Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


SMARTY Cologne City Center

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
Read all reviews

Property Description

SMARTY Cologne City Center Hotel | Hostel | Boardinghouse offers more than just low-cost accommodation: Free Wi-Fi internet, 24-hour reception & bar and a fully equipped guest kitchen. Whether you are traveling solo or in a group, here you will be able to mingle with people from different places and cultures before you even walk out the doors.

SMARTY Cologne City Center Hotel | Hostel | Boardinghouse is located on the left bank of the Rhine river in the cosmopolitan district of Cologne close to the lively nightlife area. It is the ideal starting point for shopping trips at Schildergasse and a quick stroll through the old town to the Cologne Cathedral. The underground stations Zülpicherplatz and Rudolfplatz are in close proximity to the hotel and take you to Cologne Main Station, to Koelnmesse and LanxessArena within only a few minutes.

SMARTY 24hrs Snack & Coffee Place
Whether after a night of partying or for the start of an exciting city tour - on the ground floor of SMARTY Cologne City Center you will find SMARTY 24hrs Snack & Coffee Place. Featuring a quick bite as well as hot and cold drinks, the Snack & Coffee Place also offers a small Breakfast2Go from 6.30 hrs onwards daily.

Hotel Features

- Best-Price-Guarantee on official website
- Perfect location: nightlife area, city center, Cologne cathedral
- Always excellent value for money
- Free Wi-Fi internet
- Popular value breakfast buffet for groups
- Choice of single, double, family rooms & dorms, all with en-suite bathroom
- 24-hour reception & hotel bar
- SMARTY 24 hrs Snack & Coffee Place
- Guest kitchen
- Washing maschine & dryer
- Luggage store room & lockers
- Public parking nearby
- Excellent access to public transport View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 8.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 4.0

Latest Reviews

  • 10.0


    28 Feb 2020
    One of the best places I have stayed.
    India, Male, 25-30
  • 9.1


    21 Feb 2020
    No soap in the room when I first entered - it was subsequently replaced. The staff were more than helpful.
    Canada, Male, 41+
  • 8.9


    06 Mar 2020
    Attention! The smarty Hotel only offers dorms with 6 dorms and not with 4! We booked a dorm with 4 beds and when we arrived we were surprised.. The staff at the reception was very Kind and felt sorry for us. They answered all questions about our stay. Despite this fact I would recommend this hotel. The room was clean, the beds seemed quite new, hairdresser was free and we had the opportunity to rent some towels for small money. We were a bit disappointed, that this hotel has no bar..
    Germany, All Female Group, 18-24
  • 7.1

    Very Good

    12 Mar 2020
    Came to Cologne just as the Coroavirus situation was starting to excalate globally therefore can't really comment on atmosphere/activities run by the hostel as there was none. That being said room was basic, and could have used better cleaning. There was a common space and kitchen area which was nice. Wifi only worked in common area. Checkin was very inpersonal as the employee made me checkin at the machine. Would recommend if price was right and for basic travel needs.
    Canada, Female, 18-24
  • 6.6


    09 Mar 2020
    Hostel was very well located, everything was walking distance! Staff was nice and helpful. Rooms was ok and clean, bathroom was clogged and nobody came to fixed in 2 days so getting a shower was a bit messy. Hostel looked a bit empty and didn’t have a hostel environment, so maybe not the best to meet people. They have a guest kitchen open 24/7 which is pretty good and free luggage room once you check out! A very valuable for money hostel!
    Argentina, Male, 25-30
  • 5.7


    05 Feb 2020
    Are you a solo traveller? Don't stay here. Atmosphere is literally non existent. Staff either hate their job or are just all cranky. The kitchen was good and I did like that their was a little lounge sitting area in my room. But honestly, I've stayed in better places for half the price.
    Australia, Female, 18-24
  • 5.1


    14 Feb 2020
    It was a wrong information sharing between platform and hostel. Even though I booked room in 4-bed dorm but hostel offered 5-bed dorm. Also, hostel asked for review to provide free-drinks but later staff changed and denied any drinks even though review was posted. Staff was not helpful much in most of the situations regarding cleanliness, services etc.
    India, Male, 31-40
  • 4.3


    12 Jul 2020
    I was charged 2 times for the price of the room! They charged on my credit card a few days before my arrival, but upon my Check in they made me pay again the full price of the room. They told me it was a “deposit” but they didn’t want to give me a receipt for it. After checking out, it’s been 7 days and Im still waiting for the money back!!! The Hostel is not even answering my emails. I think that’s completely rude. Be aware!!
    Argentina, Male, 18-24
  • 4.0


    08 Jul 2020
    I arrived at the hostel late at night (having already made a reservation on hostel world) and found a sign on the door saying that it was not working as a hostel. I called the number and the operator rudely told me that I was not on the necessary list and that there was no way I could sleep there. Ultimately, another guest let me in so that I could at least stay inside, and I found a corner of a cleaning closet to sleep in until an employee kicked me out early the next morning.
    USA, Male, 18-24
  • 2.6


    10 Jul 2020
    Possibly the worst hostel experience I had. - no hot water. - leaky toilet. - decaying dusty and smelly rooms: the pictures online show a nice modern hostel with clean rooms, they are nothing like it (decaying paint, cracks everywhere on the floor and walls, yellowy sheets, broken shower head ...) - no luggage service offered even if they do advertise one. - dirty dark kitchen. - no reception open for check out! Please don’t ruin your holidays and choose another place to stay!
    France, Female, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi


  • 2019

    1st, Best Large Hostel Chain

  • 2014

    1st, Best Large Hostel Chain

View all Award Winners