Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings are not refundable. No modifications / Amendments allowed, except for adding guests.

Additional Terms and Conditions

-A 5€ Room Key deposit is required on arrival (cash) for each room Key.
-On arrival every guests has to pay a 10€ noise/damage/complains deposit
(The entire amount will be considered as ONE DEPOSIT and will be returned to the guests if everyone respects the house rules, to keep quite and no noise in the rooms and corridors, if nothing has been damaged and if no other Guest that is not part of the group has officially complained about the behaviour / noise caused by the group)
-No Alcohol from outside is allowed on the premises.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The biggest, most popular and most comfortable located youth hostel in Pisa, just 5 minutes by walk from Pisa Centrale Train Station and only 12 minutes by walk from Pisa Airport. The most iconic sight; the world famous Leaning Tower of Pisa, will just be a pleasant and interesting 20 minutes walk. Otherwise you can get a bus (LAM ROSSA) to the Leaning Tower from the train station (Bus stop in right in front of NH Hotel building).

For us, Hostelling means appreciating the experience of Hostelling, the social aspect, the information, the different views, the 'being part of a family' away from your own. The highlight of a hostel, is the common area, where people from all over the world meet, talk, socialize, play billiard, chess etc. Offering a huge indoor and outdoor area, and considering the size of our hostel and the large number of guests we can host, you will find a very social atmosphere, perfect for single travelers or friends but also for couples.

Our in-house Cafè/Restaurant is your best value and most tasty but healthy option for your breakfast, lunch and dinner.
Chill out cafè where you can enjoy your snacks and drinks, and a perfect social place to spend the evenings, surrounded by people that share your passions: travelling the world and making new friends.

Why staying with us?
Biggest & coolest hostel in Pisa
24 hours Reception and Bar
Free informations 24 hours a day by our friendly multilingual staff
Top Value Breakfast, Lunch & Dinner available
8€ Lunch Buffet (including a drink)
8€ Dinner Buffet (including a drink)
Drinks & snacks available to purchase all day long
All ensuite rooms
Air-Con in all rooms and common areas
Power sockets on each bed
Lockers in all dorms (padlock not provided, bring your own or buy one at reception for €2)
Cashless property- we accept credit/debit/maestro cards
Spacious common area
Free Wifi
Free use of guest computer
Free printing for your boarding pass or tickets
Free quality personalized city map with all sights and informations marked
Free Luggage storage before and after check-out
Free secure bicycle parking
Free Hairdryer and Straightener (on request)
Open-air backyard with huge screen and large sitting area
Towel hire (by payment)
Private parking (by payment)
On street parking (by payment)
Free musical instruments; Guitar
​Free Pool, table football, ping pong and board games

PLEASE NOTE: 1€ City tax per person per night is to be paid by card upon check-in
PLEASE NOTE: All guests are required to vacate their rooms between 12pm- 3pm so they can be cleaned. Guests are welcome to wait in our comfortable bar area during this time. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.7

  • Location 8.6

  • Staff 9.2

  • Atmosphere 8.3

  • Cleanliness 8.4

  • Facilities 7.9

Latest Reviews

  • 10.0


    04 Dec 2021
    We had a lovely stay in Pisa. It is in the same street as the Train Station, which was really easy to reach out to. You can reach the city center on foot. The reception works 24/7, which was also nice. Besides, you can check out until 12h which gave us more time to enjoy. And the price for double rooms was totally worth it. I definitely recommend it and would stay there again.
    Brazil, Female, 25-30
  • 10.0


    12 Nov 2021
    Great place to stay and I would come again and recommend this to others. At the front desk, they sell small amounts of shampoo and body wash and toothbrush and other toiletries which is nice. They also have an outside patio area to sit which is nice. And the ground floor has some food available that is really nice like some fresh bakery goods and smoothies and drinks!
    USA, Female, 18-24
  • 9.4


    15 Nov 2021
    Good hostel, with a great bar/cafe/restaurant.
    Ireland, Male, 25-30
  • 8.6


    06 Dec 2021
    Great place. Addition of a kitchen would make it perfect.
    Lithuania, Female, 25-30
  • 7.7

    Very Good

    04 Dec 2021
    If you have to be at the airport at a very odd hour of the night/morning, then this is the best place there is. I literally walked to the Pisa airport at 5am and it took me 15mins. Staff was also pretty decent and kind. OTHER than that, I don't know much. But the rooms looked a bit shady, and so did the neighborhood.
    India, Male, 25-30
  • 7.1

    Very Good

    17 Nov 2021
    Everything was pretty old, it looks like it used to be quite the Hostel back in the day however not now. Beds were old. Lights were dim in the rooms. Has an extensive menu at the on-site kitchen. No towels. No lockers. But this was the best hostile and Pisa otherwise you have to get a hotel. There is laundry onsite for 10 euros…
    USA, Couple, 25-30
  • 6.3


    17 Nov 2021
    Fine for a 1 night stay. No atmosphere or activities and the layout of the communal area doesn’t facilitate this with each table being big enough for 2 people only. There were also no kitchen facilities, supposedly due to covid but having stayed in hostels all over Italy for the last 2 weeks, this was a first. Bedrooms are basic and the storage locker wasn’t big enough for my rucksack. I also woke covered in insect bites which makes me question the cleanliness of the room too.
    England, Female, 25-30
  • 6.0


    06 Nov 2021
    Accommodation is ok but nothing special.
    Croatia, Male, 31-40
  • 2.9


    24 Dec 2021
    My "safe stay" in Pisa was jeopardised because the hostel was entirely closed when I arrived. No staff, no reception, no guests. The main door was blocked with a big chipboard! I tried to call all possible numbers but it was impossible to reach anyone. It was X-mas, raining at that time as well and I thought I'd have to sleep at the airport. Fortunately, I found another hostel in the city centre...
    Russia, Male, 31-40
  • 2.0


    28 Dec 2021
    We arrived at 11 pm to find the hostel permanently closed. There was no one there and they did not even answer the phone when we called them. We were in the middle of the street at night with no place to stay in. Until fortunately we found tower pisa hostel which accommodated us. Safestay is known to be closed in the town, so why did not they cancel the bookings of people like us. Not recommended at all.
    Egypt, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi