Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings are not refundable. No modifications / Amendments allowed, except for adding guests.

Additional Terms and Conditions

-A 5€ Room Key deposit is required on arrival (cash) for each room Key.
-On arrival every guests has to pay a 10€ noise/damage/complains deposit
(The entire amount will be considered as ONE DEPOSIT and will be returned to the guests if everyone respects the house rules, to keep quite and no noise in the rooms and corridors, if nothing has been damaged and if no other Guest that is not part of the group has officially complained about the behaviour / noise caused by the group)
-No Alcohol from outside is allowed on the premises.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The biggest, most popular and most comfortable located youth hostel in Pisa, just 5 minutes by walk from Pisa Centrale Train Station and only 12 minutes by walk from Pisa Airport. The most iconic sight; the world famous Leaning Tower of Pisa, will just be a pleasant and interesting 20 minutes walk. Otherwise you can get a bus (LAM ROSSA) to the Leaning Tower from the train station (Bus stop in right in front of NH Hotel building).

For us, Hostelling means appreciating the experience of Hostelling, the social aspect, the information, the different views, the 'being part of a family' away from your own. The highlight of a hostel, is the common area, where people from all over the world meet, talk, socialize, play billiard, chess etc. Offering a huge indoor and outdoor area, and considering the size of our hostel and the large number of guests we can host, you will find a very social atmosphere, perfect for single travelers or friends but also for couples.

Our in-house Cafè/Restaurant is your best value and most tasty but healthy option for your breakfast, lunch and dinner.
Chill out cafè where you can enjoy your snacks and drinks, and a perfect social place to spend the evenings, surrounded by people that share your passions: travelling the world and making new friends.

Why staying with us?
Biggest & coolest hostel in Pisa
24 hours Reception and Bar
Free informations 24 hours a day by our friendly multilingual staff
Top Value Breakfast, Lunch & Dinner available
10€ Dinner Buffet (including a drink)
Drinks & snacks available to purchase all day long
All ensuite rooms
Air-Con in all rooms and common areas
Power sockets on each bed
Lockers in all dorms (padlock not provided, bring your own or buy one at reception
Cashless property- we accept credit/debit/maestro cards
Spacious common area
Free Wifi
Free printing for your boarding pass or tickets
Luggage storage before and after check-out
Secure bicycle parking
Free Hairdryer and Straightener (on request)
Open-air backyard with huge screen and large sitting area
Towel hire (by payment)
Private parking (by payment)
On street parking (by payment)
Free musical instruments; Guitar
Free table football, ping pong and board games

PLEASE NOTE: 1€ City tax per person per night is to be paid by card upon check-in
PLEASE NOTE: All guests are required to vacate their rooms between 11am- 3pm so they can be cleaned. Guests are welcome to wait in our comfortable bar area during this time. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.7

  • Location 8.6

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 8.3

  • Facilities 7.7

Latest Reviews

  • 9.7


    19 Sep 2022
    Everything was perfect. Staff was very nice, location was quite near to train station. Atmosphere was nice, you quickly meet other travelers. Only thing to criticize was that there was no stove to cook.
    Germany, Female, 18-24
  • 9.4


    18 Sep 2022
    Not the most social hostel ever but rooms were clean and staff were helpful! Location was great, 20 min walk to the tower etc
    England, Female, 18-24
  • 9.4


    13 Sep 2022
    Great atmosphere at the hostel with really friendly and outgoing staff, also not too far from the station!
    England, Male, 25-30
  • 9.1


    14 Sep 2022
    Lovely vibe at hostel, very welcoming staff, good food, brekkie was great value. Very convenient to walk to from station and to the airport, would defo recommend. We had a 4 berth room with own shower/wc, the shower seal did leak all over the floor so could do with some attention in room 104, just a bit of sealent needed I think.
    England, Mixed Group, 41+
  • 8.3


    18 Sep 2022
    Es un espacio muy reducido en la habitación, no tenía ventilación el cuarto y tenias que dejar la ventana abierta y entran los mosquitos.
    Mexico, Female, 25-30
  • 6.3


    15 Sep 2022
    This hostel felt like a conveniently placed cash grab. Pros: Pleasant common spaces, friendly staff, and convenient location near the train station and airport. Walkable to and from either. Cons: -You have to pay to rent towels? I’ve been to over 50 hostels and have never experienced anything like this. They’re normally either free or you pay a deposit that you get back after. I felt this hostel capitalized on the fact that travelers normally don’t travel with towels and this felt dishonest. Why not jus
    USA, Female, 25-30
  • 6.0


    17 Sep 2022
    Good location by the train, staff are amazing and super helpful, no atmosphere, not good for solo travellers. You have to pay for loads of things, the bathroom is gross, the lockers are tiny.
    Northern Ireland, Female, 25-30
  • 6.0


    12 Sep 2022
    The location is the only positive thing I can state otherwise staff (bald White man with glasses) will argue with you. I didn’t get verbal memo that 12pm-3pm you cannot be in your room, (due to cleaning) and they assumed we were verbally told during check-in …false. Wasted a day because of this. We were told “it’sOnly 1 hour” invalidating our frustration & dissing how I felt. & the fact that we’re or a short trip and only had a day to explore Pisa and surrounding areas was beyond me.
    USA, Female, 25-30
  • 4.6


    13 Sep 2022
    No kitchen, not allowed your own food or drink on site which means you will end up spending money and the food is disgusting, just get croissants. Some staff were very sweet, others just trying to get through the day, some childish. Shower door didn’t work, toilet didn’t flush properly, no curtains to block out light, mattress was really thin so you could feel every metal bar, you’re not allowed in your room for three hours to even see your personal belongings for the cleaners.
    England, Female, 18-24
  • 2.0


    14 Sep 2022
    I purchased a charger when I checked in and when I asked the price I was told 7 euros which I then payed. 2 days later they called be to reception and said they had made a mistake and the charger was actually 14 euros and that I owed them 7 euros. When I said that’s ridiculous and refused ( I even offered to give the charger back) they refused and told me the money would be taken off of my debit card regardless. I told them it was their mistake therefore they should pay the 7 euros as I would never have pay
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Vending Machines
  • Board Games
  • Foosball
  • Wi-Fi