Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. To make a booking it is necessary that you give us the groups details (school/association name, post address, IATA or company number, phone number and group leader name), the number of people (teachers/students) and the rooming distribution you prefer.
2. Upon booking your group, we will send you a pro forma with the booking details. To secure the booking, you will be required to make a deposit of 10% within two weeks.
3. Prepayment can be done by bank transfer or by credit card, by sending us your card number and expiry date.
4. The balance of the payment must be sent about 3 weeks prior to the group's arrival.
5. If paying by bank transfer, it is necessary to include the booking reference when making the transfer.

Additional Terms and Conditions

25% for cancellations received between 45 and 30 days
50% for cancellations received between 29 and 15 days
100% of total cost for cancellations received between 14 days and 48 hours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/31
Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We're in the best possible location: right in the heart of the city, at the crossroads of the Chiado, Bairro Alto and Restauradores neighbourhoods.

Equity Point Lisbon is the company's eight hostel. It has 152 beds distributed amongst rooms that range from doubles to 14 bed rooms. All rooms are outward-facing and some of them lead out to a balcony.

The hostel has a large common area for eating breakfast and it is surrounded by different terraces where you can enjoy a drink or just chill out on a warm summer afternoon. There is a TV lounge area as well as a chill-out area in front of the reception.

The hostel also offers free Wi-Fi, a couple of internet computers and it is open 24 hours a day.

Guest will be required to show an official ID with photo at upon arrival.

Person under the age of 18 years are only allowed to stay in private rooms or dormitory rooms that are booked for use of one family or group of persons, and can't share a dormitory rooms with other guests. People under 18 years of age must travel with their parents or legal guardian. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 8.9

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 7.5

  • Facilities 7.1


Latest Reviews

  • 10.0

    Superb

    13 Aug 2019
    One the best hostels I’ve ever stayed at, the staff are all so friendly and helpful, the common spaces and rooms are kept very clean, there is a beautiful terrace, garden, and dining patio. It’s a short walk to central Lisbon and barrio alto. A must stay! I will be back. :-)
    USA, Female, 25-30
  • 9.4

    Superb

    25 Aug 2019
    The stay was great, my only flaw was the bunk bed was very hard to get into as there was no ladder and they were very high up. Also the showers were under repair which the team apologised for but it Meant waiting quite often.
    Australia, Female, 25-30
  • 8.9

    Fabulous

    17 Aug 2019
    The hostel has a cool common area and terrace to chill, the happy hour is great and the staff is friendly. Unfortunately some of the showers were being remodeled, so the waiting time was quite long. Also there is only one stove in the kitchen which also leads to a longer waiting time. The beds in my 4-bed-dorm were very shaky and loud. Getting to the top bunk was almost impossible because there was only a tiny ladder (width 10cm, not kidding) next to the wall. The view was great though.
    Germany, Female, 25-30
  • 8.6

    Fabulous

    02 Sep 2019
    A great hostel with good facilities and awesome atmosphere, made many friends here and staff were friendly. Clean and spacious rooms. However the window in our room didn’t face the outside of the building but with a fan the heat was ok, but one time a staff member asked if he could take our fan for 30 minutes and then bring it back. However he did not and Long story short we went two nights without the fan which was very uncomfortable. Big walk up the hill to get here and a cute terrace.
    Australia, Female, 18-24
  • 8.6

    Fabulous

    19 Aug 2019
    Great vibe and super nice staff. The common area is lively and nice for a barbecue, to drink and spend a nice evening. There is just one shower in the first floor, that is not enough, and the bunk beds are super noisy: when the person above moves, everything moves. Breakfast is 3€ but is low quality.
    Italy, Female, 18-24
  • 7.7

    Very Good

    29 Aug 2019
    Currently updating the bathrooms so there are very limited showers but with most people on different schedules when away it's not too bad finding a shower on another floor. There is a bar and common area but it didn't seem to have too much of a vibe when we were there. Staff ar friendly and the hostel is right next to bario alto one of the most popular neighbourhoods go party in.
    Australia, Female, 25-30
  • 7.7

    Very Good

    19 Aug 2019
    Was good, receptionist was really nice and helpful and bar was pretty good, just a shame it closed so early at 11 which is a bit of a bummer. One main complaint was the cleaner, she was extremely loud and did not seem to care if you where trying to sleep and would make heaps of noise and talk on the phone extremely loudly which can be extremely annoying when you’ve had a big night and only had a few hours of sleep. Room was pretty decent and location was really good.
    Australia, Male, 18-24
  • 7.4

    Very Good

    13 Aug 2019
    The hostel is in central area of the town, which let you walk all around the city easly. Unfortunately, some renovation works to the showers of our floor and this fact has been a little bit annoying considering there were only three showers for all the hostel. Except that, the hostel is nice with a good atmosphere.
    Italy, Mixed Group, 25-30
  • 7.1

    Very Good

    30 Aug 2019
    Clean rooms, good location. Only complaint is only one shower on my floor, leading to long wait times. Also big staircase leading up to entrance so be ware of you have a lot of luggage.
    Australia, Male, 18-24
  • 6.6

    Good

    24 Aug 2019
    Positives Reception staff very helpful Excellent WiFi Happy Hour 6-8 Nice Terrace Area Good location Negatives No beer (ran out) Blocked toilet 1 shower/toilet for 12 people €3 breakfast, reception took payment advising us that breakfast was still available, not much left and kitchen staff were cleaning up, no coffee or sliced bread available. We also encountered a very rude maintenance worker. Who entered our room, spoke on phone, slammed doors and did what he could to wake people.
    England, Couple, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's


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