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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No Charge for cancellations 7 days before arrival.

Si no llegan o cancelan después de los 7 días se cobrara el total de la reservacíon grupal

Additional Terms and Conditions

No Charge for cancellations 7 days before arrival
Si no llegan o cancelan después de los 7 días se cobrara el total de la reservaciónn grupal.
NO se permite el consumo de drogas, alcohol, cigarrillo dentro del Hostal.
Sagú es un lugar trankilo de relajación, deporte.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Para los grupos deportivos tenemos gimnasio, que va incluido en la tarifa. Si desean desayuno campesino, demostrativo y cultural, se lo podemos agregar al paquete.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
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Property Description

Come and stay at one of the most relaxed hostels in costa rica. A place where you can come and enjoy one off the wonders of Costa Rica the Arenal Volcano, a hostel in the town of La Fortuna on the main street close to all the shops restaurants and all the major attractions in downtown fortuna. When you walk out the front door and look to your right you will have a picture perfect view of the amazing Arenal Volcano.

We are located in one of the best locations of the city, near to some of the best attractions and landmarks of the area such as Arenal Volcano, Arenal Ecolidge Park and La Fortuna Waterfall, amongst other interesting spots and landmarks of our town.

We have different accommodation options depending on what the guests and travellers are looking for. In this sense, we have dorms with different capacities as well as private rooms with diverse capacities, all ofthem equipped with all the necessary amenities and servicies. In addition, we have several common areas where the guests and the travellers can get together and exchange past experiences and future plans.

Sagu Hostel Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included - 5.00 USD per person per day.

General:

The reception is open from 7:00 a,m, to 10:00 p.m.
No curfew.
Child friendly.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 6.7

  • Security 5.7

  • Location 8.0

  • Staff 8.3

  • Atmosphere 5.3

  • Cleanliness 4.3

  • Facilities 3.7


Latest Reviews

  • 10.0

    Superb

    25 Jul 2019
    The stay was great! The staff was so friendly and the place was perfect. We even had an amazing volcano view from our hostel rooms window. I was here for 1 night and wanted to stay longer!
    USA, Female, 25-30
  • 9.4

    Superb

    13 Apr 2019
    Thanks Charlie!!!! You made our stay awesome :)
    USA, Female, 25-30
  • 6.6

    Good

    16 Feb 2019
    anyone can walk in; there isn't someone there after ``10 pm. The room I was in had a door that didn't close completely. The gym has loud rhythmic music playing that is distracting in the hostel. The chairs are comfortable, linens clean, floor clean.
    USA, Female, 41+
  • 6.3

    Good

    26 Dec 2019
    Padlock first room door. Filthy kitchen. Not a great vibe. Cold showers and dirty bathrooms. BYO soap. Helpful employee who speaks English. Others don’t. Can use the gym facilities next door for free which is nice.
    Australia, Female, 25-30
  • 5.7

    Rating

    03 Jan 2020
    Would not book here again. Stayed three nights at this place. Rooms are clean enough, staff is helpful and gym is nice. Other than that we didn’t feel safe here as it’s not possible to lock dorms at night, toilets and showers are falling apart so that’s a big minus for us. Also the windows are to main floor so you can’t keep them open. Kitchen and common area is dirty.
    Norway, All Female Group, 25-30
  • 5.7

    Rating

    22 Aug 2019
    Really friendly member of staff, Charlie, who spoke great English and was really helpful over our stay. Unfortunately there were ants in our room each night, only 2 toilets and 3 showers for the whole hostel which weren't very clean. Hostel set up was very odd, walked into what looked like a shopping Center and our bedroom window opened up into a gym. Kitchen lacking utensils and very unclean.
    Wales, All Female Group, 18-24
  • 4.9

    Rating

    03 Feb 2020
    Would not recommend. Booked for 2 nights and stayed only one night even though we paid the full amount. Walls are molded and paper thin. I had a private room which I couldn’t lock at night (only locked from the outside) and the “locking system” was a tiny lock (like I’d put on my personal diary...) Showers and bathrooms were also full of mold... Staff was nice. Ambiance was inexistant, except for the gym music that was loud enough for us to hear at all times.
    Canada, Female, 25-30
  • 4.6

    Rating

    23 Feb 2019
    This is one of the worst hostel I have stayed in my entire life. The kitchen is a joke, everything is dirty, really weird place. You do not wanna cook here. The rooms, you lock it with a padlock, which is weird, but that's the most security you gonna have at this place. Also at the room, you will find an old, full of dust fan, that just blows in one direction. This place just have a weird vibe. All this costs U$15 dollars which is more (or the same) then all the actual good places at La Fortuna.
    Brazil, Female, 25-30
  • 3.7

    Rating

    29 Dec 2019
    Don’t stay here! It is not clean, smells, has plastic/thin walls. The kitchen pans are so bad. Locks on doors barely work. The staff is friendly and the use of a full guy is great. However it does not out weigh the horrible living conditions. I did not even get started on the cold showers that are made from pvc pipe
    USA, Male, 18-24
  • 3.7

    Rating

    20 Apr 2019
    There is no security at night. You can’t lock the doors from the inside. There is no maintenance so a lot of things don’t work. There is no love and there are almost no people It is relativly cheap and the location is good
    Netherlands, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


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