We enjoyed our time spent there and would come back anytime.
    Germany, Male, 25-30
  • 9.4


    04 Feb 2020
    We had a spacious and comfortable room with big windows. There is a well equipped and organised kitchen everyone can use. Everything is perfectly clean. Very friendly owners. Totally recommend!
    Switzerland, Couple, 25-30
  • 9.4


    14 Feb 2018
    Probably the cleanest hostel I've ever stayed. Really nice wood cabin feel, very comfortable spacious rooms. The staff were very nice welcoming people, I wouldn't recommend if you're looking for a party vibe but it's perfect for a couple of chilled out days
    Australia, Female, 31-40
  • 9.1


    25 Jan 2018
    This place is perfect for couples. It’s a big cosy house with a fully equipped kitchen, a TV that has English channels, really hot showers and a five minute walk to the big supermarket. The owners are really helpful too. It’s super chilled out if what you’re looking for is to relax and skip the party hostels. We loved our stay!
    Ireland, Couple, 25-30
  • 8.9


    12 Dec 2017
    We had a very nice stay here! Very quiet and cosy when the fireplace is lit. Nice rooms, good kitchen, warm beds! It's a bit farther from the centre of town. Definitely not a super social or party place, but very chill and great for couples. The owners are very friendly and helpful, but don't speak any English which was a little challenging at times, however we managed fine. I highly reccomend, great value for the price!
    Canada, Couple, 18-24
  • 8.6


    30 Oct 2018
    Great little hostel with a wonderful kitchen, dining room and sitting room area with a wood stove! There wasn’t that much of an atmosphere when we were there but it was very quiet. We had the kitchen and dining area to ourselves some of the time. It was like we had our own house which is nice after 9 months travelling! The lady who runs the place is really nice and helpful. The rooms are lovely. A gem in Pucón!
    Ireland, Couple, 25-30
  • 8.3


    14 Sep 2018
    The hostel was a really nice wooden chalet. Our room was big and the beds comfy. The kitchen also had everything you needed. It was a little outside of the main centre but it made it quiet and it was only a 10-15 minute walk in. We found it a little odd however as there were a number of cctv cameras in the lounge and corridors so it felt a bit like big brother. The showers were also on the cold side.
    England, Couple, 25-30
  • 7.4

    Very Good

    03 Feb 2018
    A bit out of town, but quiet.
    New Zealand, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Board Games