Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

AMENDMENTS & CANCELLATIONS
Subject to availability, you may make changes to a Group Booking up to 4 weeks prior your arrival date without charge.
1. A charge equal to 10% of the total booking value will be charged for any amendments made with less the 4 weeks prior to arrival.
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without agreement.
4. Cancellations of a confirmed booking will be subjected to a 10% administration charge, which will be deducted from the amount paid.
5. Cancellations where less than 4 weeks notice is given, the total booking amount will be chargeable. By giving us your credit card details you are authorising us to use this as security for your reservation and your accommodation. Any unpaid cancellation charges will be charged to your debit/credit card.
6. Cancellations are required to be in writing, either in the form of a letter, fax or email. No cancellation can be made by telephone.
7. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions

At Safestay we take great care to allocate beds in a way we think will be best for each group booking. Please note that when making your group booking online, there may be occasions when it might not be possible to allocate all guests in the same room. If you want to guarantee that your party will be staying in the same rooms/dorms, please contact us by phone on +(44) 207 703 8000 or by email at groups@safestay.co.uk with the booking reference and we will be able to inform you if this is the case, subject to availability

Group Bookings Terms & Conditions

GENERAL
1. A group is any party consisting of 10 people or more.
2. Rooms are available at 2pm on the day of arrival; however you are welcome to drop off any luggage in the morning.
3. You do not have to be a member of any organisation to stay at Safestay however we do require that some form of valid photo identification upon check in, preferably a valid passport, I.D. card or driving license.
4. Departing groups must remove all their belongings from their room, and check out, before 10am. After this time groups may make use of the luggage storage facilities but all possessions must be removed from the room and the room key card handed back to reception.
5. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be the contact person for our staff, and will be expected to act on all complaints.
6. A 250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder.
7. Upon check-in each guests will receive a room key card for access to their room. These key cards are activated for the period of stay only and must be handed back to reception on check out. Failure to return the key card will result in a charge of 5.00 GBP per card being deducted from your security deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups bookings are defined as groups of 10 people or more. Group Bookings should be made directly through the Groups Department, however, if you are making a group booking online, please ensure that you book the whole room(s) for sole use of your group. Where insufficient beds have been booked, i.e. 12 beds booked in a 14 bed Mixed Dorm), the booking will be amended by Safestay to ensure that all rooms/beds are for the groups sole use only. All additional charges will be confirmed to prior to arrival and must be settled before the group checks-in.
Before confirming your booking you should read through the group FAQ’s and understand the terms and conditions. Your contract is with Safestay and not the OTA (Online Travel Agent) if you choose to use their services.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
8.6
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Safestay Brussels has a top rated location in the heart of the city just steps from the Grand-Place and many of the city's other attractions.

Its exclusive location will offer you the opportunity to enjoy your stay, close to public transport and the fashionable shopping area.

The hostel has 49 tastefully furnished rooms. Each room has a private bathroom, cable television, direct telephone, computer line and individual safe.

City Tax of 4,24 EUR per room / night is not included in the price.

A buffet breakfast is available for 9 Euros/persons from 7 o'clock until 10 am

This property may pre-authorise your card before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 9.8

  • Staff 9.0

  • Atmosphere 7.8

  • Cleanliness 9.0

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    14 Feb 2020
    Everything you get with a real hotel but at the price of.a hostel!! Such an incredible deal.
    USA, Female, 25-30
  • 10.0

    Superb

    08 Jun 2019
    Very nice very clean
    China, All Male Group, 18-24
  • 9.7

    Superb

    08 Mar 2020
    Nice convenient place for one night.
    France, Female, 18-24
  • 9.4

    Superb

    22 Feb 2020
    Just in the city centre. Nice and clean rooms.
    Norway, Female, 18-24
  • 8.9

    Fabulous

    07 Aug 2019
    The best location, right in the middle of all the action in Brussels. A bit loud as a result. No air conditioning we could find. Bed could have been more comfortable. Despite all of that, very friendly multilingual staff, slept well, perfect location for a stay in Brussels. Just make sure your room does not face the street.
    USA, Male, 41+
  • 8.9

    Fabulous

    17 May 2019
    Nice location with friendly staff, clean room but a bit old.
    Hong Kong China, Female, 18-24
  • 7.7

    Very Good

    07 Jun 2019
    Right in the heart of Brussels, it was a great location, we walked to everything. However it is on the corner of some busy walking streets. We were there over the weekend and it was extremely loud all night with people shouting until the early hours of the morning. I wore earplugs so this did not bother me but the people I traveled with did not get much sleep at all. So be prepared. It’s probably better on weekdays too. Really clean, felt like a hotel more than a hostel
    USA, Female, 18-24
  • 7.1

    Very Good

    09 Aug 2019
    The hostel was more of a hotel, it was conveniently located. In summer it'd be great if there was a fan in the room as it gets quite warm and the window wouldn't stay open
    Australia, Male, 18-24
  • 6.9

    Good

    30 May 2019
    Entrance was under construction. Odd room shapes. Great location
    USA, Male, 18-24
  • 6.9

    Good

    30 May 2019
    Hot water, friendly staff. Location is tough: it's nestled among all the main attractions, but it's on a main street, and it is *loud* outside all night. I could hear all the yelling on the street (and there was a lot of it) well past 3:00 am. The walls are paper thin, so I was awakened by my neighbor's conversation at 8:00 am. I only slept about three hours total because of the noise. Really terrible. The room was clean and the concierge was very nice. The shower floods the whole bathroom.
    USA, Male, 31-40
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Facilities

General
  • Breakfast Not Included
  • Hair Dryers
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Entertainment
  • Wi-Fi


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