Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


SMARTY Cologne City Center

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

SMARTY Cologne City Center Hotel | Hostel | Boardinghouse offers more than just low-cost accommodation: Free Wi-Fi internet, 24-hour reception & bar and a fully equipped guest kitchen. Whether you are traveling solo or in a group, here you will be able to mingle with people from different places and cultures before you even walk out the doors.

SMARTY Cologne City Center Hotel | Hostel | Boardinghouse is located on the left bank of the Rhine river in the cosmopolitan district of Cologne close to the lively nightlife area. It is the ideal starting point for shopping trips at Schildergasse and a quick stroll through the old town to the Cologne Cathedral. The underground stations Zülpicherplatz and Rudolfplatz are in close proximity to the hotel and take you to Cologne Main Station, to Koelnmesse and LanxessArena within only a few minutes.

SMARTY 24hrs Snack & Coffee Place
Whether after a night of partying or for the start of an exciting city tour - on the ground floor of SMARTY Cologne City Center you will find SMARTY 24hrs Snack & Coffee Place. Featuring a quick bite as well as hot and cold drinks, the Snack & Coffee Place also offers a small Breakfast2Go from 6.30 hrs onwards daily.

Hotel Features

- Best-Price-Guarantee on official website
- Perfect location: nightlife area, city center, Cologne cathedral
- Always excellent value for money
- Free Wi-Fi internet
- Popular value breakfast buffet for groups
- Choice of single, double, family rooms & dorms, all with en-suite bathroom
- 24-hour reception & hotel bar
- SMARTY 24 hrs Snack & Coffee Place
- Guest kitchen
- Washing maschine & dryer
- Luggage store room & lockers
- Public parking nearby
- Excellent access to public transport View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.2

  • Location 8.1

  • Staff 8.1

  • Atmosphere 7.2

  • Cleanliness 7.4

  • Facilities 7.0

Latest Reviews

  • 8.9


    08 Apr 2019
    SMARTY has all what it takes, the only disadvantage perhaps is that it's not in an old cosy building like other hotels I'm used to. :-))
    Poland, Male, 31-40
  • 8.6


    11 Apr 2019
    Excelent staff, all areas very clean and great location. Quite small room but okay. To improve: change mattres, they are very uncomfortable.
    Argentina, Female, 25-30
  • 8.6


    08 Apr 2019
    Decent premises, looks and feels more like a hotel arrangement, but that is fine by me as I'm a traveller that appreciates comfort. Smarty is a very very clean place and the beds are comfy so you will enjoy a good sleep here as it is on a quiet residential street. Its only downfall really is that the layout is not conducive for socialising, there is a no alcohol policy, and the area of interest is around about 1km away from the Reine river & where most of the attractions of the city are centred.
    Wales, Male, 31-40
  • 8.3


    09 Mar 2019
    Every thing was ok considering the price, but there was a misunderstanding in the information in the booking, I booked a room of 6 beds, and didn't want our group to split up, at first they said, you booked 6 beds not a room, but then the reception women, kindly helped us to find a private room for all of us, it was comfortable and clean
    Germany, Female, 31-40
  • 8.0


    04 Apr 2019
    Accessible & price was fine, but there aren’t lockers in the rooms (not even small ones) and not enough outlets—no reading lamps either. The fact they charge you in advance should be listed in booking info, and they actually tried to charge me literally 100x what they should have (guess they forgot the decimal point?) and barely apologized. Fine but not impressed overall, and they need to pivot the attention they spend updating the lobby to the actual rooms, which have chipped paint everywhere.
    USA, Female, 31-40
  • 7.7

    Very Good

    07 Apr 2019
    In general the place is very nice! The staff on reception were not polite and they have not given some many attention to me when I arrived and had some questions.
    Brazil, Female, 31-40
  • 7.4

    Very Good

    15 Apr 2019
    It was a nice hostel, we would recommend it - staff were friendly, the location was not too bad and the rooms were nice. However the kitchen was hard to use as dirty and lots of dirty dishes and it was missing a lot of necessary utensils and basics. The layout of the rooms meant it was very squishy and no where to put suitcases, and it was inconvienient to have 1 bathroom for 8 people especially when our shower was broken so the pressure was bad and if it would almost flood. Great otherwise!
    Australia, Female, 18-24
  • 7.4

    Very Good

    09 Mar 2019
    A little far from the train station, but close to hip areas. Staff was extremely nice and accommodating during our stay. When we arrived, we learned that we would be in separate rooms, we then asked if there was a way for us to be put together. One of the receptionists immediately shuffled some things around and got us into a private 4 bed room without charging us extra (we had only booked a mixed room). The room itself was very clean, but if you are sensitive to noise, buy some earplugs!
    Canada, All Female Group, 18-24
  • 4.9


    08 Apr 2019
    We didn’t like smarty hotel as : The rooms were far too small. Badly decorated. From 10am, Hoover, drills and other loud sounds prevented us from resting. People insisted my knocked on our door 3 times in the morning. We thought we had to check out at 12 but it was at 11. We got ready as fast as possible and said we didn’t mind paying a little extra. The manager came 15 minutes after and almost kicked us out. They were impatient and not understanding. Not happy at all !
    France, Female, 31-40
  • 2.9


    27 Mar 2019
    Had to check out and stay at another hotel due the noise. Management moved me rooms, simply to another level that had the same noise of other guests running around banging on doors all night. Management have no control over rowdy guests. Overcharged 90 euro at check in. Still waiting for a refund. The staff and management do not reply to emails. Can someone from accounts department or head office please assist with this? This is a poorly managed hostel.
    Australia, Male, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi


  • 2014

    1st, Best Large Hostel Chain

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