Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. To make a booking it is necessary that you give us the groups details (school/association name, post address, IATA or company number, phone number and group leader name), the number of people (teachers/students) and the rooming distribution you prefer.
2. Upon booking your group, we will send you a pro forma with the booking details. To secure the booking, you will be required to make a deposit of 10% within two weeks.
3. Prepayment can be done by bank transfer or by credit card, by sending us your card number and expiry date.
4. The balance of the payment must be sent about 3 weeks prior to the group's arrival.
5. If paying by bank transfer, it is necessary to include the booking reference when making the transfer.

Additional Terms and Conditions

25% for cancellations received between 45 and 30 days
50% for cancellations received between 29 and 15 days
100% of total cost for cancellations received between 14 days and 48 hours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We're in the best possible location: right in the heart of the city, at the crossroads of the Chiado, Bairro Alto and Restauradores neighbourhoods.

Equity Point Lisbon is the company's eight hostel. It has 152 beds distributed amongst rooms that range from doubles to 14 bed rooms. All rooms are outward-facing and some of them lead out to a balcony.

The hostel has a large common area for eating breakfast and it is surrounded by different terraces where you can enjoy a drink or just chill out on a warm summer afternoon. There is a TV lounge area as well as a chill-out area in front of the reception.

The hostel also offers free Wi-Fi, a couple of internet computers and it is open 24 hours a day.

Guest will be required to show an official ID with photo at upon arrival.

Person under the age of 18 years are only allowed to stay in private rooms or dormitory rooms that are booked for use of one family or group of persons, and can't share a dormitory rooms with other guests. People under 18 years of age must travel with their parents or legal guardian. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.2

  • Location 9.0

  • Staff 8.5

  • Atmosphere 7.9

  • Cleanliness 7.3

  • Facilities 7.0


Latest Reviews

  • 9.7

    Superb

    28 Sep 2019
    Really cool to stay
    India, Male, 31-40
  • 9.4

    Superb

    04 Oct 2019
    This is a very safe, clean and nice hostel. Not the most social hostel I've been to, but otherwise it's very good!
    Norway, Female, 18-24
  • 9.1

    Superb

    12 Sep 2019
    Great location of the hostel makes it a great place to visit Lisbon. Very weak wi-fi signal in rooms downstairs, entry from the street.
    Canada, Male, 41+
  • 8.9

    Fabulous

    12 Oct 2019
    The staff were very very friendly! I loved the location of the place too. It’s so easy to walk to Rossio Square or catch the metro to anywhere in Lisboa. The rooms were very well cleaned and big. There were good amounts of storage space too. With lots of places to hang coats/clothes etc. One disadvantage was that the beds were designed strangely and the ladders were really narrow. So it was pretty hard to get off of the top bunk for me (I’m only 161cm). Otherwise, I loved it!
    England, Female, 18-24
  • 7.7

    Very Good

    04 Nov 2019
    The location is good, the staff is polite, and the balcony is spacious. Kitchen is also very big and well equipped. I have stayed at some other hostels in Lisbon and another big upside to this one is that it is very quiet if you are looking to get rest. That said, my room was not ready for the check-in time, bathrooms are quite cramped, and I spotted more than one dead roach in the hallways. Cleaning staff could also be very loud when entering the rooms- even if people are sleeping.
    USA, Male, 31-40
  • 7.7

    Very Good

    19 Sep 2019
    Stayed on the ground floor which was a bit weird considering anyone walking around outside could look into the room. Big space with lots of room for bags which was nice, but not ideal being far removed from the common rooms and kitchen. Lovely staff, great location, overall a decent stay.
    Canada, Female, 18-24
  • 7.4

    Very Good

    28 Oct 2019
    It is a big hostel with 3 floors and there are only 2 showers that are currently working. I had to wait for a long time to have a shower. There was no butter at the breakfast.
    Czech Republic, Female, 18-24
  • 7.1

    Very Good

    24 Oct 2019
    The hostel was in a great location and had a nice outdoor area and good kitchen. Staff weren’t overly helpful, there were only 2 showers for the whole hostel and they were quite dirty. They advertised cocktails and spirits at the bar but when asked they said they didn’t have ingredients to make them.
    Australia, Female, 25-30
  • 5.4

    Rating

    22 Oct 2019
    Sad to see a place go downhill. I first came a couple years ago when it was called Equity Point, met new travel buddies who I'm still in touch with, enjoyed the place enough to want to come back. But this time it didn't meet the bare minimum standards- there was no hot water in the showers, the guy on duty said he would fix it but never did; there was also no ladder to climb up into the bunk beds and a rude drawn out process to get a stool. Disappointing and uncomfortable.
    USA, Female, 41+
  • 5.1

    Rating

    10 Nov 2019
    Door to the room was broken, there was no light near the bed, the window was broken and it was extremely cold. I had a bed next to the window and people were outside smoking and making noise until 3 am, the window was broken so it was like they were standing right next to my bed and talking. No proper duvet even in the winter time, the floor was dirty and sticky, the luggage room had no lock and if you wanted to leave your suitcase there, it was 100% on your own risk, since they wouldn't lock it
    Denmark, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's


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